General feedback and conversation

Want to talk about something that doesn't fit any of the other categories? This is the place.

  • 1,037 Topics
  • 6,622 Replies
Mr. T
Mr. T
solved this question

What formats can I play on Sonos?

Sonos can play upto 24/48See Supported audio formats
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AjTrek1
AjTrek1
started this topic

Sonos Pro Tip: Upgrading/Changing iPhones

HelloI had meant to post this 3 years ago when I upgraded to my iPhone 12. Well the time has come to upgrade to iPhone 15. The best way to m...
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C
Catch2244
started this topic

Dolby Atmos

Hello community ! I came here for some help so any answers would be greatly appreciated . And please I only ask to lessen all the technical...
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1037 Topics

buzz
buzz
posted in General feedback and conversation

Community May 13 update

I like the not so white background. I wish that the site made better use of screen real estate on my 4K monitor.

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Stuart_W
4 years ago
Stanley_4
Stanley_4Lead Maestro
asked in General feedback and conversation

Sonos Staff: Is this a legitimate Sonos site?

Looks iffy to me but seems to have Sonos copyrighted artwork: https://www.sonos-connect.com/some-incredible-tips-to-use-your-sonos-speakers-more-efficiently/

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Keith N
4 years ago
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cheddardonkeyContributor III
posted in General feedback and conversation

New multi unit Sonos System User - Product Comparsion to competiton, pros and cons, why I chose sonos over ****

Spent the last 3 weeks buying a few different multi room/theatre system setups with a goal of finding the best, very reliable, stellar quality, multi room system with a minimum of 5.1 DD capability that is easy to use (wife approved), sounds great and gives me the feeling my $2k+ investment was worth it. Here we go.. Like any other savvy tech buyer, I did my research. I've previously had full 7.1 in-wall and floor stand/wall mount setups, dolby atmos... the whole nine yards.. no stranger to wide soundstages here, however. My wife who is not techy, struggled to use those systems well. Now we've moved to a new place and I'm re-thinking priorities for my family, ease of use, little required adjustment and sound quality were the top requirements. The wife likes the sound of bose and sonos so it was between these two manufacturers. Test Comparison Setups (Theatre Room, 15'D x 40'W) TV area is 12' deep to 12' long sitting area., 10' right of TV to wall, 30' left into kitc

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C
4 years ago
M
MoniqueKContributor I
asked in General feedback and conversation

Can't connect to Sonos since updating to MacOS Mojave 10.14.4

Can anyone offer suggestions to restore Sonos speaker connectivity with MacOS? I have been unable to use Sonos since updating to Mojave 10.14.4

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Airgetlam
5 years ago
controlav
controlavMaestro
asked in General feedback and conversation

Spam, still? Wake up in the Boston Sonos office

It is 6am PST which means it is 9am Monday on the East Coast. Are there no forum Admins awake over in the Boston Sonos office yet? The spam content this weekend is continuing this morning, with apparently zero effort from the admins to delete it, and block it in the future.

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passopp
5 years ago
G
growing wearier by the dayContributor I
posted in General feedback and conversation

iPhone - library playback issues. Send a message to Patrick Spence, CEO and President of Sonos

[b]iPhone - library playback issues. Send a message to Patrick Spence, CEO and President of Sonos[/b] follow this link to connect directly with someone who might be able to help with this issue. https://www.sonos.com/en-au/contact/contact-options%23 Good luck.

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chicks
5 years ago
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MooreContributor I
posted in General feedback and conversation

Feature Request: More Spotify Integration

Enhance Spotify integration by including Spotify's 'Made for' playlists - Daily Mixes, Discover Weekly, Release Radar etc. #featurerequest

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spydrwebb
5 years ago
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WineryGuyContributor I
asked in General feedback and conversation

Connectamp auto switching between music and TV

Have a TV in the kitchen with ceiling mounted speakers in breakfast booth across the the room. Would like to replace a cheap amp driving those speakers with an unused Connectamp. Simple installation but would like that unit to be part of a group playing music throughout the building when TV is off and auto switch to TV when it is on and vice versa. Expecting casual users, occasional users, or my wife to use a sonos controller to make those changes will never happen!!

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U
5 years ago
H
HayleyvDContributor I
asked in General feedback and conversation

Utilizing ARC with Bell Fibe Receiver and Beam

Hello! I am the proud new owner of a Beam and Sub. I’m having trouble though hooking up my Beam to utilize HDMI-ARC on my TV (and the extra features) I have a: 1. TV with ARC, 2. Beam and 3. Bell Fibe receiver If I run HDMI from Beam to ARC on TV how would I hook up my Bell Fibe receiver? Seems like it’s a toss up between reduced picture quality or sound. Does anyone have an idea I’m missing? My current hookup is: Beam into optical on TV while Bell Fibe receiver is connected to HDMI-ARC on TV. On a side note, to control volume using Bell Fibe remote with Beam is brutal! Literally have to tap many times or hold button down or a solid 5-10 seconds. I’ve tried reprogramming but it does not improve. Thanks

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Airgetlam
5 years ago
K
Kat LomasContributor III
asked in General feedback and conversation

Repeating tracks

My playlists usually run to 100+ tracks. I have them in a random order. I'd like to ask why does the Sonos system repeat the same track three or four times even though the track is only added once? This happens even when the shuffle feature is used.

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ratty
5 years ago
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gazzer01278Contributor I
posted in General feedback and conversation

Lower volume

Really wish the volume could be turned down lower especially for alarms and low background music

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N
4 years ago
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sigdugTrending Lyricist I
posted in General feedback and conversation

So fed up with this company!

questions to their customer service is always answered with some crappy standard email. Forcing updates on absolutely everything constantly. Why? I want to use an old Mac to serve as the music library, impossible to use as it’s can’t run the sonos desktop version 10.0. I don’t understand why no one is reacting to this. I have 9 rooms in my house, so I can’t say I don’t like the simplification and their product. I just wish there was another composting product out there...

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J
5 years ago
T
The grey manContributor I
posted in General feedback and conversation

Use amp for Dolby atmos

I’m just wondering if it would be possible with future software updates to use a Sonos amp to get a full Sonos Dolby atmos setup? It seems that you can already use the amp in a 5.1 setup to provide the rear speakers (using 3rd party in ceiling speakers) so why not use it to provide Dolby atmos to the in ceiling speakers (either 2 or 4) instead with a pair of play:1’s providing the rear channels. Apparently atmos can only be passed over hdmi and not optical but now that the beam connects to the tv with hdmi through the arc port doesn’t this make this idea more feasible.? im sure Sonos could produce a Dolby atmos specific in ceiling speaker so that the speakers audio qualities were known so that true play tuning could be used. The ideal setup would be beam (or updated playbar with hdmi/arc), sub, 2x play:1 as rear channels, and amp which would be a wired to the in ceiling speakers and configured to provide the the “atmos” in ceiling speakers and grouped with the rest of system.

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T
5 years ago
K
koneillContributor I
asked in General feedback and conversation

Sonos purchase in the US - to use abroad?

Has anyone taken a Sonos from the US to Japan? Does a US model work in Japan?

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Airgetlam
5 years ago
M
miked13Collaborator I
asked in General feedback and conversation

Sonos Community doesn’t stay logged in

The Sonos Community does not remember my username and password for very long. When I go to access it the next day I am signed out and have to login again. I wish that it would remember my credentials (despite me checking Remember Me). Is this an issue for anyone else? I experience it on Safari (Apple iOS 12.1) on both iPhone and iPad and also on the latest version of Google Chrome on macOS Mojave.

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Stanley_4
5 years ago
C
colin.campbellContributor I
posted in General feedback and conversation

Waste of money

About to eBay my £400 Sonos Beam. Audio synch is a joke having to reset it every program. Sonos support are useless. Given up.

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buzz
5 years ago
doltz_86
doltz_86Contributor I
posted in General feedback and conversation

Renaming ISSUE

Is anyone else having an issue with renaming speakers after setting a name. I currently have a speaker in my bathroom which I have named it that but now have moved it to my ensuite as it gets more use in there. So I have renamed it from bathroom to ensuite but a couple of days later it reverts back to bathroom. I have changed it multiple times and for some reason it keeps reverting back!

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doltz_86
5 years ago
Sjoop1985
Sjoop1985
asked in General feedback and conversation

Community feedback: Feature requests

Before the community existed in this form, Sonos had a website where feature requests had a separate status, and could be voted for. Some features introduced back then were based on popular demand. Now, requests are scattered across the community and receive the same (non-)reply every time. I think it would be good to have a separate place on these boards for feature requests, just like the "Ask a question" board. Adding a "me too" button or using the original "like" button, votes could be cast for a feature request. It wouldn't necessarily change Sonos' policy on giving information on the status of development - the previous version of this system even had a "under consideration" and "rejected" status tag - but it would at least give some visibility to highly requested features.

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Sjoop1985
5 years ago
K
Kim SellContributor I
posted in General feedback and conversation

Hotel System

I travel quite a bit, one thing I miss or wish I had when in the hotel is a good sound system to pay my music\podcasts. I think the better hotels would be open to a complete system. How I see that working •Registering with the hotel wifi using your room number. Marriott, Hilton and most others use this method to prevent people leaching free wifi. •Sonos would need to develop a new enterprise back end that would acknowledge that registration\checkout and know which speakers are in what room. The tie into the registration would also allow you to know which user devices are in what room. •Adding a function to the app would grant access only to those devices that in a room. •Device security is always a concern. So Provisions to cable secure the speakers. •Upon check out the registration of the device would be wiped.

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melvimbe
5 years ago
J
Just_WestyTrending Lyricist I
posted in General feedback and conversation

Beam and Sub combo .... wow.

I bought a Beam a few weeks back to go with my new OLED and thought it wasn't quite punchy enough so I added the Sonos Sub to the mix and Trueplayed it yesterday. The result is excellent and am extremely happy with the products. I now get the product and what it is and isn't and why it's configured the way it is. The system is deceptively loud when cranked a bit and does exactly what it's supposed to do perfectly. Streaming music is a new concept to me .... im an old guy:cool: .... but now have my pc library linked to Sonos and about 20 tunein stations Fav. Wife is getting in on the act and setting up her stuff as well and i've been ripping my CD collection so we can turf our stereo and go 100% Sonos. Have over 200 vinyl albums we havn't played in 12 years and might use em as wallpaper actually. I can see a few Sonos Ones in our future and will recommend them to anyone. Thanks Sonos

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N
5 years ago
Bass-Man
Bass-ManContributor I
posted in General feedback and conversation

Be Aware, Just To Share.

Before buying my Play 5 I was in conversation with a representative from 'Sonos Chat' One of my questions was "If I find one cheaper will you price match"? Categorically Yes was typed by the representative. Amazon are selling UK plugged Play5 for £449.00 Recently another representative from Sonos chat said they DO NOT price match and whoever said that should not have said it! I'm already over it but just wanted to post in case some of you think ....... Cheers

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Stuart_W
5 years ago
N
nick lakeyContributor I
posted in General feedback and conversation

unable to add the shared folder error 1002

I have just spent close to £1000 on Sonos kit after reading that the set was a 'breeze'! I cannot add my itunes library despite trying for the last 4 hours - time i will never get back. I have checked all the firewall advice, rebooted all devices and router. Turned off devices close to router. I need this resolved or the system is useless and it looks like it is not just me who is affected - the speakers will be going back. Diagnostic response number is 1167535472.

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Jeff S
5 years ago
D
dinky_dooContributor II
posted in General feedback and conversation

"An error occurred while adding tracks to the queue (1002)"

Hello. I've been using Sonos to to play Apple Music playlists well above 500 songs for several weeks now and just this afternoon got this dreaded message with no ability to listen. I see this has been discussed quite a bit but each thread has been closed and I'm unsure if there's a fix. If it's a known issue I'd certainly hope there is a fix. Can someone please advise? Thanks kindly.

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A
4 years ago
M
MdecenrContributor I
posted in General feedback and conversation

Home Security feature

It would be good to have a few home security features in the Sonos Android remote app. If we receive an alert from our home security system. It would be great to be able to: A) speak into our phone and pur voice to be heard through our Sonos speakers. B) play an alarm & C) play music at maximum volume Would this be possible please? What do others think?

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Jeff S
5 years ago
D
Daren M.Contributor II
posted in General feedback and conversation

Feedback: upgraded to the AMP (from Connect:Amp)

Me: "I already have the Connect:Amp. I don't really need to upgrade." Also me: "Something new from Sonos? TAKE MY MONEY." ----- In all seriousness: If you have the coin to upgrade and plan on sticking with Sonos long term, I can recommend getting the newer AMP. My B&W CCM382 ceiling speakers never lived up to their potential with the older Connect:Amp. They sounded OK but unremarkable. Powered by the new AMP, they carry so much more punch to them. There's a richness that was simply was lacking in the previous setup. Pluses: modern design, expansion capabilities (up to 4 speakers instead of 2) Here's what I should have known but didn't: swapping out amp devices means reconnecting all the speakers and services that were tied to the old amp. That took longer than swapping out the hardware. If you have neither and you're deciding between Connect:Amp or Amp, spent the extra $100. All day long.

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M
5 years ago
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