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Google Assistant and Sonos

Your one-stop shop for discussing Google Assistant with Sonos. How do you add Google Assistant to Sonos One or Beam? Get your answers here.

  • 854 Topics
  • 6,324 Replies
854 Topics
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vletroyeContributor I
asked in Google Assistant and Sonos
How to ask Google assistant to play music for x minutes

I have just replaced my two JBL link with Google assistant by two Sonos One. With the JBL I used to ask Google assistant to play music for a certain duration and it worked very well.Now, when I ask the same to a Sonos One, it plays for the requested duration and then, Google Assistant says "excuse me, I didn't understand". And it continues to play. Are there kind of limitations with the Sonos devices?

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JamesDan
1 year ago
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MilmervContributor I
asked in Google Assistant and Sonos
Apple Music supporting voice command using Google assist.

I have spent hours on the phone with Sonus support regarding voice command for Apple music. Support says they have exhausted all the possibilities while troubleshooting and to contact Google. communicating with Google seems to be very difficult. When attempting to use voice command with Apple music, the responses is that Apple Music does not support this arc device. Hopefully someone has come across this before and has a solution.

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106rallye
1 year ago
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AkiryzonEnthusiast I
asked in Google Assistant and Sonos
Google Assistant suddenly missing & can't be added

My google assistant somehow got removed from all of my sonos devices. Attempts to add it back fail (No devices found in the google assistant app). Any advice?

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Corry P
1 year ago
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npreiningAvid Contributor II
asked in Google Assistant and Sonos
When will Google Assistant for Sonos be available in Japan

Subject says it all, it is ridiculous that we have Google Home products in Japan since many many many years, and there is still no integration with Sonos.Could the Sonos team at least state whether they have the intention to get this working?I don’t think there are legal problems, because you sell Sonos One with Google Assistant, so incorporating is definitely not an issue legal wise.So why don’t you support speakers like the Sonos 5?

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1 year ago
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YoadContributor I
asked in Google Assistant and Sonos
google assistant not showing after changing country

Hello guys,I tring to make google assistant work on my parents system (on there tv beam gen1 + 2 one sl)We live in Israel but I changed yesterday my account which link to the system to the US and tried with UK also but nothing showing up on the app.Can't add on sonos app, on google home i can link my sonos account.I wanted to purchase the beam 2 for myself but the assistant is make ot or brake it for me.Any idea why after a day it doesn't shows up?

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V
1 year ago
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juangContributor I
posted in Google Assistant and Sonos
Sleep Timer doesn't work with Google Assistant

I just set up Google Assistant, and I'm largely happy with it, except that sleep timers don't work. When I have spotify playing, if I say "Sleep Timer for 10 minutes", Google Assistant responds "Sleep timers can only be set when media is playing". Is there any way to get this to work?

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Ken_Griffiths
1 year ago
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Don.AdiContributor I
asked in Google Assistant and Sonos
Sorry, there was a glitch. Please try again later!

Hello, Recently (in the last 2 months) the Sonos speakers throughout the house chime out of the blue with “Sorry, there was a glitch. Please try again later!”. This happens even when the speakers are not in use … like in the middle of the night! It seems the frequency of this is increasing. I experienced this issue on both Sonos Play:1 soundbar as well as Sonos S2 speakers. I searched online and noticed lots of people experience this, but there’s no conclusion. I tried removing music services, ensuring everything is up to date, even rebooting the speakers … nothing seems to help!  Please help! The chimes in the middle of the night are very disturbing.

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buzz
1 year ago
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Martin BeContributor I
posted in Google Assistant and Sonos
Solution to adding Google Assistant back to Sonos

I see that a lot of people here and on other forums have problems with activating Google Assistant on Sonos. When I first setup my system there was no problem adding it to Sonos Roam. But after some problems where I had to reset my system Google Assistant couldn’t find Sonos Roam again when I tried to add it.This is how I managed to add it back again.Open Google Home on your phone (I run iOS, might be different on an Android). Click Settings. Scroll down to the bottom and click Works with Google. Click Sonos, and unlink. Go to the Sonos app and add Google Assistant as a voice assistant.Hopefully everything works for you now.   

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Corry P
1 year ago
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repress-capita-narcosesContributor I
asked in Google Assistant and Sonos
Can't add third Google voice

I have had one heck of a time trying to get a family Sonos setup working. There are five people in my house, and my goal is to have each person’s Spotify account tied to their voice using Google’s Voice Match.This works well with the Google Home Mini devices in my Google Household. I have also (after many, many times trying to reconnect) been able to get two voices linked to my new Sonos system. However, when adding the third person I get the following error:Can’t add devicesAsk the person who set up these devices to add you to this home in the Google Home app. Check that you’re linking a consumer Google account and not a Google Workspace account. I can confirm that this person is added to the home in the Google Home app, and I can confirm that this is a consumer account. The only other instance of this error message I can find on the entire internet is this thread on the Sonos forum which leads me to believe this is a Sonos issue.Please, please help. Between this and the fact that I c

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R
1 year ago
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Eric FContributor I
posted in Google Assistant and Sonos
SiriusXM Via Google Assistant

I just added Google Assistant to my Sonos and try to play SirusXM through it.  The speaker says SiriusXM isn’t supported on this device.I can play SiriusXM on my Sonos through the Sonos app, but it refuses to play when I say “Hey Google play channel 23 from SiriusXM”…. it’ll say “Alright, playing Grateful Dead from SiriusXM… Sorry, it looks like SiriusXM isn’t currently supported on the music room”Some Google searching has yielded links to this Sonos Community forums where there is a staff member named “James L.” says the followingSiriusXM is not available via Google Assistant on Sonos as a supported service at this time. I don’t believe there would be a sufficient workaround to avoid this limitation.I can certainly pass on the comments that you’d like to see this service be a part of Google Assistant to our teams for consideration. It would be great if this information was published so I wouldn’t waste time trying to get something to work which is not supported.  A matrix would be goo

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J
1 year ago
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taotsingContributor I
asked in Google Assistant and Sonos
Funky Issue - "This mode is not available" on Google Hub

I have several Sonos devices across my apartment (Play1s,Play5s, Connect:Amp, ZP100) and also several google devices (Pixel Phone, 2 Alarms, Google Hub)All Google devices work properly in  playing spotify or streaming radio on any Sonos Device.EXCEPT my GoogleHub where I love to have my radio streamed with my first coffee and its driving my crazy. Early in the morning I do not want to fumble around my phone for the app but use the convenience of voice commands.That's where I get the "This”mode is not available on <Sonos Device Name>” while the GoogleHub shows me the Sonos controls on the screen (which does work btw).Already checked country settings, spotify accounts (it's also TuneIn btw), re-connected all services.Any ideas ?

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T
1 year ago
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ahmetbContributor I
asked in Google Assistant and Sonos
Timers aren’t shared with Google Home

When I say “hey google” on my Sonos Arc, it is not aware of the timers I set on other Google Home/Home Mini devices (even though the Google devices themselves are aware of timers you set on others).  There isn’t an issue with linking accounts. I am surprised.  I also noticed commands like “hey Google turn off the TV” which normally works on a Google Home Mini responds with an error on Sonos (oddly enough I can do most other things via Sonos Google Assistant like turning lights on/off). 

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106rallye
1 year ago
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Lasse_8Contributor I
asked in Google Assistant and Sonos
Can't add Google Assistant

Hi,I’m trying to setup Google Assistant on my account but always ends up with this message after being redirected to login to my Sonos account/setup:and my system is fully updated - any advise to get through this? Br. Lasse

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Corry P
1 year ago
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NevenEnthusiast I
asked in Google Assistant and Sonos
Google assistant in Croatia

Hi all!My Sonos One arrived yesterday, haven’t unpacked it yet. I live in Croatia, Europe and google assistant is not supported on Sonos. I will change my Sonos profile to USA or UK. Will it work? Yes or No? Also, I get that google and alexa is not supported everywhere but why does Sonos voice control not work around the globe? It should not be region restricted.Neven

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1 year ago
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GigrafContributor I
asked in Google Assistant and Sonos
Google assistant

The Google assistant doesnt apear in my sonos APP. Help me...

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Airgetlam
1 year ago
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GubesAvid Contributor I
posted in Google Assistant and Sonos
Anyone move from Google Assistant to Alexa on Sonos?

Google assistant doesn’t work very well on my Sonos ARC (not very responsive and most of the time there is no answer).  A friend of mine said the same thing and then he moved to Alexa and said it worked much better.  Google works a lot better on my dedicated Google Home.  I guess the bonus of using Alexa is that you can also use the Sonos voice assistant at the same time.Not sure I want the hassle but has anyone experienced that Alexa integration on Sonos is much better?

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Airgetlam
1 year ago
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Julien JContributor I
asked in Google Assistant and Sonos
Assistant confirmation for light

Hello there,Until now, I was using a Google Nest Mini speaker to control my lights and plugs connected to my home.I recently got a Sonos Beam and I set up the google assistant.With the Nest Mini, in the application, when it was located in the same room as the connected plugs and lights, when turning on or off, there was a simple "ding or dong". With the Beam, even if it's in the same room, I still get a confirmation like, "Okay, I turn on the light..."Is there any way WITHOUT GOING THROUGH THE ROUTINES, to have a simple ding / dong?Thanks for your help

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J
1 year ago
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Timer2006Contributor I
asked in Google Assistant and Sonos
Unable to pair google assistant with sonos roam

Hi i just paired my new sonos Roam with android phone but i can't pair google assistant. It does not appear among voice assistants...there is only "Sonos Voice Control".is it available in Italy?  

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T
1 year ago
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GiannisBucks23Contributor I
asked in Google Assistant and Sonos
Volume issue - google assistant

It is ridiculous how loud google assistant volume is compared to alarm / notification / music volume. There NEEDS to be a way to turn down assistant voice volume. Google assistant is unusable.Is there a way to give Sonos feedback other than through this forum?

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Sotiris C.
1 year ago
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BenleroyContributor I
asked in Google Assistant and Sonos
Hey Google dont want to play spotify on my sonos

Hi,Since a week Google Assistant does not want to play my music from spotify via the command "Hey Google". Each time it tells me: "I can't play this content on this device but you can play it on another device" (I’ve a Chromecast).I can however send the music from the spotify app or via my laptop.Spotify premium is well present in the sonos app. Sonos is well taken over in the Google Home app.I have re-authorized spotify on both apps but no change...I can't identify the source of the problem? Do you have an idea?Many Thanks.Benoit. 

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B
1 year ago
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JJohnnyContributor I
asked in Google Assistant and Sonos
Google Assistant with YouTube Music Premium

I've recently moved my Sonos One in a location where I want to use it more with voice commands and I'm finding an issue with using the Google Assistant and YouTube Music.   I give the assistant a command to play a genre of music or a specific command and it responds accordingly; "Playing you song from YouTube Music".However, after the assistant responds the affirmative that it will play the music, nothing is ever played. I can use the Sonos app to play music without issues but this isn't the point.  Also, if family members expect to use the speaker, they will only have access to it through voice commands since they do not have (or want) the Sonos app on their devices.Anyone else having similar issues or ideas for things to try?

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J
1 year ago
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Luís Filipe GuimarãesContributor I
posted in Google Assistant and Sonos
Google Home in Portugal

I would like to be able to set my Sonos device with Google Home in Portugal, but this service is not currently available in my country. May I know why?As you know, it´s an essencial feature to spread the music through various speakers!!!

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Corry P
1 year ago
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Cabe FContributor I
posted in Google Assistant and Sonos
My wife has fixed the Google Assistant voice volume thing

I’ve seen tons of complaints on here about the Google Assistant voice being too loud. We had the opposite problem, it was too soft. I mentioned this to my wife yesterday and she sensibly said “just tell the Assistant what you want it to do”.We have determined that this seems to work, addressing the Sonos:“Hey Google, make your voice volume lower” “Hey Google, make your voice volume louder”.On quick experimentation, the voice seems to have four or five volume level settings (it’s hard to discern this at the loudest end).  You can only go up or down by one level at a time. (At the loudest level, I tried “Set your voice volume level three levels lower” and it didn’t understand.)I don’t know if this will also work to adjust volume for alarm tones. It does seem to work for the ‘acknowledgement tone’ that we have turned on.  This is all running on a Sonos Beam.Hopefully not a fluke for us and works for others too. [Maybe this is not technically a question - How about we count the question as

9
A
1 year ago
T
ThomasalbanveyssiereContributor I
asked in Google Assistant and Sonos
can’t add google assistent as a 3. party in sonos app

Hi,i have a system of 3 sonos one and 1 play 5. (2.gen) i have the Google Home setup using the samme Google account on all system (Spotify, Google Home and sonos) when i try to add Google assistent as a 3. party voice assisent sonos redirect me to a sonos help page in stead of a configuration page?! I have tried to uninstall and reinstall All apps

5
A
1 year ago
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ElmunksgaardContributor I
asked in Google Assistant and Sonos
Sonos wont tuen tv off with Google assistant commands

Hi I have a weird issue. For years I have been able to turn on/off my LG TV through voice command using google assistant on my Sonos One. Suddenly this has stopped working, and the google assistant in Sonos says “Sorry unknown error has occured on [name of my chromecast]” (this error might not be precise, I have translated it from my native language).I am able to for example pause/unpause the chromecast using voice command.If if say the exact same turn on/off command using the Assistant app on my phone the TV turns on/off.I have tried unlinking/removing my assistant both in Google Home app, and in the Sonos. Linked it again, and went through the setup process, but the same error occurs. I have also tried renaming my Chromecast (found that advice in a similar thread), but same result.Both my Sonos One and Chromecast has newest firmware.If i go to https://myactivity.google.com/ I can't even see any of my Sonos one commands. 

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Ken_Griffiths
1 year ago
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