Controllers and Music services

Get help with the Sonos S1 and S2 Controller apps for mobile, and the desktop app. You can also get help with using partner apps with Sonos here.

  • 4,543 Topics
  • 31,171 Replies
Ken_Griffiths
Ken_Griffiths
solved this question

unable to see Sonos devices when using Airplay

Here’s some things suggested by Apple/Sonos users to maybe try next time your Speaker(s) do not show (or play) as available in the AirPlay c...
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GJK
started this topic

recommend NAS drive to play cd’s through sonos

I need to replace my NAS drive used to play my CD’s over my Sonos. Need a bit of expert advice on best makes/models compatible with Sonos? T...
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Corry P
Corry P
solved this question

How can you create internet radio streams now that TuneIn is no longer...

Hi @Dan187856 Welcome to the Sonos Community!I have the following information to share with you:Customers who already have manually added st...
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4543 Topics

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Seth1967Contributor I
asked in Controllers and Music services

The new app - it’s terrible!

What were you thinking #sonos for releasing that aabsolute abolishment of an app in its current state?? Give me the old app back while you complete your work. Someone should be fired for certain. What idiots! Who made the decision to release that thing? It’s useless for me and many others from the comments I’m seeing. I can’t build a queue? Are you kidding me?  The design seems to be okay so far. It’s much slower. Buggy. Couldn’t connect my mom’s system properly after updating the app. Very disappointed. I hope your approach to hardware design is MUCH different! 

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2 days ago
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HiRESrulesTrending Lyricist I
posted in Controllers and Music services

New Sonos app May 7th

Prior to the app update of May 7th, I could shuffle all my songs in my own music library and now since the update this functinality is missing. There’s also other bugs and issues and the general layout is not as clean or as easy to use as the older version prior to 7th May. I would like to go back to the old version of the S2 app.

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H
10 days ago
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Sb77Contributor I
asked in Controllers and Music services

can't play Amazon since update

My Amazon won’t connect since new update

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Jamie A
5 days ago
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Karsten KnudsenContributor I
asked in Controllers and Music services

yousee music not working after update

after the last update, yousee music has stopped working, nor does it work in the new web-based controller

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R
10 days ago
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leifwestengenContributor I
asked in Controllers and Music services

Not able to register "Sonos Connect Gen2" after upgrading app (IOS)

The registration of my Sonos commect gen 2 is no loger working. Im able to fint the unit and add it to the list of speakers showing in the app / system settings, but not register it to my account. I have tried to reset the unit, restarted the app, used wi-fi and cat-cabel. No succsess. Any suggestions?

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P
3 days ago
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Skip500Contributor I
posted in Controllers and Music services

App Total Failure

Taking away my ability to play my music library is a total failure when it come to you knowing your customers. I have two full surround set ups and play 1 in every room. I have always been a huge fan off SONOS. Ready to sell it all and move on. App sucks and the person responsible for the change should be fired 

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R
8 hours ago
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EFCContributor I
asked in Controllers and Music services

New App - music mix

Good day, I so wish I hadn't installed the new app. I am unable to play my artist music mix having installed the new app on my android phone. Fortunately I haven't installed it on my iPad so I can still play artist music mix from there. My subscription service is Deezer. Has anyone else had this issue? Any solution would be most welcome. Thank you 

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F
8 days ago
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MickSinContributor I
asked in Controllers and Music services

sonos update

I have updated my Sonos app and can now not access my personal music library, which was never previously a problem. What is Sonos doing to fix this?

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C
9 days ago
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Napoleon70117Contributor I
posted in Controllers and Music services

app update

I am VERY UPSET over this new app and update . Why change something that was working just fine ?  .  1 speaker out of 7 is working .  So much money invested on a system that WONT WORK .  I’m pissed 

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D
1 day ago
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Herlitz1Contributor I
asked in Controllers and Music services

Alle Sender sind Weg

Ich hatte Diverse Sender abgespeichert, jetzt sind sie zwar noch hier aber ich kann keinen einzigen abspielen! Kann ich wieder auf das alte System zurück? Moderator Note: Added translation by Google Translate- I had saved various stations, now they are still here but I can't play a single one! Can I go back to the old system?

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DonRua
10 days ago
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SpacetoastContributor I
asked in Controllers and Music services

new now playing screen blank when using victrola stream

So far with the new version of the app, when it playing music to a speaker group from my Victrola stream turntable, the new app shows no information. Before it would show that it was streaming from the turntable. Now it shows “no music / nothing is playing. This wasn’t an issue until this update.  

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J
10 days ago
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yayarodTrending Lyricist II
asked in Controllers and Music services

Removing a service that is no longer available

Is there a way to remove a service that is no longer available on SONOS? The service appears in my list of services, but when I try to remove it, I receive a warning Service not found and therefore it is not deleted. Of course I added the service time ago when it was available. The service is radio.net.Interestingly the service no longer appears in the SONOS web app, but still in the SONOS iPadOS app. I deleted the app and reinstalled it with no change.

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Y
5 days ago
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clinamerContributor I
posted in Controllers and Music services

Biblioteca Musical

Anteriormente tenía una biblioteca musical en una carpeta de un disco en red WD modelo MyBookLive de 3Tb con un tamaño de 473Gb (65.000 archivos en 2250 carpetas) que estaba utilizando sin problemas desde hace tiempo, pero al intentar actualizarla no me ha dejado diciendo que "la carpeta ya no estaba disponible o la dirección era incorrecta", por lo que la intenté renovar y se ha borrado. Ahora sólo me ha dejado crear otra con un máximo de 7Gb con el mismo o cualquier otro nombre en la misma dirección de red.

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Ken_Griffiths
3 months ago
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George2000Contributor II
asked in Controllers and Music services

S2 v80 App - when is queueing coming back?

Queue has gone for Library and Spotify. Takes courage to remove such basic functionality. 

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Bumper
7 days ago
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hughleeContributor I
posted in Controllers and Music services

Soundcloud only shows the last 195 "like tracks" but I have over 400 - what is going gone?

For every additional track i “like”, Sonos drops one off at the end of the list so all I see are 195 but I ghave much more.On the Soundcloud app, I can see all my “liked” tracks.Any idea what this is all about?Thanks in advance,

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controlav
6 months ago
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danto1nContributor I
asked in Controllers and Music services

SVC supported in Switzerland?

Is English speaking Sonos voice control available in Switzerland?

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D
5 months ago
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ruhelleContributor I
asked in Controllers and Music services

Sonos S1

Hi I use sonos S1 and are not able to add radioplay  it was no problem on S2

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Jamie A
1 month ago
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hifhifContributor I
asked in Controllers and Music services

Live radio jumps back in time

Listening to live-streamed radio , Sveriges Radio and more frequent recently the live broadcast jumps back in time. Is this a Sonos issue or a Sveriges Radio issue ?

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Airgetlam
6 months ago
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bulldog2078Contributor I
asked in Controllers and Music services

Spotify play list skip over Sonos but if streamed over phone or laptop the same playlist does not skip

This only happens with Spotify.  Apple Music or Pandora have no issues.  When I stream the same playlist over phone or computer via Spotify there are no issues.  On the Sonos system at work when I stream Spotify playlist they also skip at work just like with my home Sonos system.  There is something with your Sonos/Spotify integration that is triggering this skipping condition or more susceptible to triggering a skip with Spotify

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ratty
1 year ago
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Jazz88Contributor I
asked in Controllers and Music services

spotify outage says temp

My Sonos app won’t play Spotify. I reauthorized it. Says temporary not available. Crud!

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controlav
1 year ago
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dylanguedesContributor I
posted in Controllers and Music services

Bug report: long playlists aren't loaded on iOS

Hello,I have an Android and an iPhone cellphone. My youtube music playlists with 100+ songs are shown with an infinite scroll just fine on Android. On iPhone though it stops loading at a fixed number, like 100. So you can only see the first 100 items of your list on iPhone.

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D
6 months ago
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John BongContributor I
asked in Controllers and Music services

Lost speaker in app after disabling Touch Controls. Cannot get it back

Hi,I disabled the Touch Controls and Led light for a Sonos IKEA bookshelf in the app. During a reset, the speaker disappeared from the app. Now I can neither control it through the app nor can I perform a factory reset. It’s completely lost.How can I get it back?

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Airgetlam
6 months ago
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rmarcContributor I
posted in Controllers and Music services

Playlist

Hi, I have one location with a Sonos Connect and another with a Port. Not on the samenetwork. On the Connect I have playlists etc and would like to use this on the Port also.Is this possible? 

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R
6 months ago
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banooContributor I
asked in Controllers and Music services

sonos: please add back the alarm function & timer to turn a particular station off ( the 3 dots have disappeared!)

sonos: please add back the alarm function & timer to turn a particular station off ( the 3 dots have disappeared!)

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P
9 days ago
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DMLadyTContributor I
posted in Controllers and Music services

Sonos 1 Not playing Spotify

Hi!! My Sonos 1 keeps having trouble with Spotify.  I have 3 speakers. No other streaming services affected.  Spotify skips tracks, or skips to the next song after 10 seconds or jumps to the end of the playlist. But if I manually select a track then it will play no problem.  I also use Tidal with no issues.  I read the forum and the troubleshooting doesn’t seem to apply to my issue because it’s not system wide and most of the answers are from 2 years ago.  Can anyone help?

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106rallye
11 months ago
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