Please go back to the last app, the update sucks SO bad!
Is there any way to revert back to the last app before the recent update? This latest update is just plain stupid.
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Userlevel 7
+20
This morning I ungrouped office from an office + spa group. Spa remains selected. I select my music from Pandora. It begins blaring in my office. But office isn't selected. I swipe out of spa and select office. But office show a play button because even the app doesn't think office is playing music. I swipe out of office back to spa and pause (but there was no music playing in spa. Now the office group shows music playing. I swipe out of spa and select office. I can finally pause office, but now I have woke someone up with music I never wanted to play in that area of the house at this time. I swipe out of office and select spa. I select my Pandora station. Finally after about 12 pointless swipes I have my music. But Pandora stops after 10 seconds and says "can not play media". I go back to the media tab and chose another Pandora station, and finally I get to chose the station I want again. This process took 90 seconds. Played music in areas I did not want. Required more than a dozen swipes and selections. This is not audiophile satisfaction. This is annoying nuisance and a bad way to start the day for everyone in the house. It just sucks.
All I can say is that I don't have any of these issues in either of my Sonos households. Almost no swiping is required in the iOS apps to tap between selecting rooms, selecting sources, grouping/ungrouping. It's fast, easy and reliable. Swiping is only required if you repeatedly bring up the 'Now Playing' screen.
Userlevel 7
+20
It will not surprise you that I disagree. As has been noted in several places, 'Intuitive' and 'familiar' are not the same concepts. So, let's just continue to agree to differ, and I'll watch with interest to see if the campaign to revert the app is successful.
Fully agree on that one. Intuitive means easy to understand and use, regardless of familiarity (although that may be a helpful factor). The key point is that you shouldn't have to put much conscious thought in it to use, it should just feel natural to interact with.
And when you see people stumble over the same issues time and time again, and even sonos - albeit reluctantly - agrees there is a steep learning curve, it's fair the say the new interface is not intuitive.
Doesn't mean the previous app was perfect either, but it sure was a lot more intuitive, and thus for the large majority of us, a lot better.
Userlevel 1
+1
So is sonos even listening to this thread? Is there enough complaints to even be noticeable yet?
The best we've got in the 3 months these issues with the new app have been dragging on is
Hi everyone, we appreciate the feedback all around.
The team is listening and working to incorporate your feedback into the new app. You'll see some changes coming to the next versions of the app. They're looking into the brightness of the app and working on ways to balance the contrast. They're also looking into ways to improve the general flow of the app, and streamline navigation.
Thanks for sharing and please let us know what you think as the app develops.
https://en.community.sonos.com/announcements-228985/now-available-the-new-sonos-app-6791306/index20.html#post16185810
So yes, they are 'listening' but don't get your hopes up too much.
The team is listening and working to incorporate your feedback into the new app. You'll see some changes coming to the next versions of the app. They're looking into the brightness of the app and working on ways to balance the contrast. They're also looking into ways to improve the general flow of the app, and streamline navigation.
Thanks for sharing and please let us know what you think as the app develops.
https://en.community.sonos.com/announcements-228985/now-available-the-new-sonos-app-6791306/index20.html#post16185810
So yes, they are 'listening' but don't get your hopes up too much.
Userlevel 1
+1
So basically it's a PR tactic to shut us up 😉
Userlevel 7
+22
I have never know Sonos to purposefully mislead about anything. They are very careful to never promise anything until it is coming to fruition. They don't make false claims.
As I type this I was forced to use my computer app to access my Sons, a result of my iPhone Sonos app stuck in a partially open state. My phone knows Sonos is operating as I get the screen from time to time displaying what song is playing. But if I try to open the app, it will not open. After using Iphone's App forced closure function, I am now able to reopen the Sonos app and access my sonos system. What a pain in the a$$. Please fix this horrible app.......!!!
I think more people are asking for changes — not too many are making predictions, and it would be speculation anyway.
One thing is for sure though, if there are substantial changes for the better, it would be more down to those who took the time to go online to complain (constructive or not), rather than those who defended v8.
I am (for a second time) in agreement with Jgatie though and predict there will be little more than minor tweaks in the next few updates.
Jgatie may (and apologies for speaking on your behalf) say that this proves him right, and this shows that v8 is fundamentally sound and minor tweaks are all that is needed. I would say that it is because Sonos simply refuse to admit that on this one they have got it wrong, and because I have lost faith in their ability to write decent software anymore. You can’t, as the saying goes, polish a turd. :D
Andrew
One thing is for sure though, if there are substantial changes for the better, it would be more down to those who took the time to go online to complain (constructive or not), rather than those who defended v8.
I am (for a second time) in agreement with Jgatie though and predict there will be little more than minor tweaks in the next few updates.
Jgatie may (and apologies for speaking on your behalf) say that this proves him right, and this shows that v8 is fundamentally sound and minor tweaks are all that is needed. I would say that it is because Sonos simply refuse to admit that on this one they have got it wrong, and because I have lost faith in their ability to write decent software anymore. You can’t, as the saying goes, polish a turd. :D
Andrew
No, apologies or not, you may not speak for me andrew. Not.At.All. Bad enough you people order me to shut up, I'll be damned if after I do, you deign yourself able to speak on my behalf.
This will not end well for any one of us, as your preemptive excuses prove. The same sides will dig in, the same garbage insults thrown, by both contingencies. Useless nonsense, except of course for the non-posting masses who couldn't care less about this playground contest, and will welcome the tweaks for what they are, a response to complaints by those who offered calm, constructive feedback, instead of vitriol, hatred, and cries to return to an old version they knew had no chance of coming back.
See you all in three years!
This will not end well for any one of us, as your preemptive excuses prove. The same sides will dig in, the same garbage insults thrown, by both contingencies. Useless nonsense, except of course for the non-posting masses who couldn't care less about this playground contest, and will welcome the tweaks for what they are, a response to complaints by those who offered calm, constructive feedback, instead of vitriol, hatred, and cries to return to an old version they knew had no chance of coming back.
See you all in three years!
andrew, you and others have made it your mission to shut me up. You succeeded. Then, because I no longer respond in a way you can criticize, you take it upon yourself to speak for me, just so that you can put forth a critique to an imagined response that I have not given (and will not ever give). Now you downplay that ploy with "it's just banter" and dismiss it as my delusions?
I repeat: No. You may not speak for me. This game is over. Go criticize the poster who is picking on John B for being helpful.
I repeat: No. You may not speak for me. This game is over. Go criticize the poster who is picking on John B for being helpful.
I have had a living room surround sound that includes my two Sonos 1, Soundbar, and Sub for 11 months now with no problems and since this update my Sonos 1 speakers and Sub cut in and out every 4-5 minutes!!! I don't want to watch tv in my living room anymore because it annoys the crap out of me. Please fix ASAP!!
Userlevel 2
From a few days ago, in the main 8.0 app announcement thread:
The team is listening and working to incorporate your feedback into the new app. You'll see some changes coming to the next versions of the app. They're looking into the brightness of the app and working on ways to balance the contrast. They're also looking into ways to improve the general flow of the app, and streamline navigation.
Thanks for sharing and please let us know what you think as the app develops.
I saw this in an email today. I look forward to the new update, and truly hope they are paying attention. I've gone to using Sonopad on my iPad, which is a superior app in every way. My partner just picked it up and started using it straight away, she still struggles with the official app several months on - as in, she simply doesn't want to use the system because just is too confusing.
I hope they can get the UI working well again, I can see the potential, but it simply is not there at the moment. The post about demonstrating how to change rooms simply highlights the poor design - the fact it needs a post to demonstrate speaks for itself. There are simply too many steps for tasks that used to be single presses.
Anyway, as I said, I look forward to the update, here's to hoping Sonos can redeem the "easy to use" reputation.
Z...
Andrew, I repeat. Do not assume you can speak for me. Thanks!
Welcome to the club! 😉
really disappointed with the new sonos i have to press seviral things before i can do what i want to do.
not Impressed at all
i feel it’s ruined what was once such a simple system
not Impressed at all
i feel it’s ruined what was once such a simple system
Userlevel 2
+3
Having scrolled through most of the comments, I was intrigued to hear that there's an alternative to using the Sonos Controller. Sonopad .... how many others have looked at this as a viable alternative I wonder?
It appears that Sonos updates are focused with a specific "persona" in mind, and if you fit that persona the app works well. Unfortunately, previous versions of the app were great for someone who fit a "persona" that Sonos is no longer focused upon (unfortunately including me), and appear to not be able to multiple skin/platform the app to more than one persona. With all that as a given, their actions (since v5.0) of continuing down the path while asking for patience for undefined future modifications that might ameliorate the newly created issues is consistent with what I think I see going on. So the focus becomes what to do (Sonopad, stay at current version, or other options, like my question below).
I missed the v5.0 upgrade, then after seeing the app in action decided to stick at v4.2. The good news is v4.2 works great for me, the bad news is that will last only as long as my phone/computer/ipad running 4.2 will last. So to get as much life out of the Sonos components I bought, I'm trying to sort my next step.
(My beg for help!) - My android phone died for calling purposes, but the old phone still works as a v4.2 controller (for now). So for my new phone (especially when the old phone dies), is there an option of a) copying a file from the old to the new phone (and if so, what file), b) downloading a 4.2 file from a site like APKMirror (unfortunately APKMirror only goes back to 5.2), or c) ???. I've done the offline-online dance to reattach components, assume the same approach would work for a new file.
Many thanks!
I missed the v5.0 upgrade, then after seeing the app in action decided to stick at v4.2. The good news is v4.2 works great for me, the bad news is that will last only as long as my phone/computer/ipad running 4.2 will last. So to get as much life out of the Sonos components I bought, I'm trying to sort my next step.
(My beg for help!) - My android phone died for calling purposes, but the old phone still works as a v4.2 controller (for now). So for my new phone (especially when the old phone dies), is there an option of a) copying a file from the old to the new phone (and if so, what file), b) downloading a 4.2 file from a site like APKMirror (unfortunately APKMirror only goes back to 5.2), or c) ???. I've done the offline-online dance to reattach components, assume the same approach would work for a new file.
Many thanks!
How did you do that exactly?
1. Delete 8.0 version app
2. Download the APK from site like:
https://www.apkmirror.com/apk/sonos-inc/sonos/sonos-7-4-release/sonos-controller-for-android-7-4-android-apk-download/
2.5 If downloaded on computer transfer APK to phone with memory card, email, Drive, or Dropbox
3. Install Tutuapp APK
thanks Jeff
I faced the same issue.
This helps me a lot
Userlevel 7
+17
How did you do that exactly?
1. Delete 8.0 version app
2. Download the APK from site like:
https://www.apkmirror.com/apk/sonos-inc/sonos/sonos-7-4-release/sonos-controller-for-android-7-4-android-apk-download/
2.5 If downloaded on computer transfer APK to phone with memory card, email, Drive, or Dropbox
3. Install Tutuapp APK
thanks Jeff
I faced the same issue.
This helps me a lot
this will only work if you are on 8.0. If you updated 8.1 or later the 7.4 app wont run
Userlevel 7
+22
M_3. Give 8.x a try when it comes out in next few weeks or so. Sonos has hinted enough that I think it will be really good.
Welcome to the club! ;)
Well yeah, with loving change for the sake change being such a fringe position, it's easily misunderstood.
I've got great news for you though. There are a bunch of sonos alternatives out there for you to try out.
Wouldn't wait too long though, cause judging from the reactions on this forum, there might be quite some people on ebay trying to sell there sonos gear as well.
Userlevel 7
+22
In your limited viewpoint.
I have used it for a long time...it’s good if you accept its limitations.....but they are small compared to the benefits.....far superior to the official app....
The good news is Amazon just added "wake to music" on their alarms so you can use your Echo or Sonos One to restore the alarm functionality lost in the Sonos upgrade.
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