Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 5,652 Topics
  • 53,392 Replies
F.A.Q.

Music Services and Sonos

  • 5
  • 22
Tutorial

The Sonos Apps - An Introduction

  • 6
  • 13
Edward R
Edward R
started this topic

Sonos Controller Software Downloads

Trying to find where to download the Sonos Controller Software?  The Sonos software is available on our support page and you can find direct...
  • 2
  • 0

5652 Topics

O
ophtenContributor I
asked in Controllers and Music services

Wireless discovery on dual band networks

I have a Sonos playbar configured for surround with dual play:1s and sub plus a standalone play:1 in an alternate room. These are all setup on a wireless network. The wireless network using a Linksys LAPAC1750 access point with a Cisco DPC3827 Docsis Gateway on the frontend. The wireless network is configured with dual band radios on both 2.4Ghz and 5Ghz. These share the same SSID and same WPA2 passphrase. The networks are configured with band steering. Devices with connect to the 5ghz radio are unable to discover the Sonos systems (connected to the 2.4ghz radio). Devices on the 2.4ghz radio and on the wired network are able to discover the Sonos system without issue. How can I allow devices connected to the 5ghz radio to discover the Sonos system?

1
ratty
7 years ago
Peter Mc
Peter Mc
posted in Controllers and Music services

Can digital audio playback be improved by resolutions greater than 16/44.1?

Copied from [url=https://en.community.sonos.com/components-228996/connect-no-longer-bit-perfect-6738927/index7.html#post16089914]another thread[/url], courtesy of jgatie - full question was: "Do you believe digital audio, outside of mastering/production techniques, can be improved by playback resolutions greater than 16/44.1?"

93
chicks
7 years ago
T
tjsicilianoContributor I
asked in Controllers and Music services

Unregister Sonos controller apps

I have Sonos controller apps listed from old computers and tablets that I no longer own. Though I have reformatted those drives and tablets before I got rid of them they still show up in my account. I'm concerned because I know that you can only have a certain number of registered controllers for your account. I would like to clean that list up. How can I remove them from my account Thank you Tony

4
T
7 years ago
E
EnnaNEnthusiast I
posted in Controllers and Music services

A linux controller is needed.

A linux controller for the Sonos system is really needed. A basic controller shouldn't be that hard to create, so even if the userbase is smaller then for Windows there shouldn't be a cost-reason to not do this. The strength of Sonos is ease-of use, and a user that -for instance- prefers Ubuntu will be left to use his/her phone.

266
M
7 years ago
U
User41077Contributor I
asked in Controllers and Music services

how to turn off

I operate my sonos from my mac and/or galaxy lll. When I use the quit sonos command or drop down, the music still plays, although the Sonos app closes. I either need turn off the volume, or unplug the speaker. What am I missing?

10
A
7 years ago
V
vincent80surfTrending Lyricist I
asked in Controllers and Music services

music library search misses songs

Hi, I notice that sometimes the Android Sonos app does not find matches when I use the Music Library search function. I run the 'Update Music Library Index' daily so that is not the problem. Examples: 1) 'Scorpio Rising' -> when searching for 'ARTISTS' or 'SONGS' it does not show a song which is tagged as being from artist 'Scorpio Rising'. This seems like a bug somewhere. My tags are filled in correctly. When I search for an incomplete artist / title name, sometimes it finds the songs, sometimes not. Example 2) Artist = 'The Doors' .When I search for 'doors', it does not list 'The Doors'.

16
Ryan S
7 years ago
Edvardsen
EdvardsenAvid Contributor III
asked in Controllers and Music services

Indexing of new music is very slow!

Hi everyone. Indexing new music takes 30 - 40 minutes now. It was much faster before, if i remember correct it only took 1 - 5 minutes to add new music to my library before. I have a new Synology nas DS216play. I'm using Sonos-controller for PC when i update my library. All help would be highly appreciated! Regards Edvardsen

8
Edvardsen
7 years ago
Q
Quofiend_1Avid Contributor I
asked in Controllers and Music services

Balance control

Once again Sonos removes a feature. Truepkay does not help me at all. For years I've been able to adjust balance based on where I am sitting. Removing this feature has massively effected my usage. I don't want to wander around a room with my iPhone every time I move seat. Why has this been removed Really stupid thing to do.

3
MrKeith
7 years ago
U
User231529Contributor I
posted in Controllers and Music services

Music library > albums > ALBUM NAME combines albums with the same name.

When selecting an album to play from the list of albums, tracks with the same album name are combined even though they are different artists. For example "Dreams" by Whitest Boy Alive are combined with "Dreams" from The Allman Brothers. I have the latest sonos controller (4.2) for mac.

2
K
7 years ago
M
MikelContributor III
posted in Controllers and Music services

Problems with Google Play Music

Hi Everybody! After adding to sonos my google play account, The uploaded music doesn´t appear (but when I log to my account in the PC or directly in the google play app , everything is ok) neither in my iphone nor in the desktop controller. I´ve checked the configuration of my account and my PC and the IOs appear as "authorized". I've tried removing and re-adding the service, re-authorizing the service etc. too and same problem. Help!!!! I´ve updated to iOS8 and still wrong.

11
Andy B
7 years ago
M
monkmanAvid Contributor I
asked in Controllers and Music services

EQ shortcut on Android smartphone app?

The Android [b]tablet[/b] app has a shortcut to the Equalization screen from the Now Playing screen (see page 2-13 of the documentation: http://www.sonos.com/documents/productguides/en/AndroidTabletGuide_en.pdf). Will this be added to the Android [b]smartphone[/b] app? (And the iDevice apps for that matter?)

2
Eduardobr
7 years ago
M
mich8261Avid Contributor II
posted in Controllers and Music services

One tap access to equalizer

In the controller app I wish you could reach the EQ settings with a single tap or at least through the "..." option. It currently takes me 6 taps which seems like poor design.

6
Eduardobr
7 years ago
A
AndyswarbsAvid Contributor I
asked in Controllers and Music services

Various volume, Equalizer, Bass & treble control improvements

Many people on these forums have commented how poor the provision is for Bass/treble control. Here are my thoughts: 1. The existing base/treble control being hidden away in settings is very poor design. Instead they need to be up-front wherever and whenever volume can be controlled. 2. Obviously the base/treble needs a more refined equaliser design so that at least the midrange can be controlled. 3. Bass/treble control needs to be controlled on a per-room basis. As an example our kitchen is directly over the bedroom of the flat below, so in the early morning we NEED NO bass in the kitchen. 4. Which leads me into profiles for bass/treble. Turning the volume up is something most people do in the evening. At night and early morning these need to be quiet. One way to solve this might be able to have volume/base/treble profiles for different times of the day. Or at the very least with the alarm setting. 5. Not everyone wants the sonos blasting out at full volume right at the

8
Eduardobr
7 years ago
F
FriendOfTheDevilContributor I
posted in Controllers and Music services

Equalization direct from Zone

When I hit the zone name in the upper right hand corner on my Android App, it would be great to have one click access to sound equalization of that zone right there. Thanks

2
Eduardobr
7 years ago
D
DaDDHeadliner I
asked in Controllers and Music services

On this iPhone diappeared from menu after 6.2 update

The on this iphone menu item disappeared after athe 6.2 app update. I can no long listen to podcast stored on my phone. Deleted and d/l again, restarted, no luck. What happened?

12
Jeff S
7 years ago
J
Jaky82Contributor I
asked in Controllers and Music services

Some devices not detected anymore after update

Good morning, in my house I have 2 Play 1 (in two separate rooms), 1 Playbar, and 1 SUB (in living room). This morning the Sonos app asked me to update the software to the last version (I understood that is an update for adding Playbase features). At the end of the installation it returns me an error (no specific number) and now i don't see anymore the Playbar and the SUB but only the two Play 1 devices. I didn't change anything to the previous configuration (e.g. router or something else). I Tried also to install them again but they are not detected anymore...what I have to do? Please help me! Thanks in advance

3
Airgetlam
7 years ago
M
martingchapmanAvid Contributor I
asked in Controllers and Music services

How do I clear the Sonos Queue

Probably a simple answer but I cant find any way to clear the queue for a Sonos player, has this changed because I am sure there used to be a button for this function. Thanks - Martin

3
M
7 years ago
M
Minimoods84Contributor I
asked in Controllers and Music services

App controller keeps losing wifi with sonos even when connected to the internet

Hi I'm looking for some help. Hopefully it will be a quick fix. I'm having issues with controlling my system through the apps on my devices (iPad, iPhones). The app on my various devices keeps losing contact with Sonos and states that "you need to be connected to a wireless network to use Sonos" It does this frequently! The wifi on all my devises throughout my house is never less than 2 bars and I get this issue when wifi is connected and strong. The speakers (including the speaker on the 2nd floor) continue to stream the music but I loose control through the apps. The router is on the ground floor at the front of the house and the bulk of the system (play bar, 2 play 1's and a play 3) is on the ground floor with 1 play 1 on the top floor bedroom. The house is a Victorian Terrence (my neighbours love the deep bass!) so not a massive distance for the wifi. Any ideas? Thanks in advance.

3
jgatie
7 years ago
O
Orange235Contributor I
asked in Controllers and Music services

Automation and SONOS App feature request

Hi there, spent some time searching the community/web/app store but seem to either having to improve my search methods or just missed it: I need a simple app or automation workflow that enables me to configure scenes for SONOS usage during the day e.g.: [i]- 6:00am - wake up - [b][u]press 1 (!!!) button [/u][/b] on the iPhone and my SONOS starts playing a station/playlist/song in my bedroom and bathroom wheras all other grouped speakers are muted. - 6:45am - move from bathroom to breakfast - [u][b]press 1 (!!!) button [/b][/u] again and music is transfered to living room and kitchen speakers.[/i] Seems very simple to me (no IT / coding background) but frustratingly impossible at the moment where everyine talks about hoem automation.... Apologies for the sarcasm - maybe there is someone who can point me towards a solution or at least you guys from SONOS put that on the list for future app updates. Thanks

1
Chris
7 years ago
J
jdagProdigy III
asked in Controllers and Music services

Grouping Issue on Mac Controller

I have found what I believe is a bug in the Sonos controller, at least for macOS. I have notified Sonos, and they've asked me to call which I will try to do on Mon/Tue. But I suspect that others will see this with the Mac controller as I've noticed this on 2 different Macs on the same Sonos system. Further, I have tested this on a Win 10 PC and the same Sonos system, and the Win PC displays properly. I am interested to know if others see this... I have a number of artists with many albums. I noticed that for artists with enough albums to force the Sonos app to group by letter, that if there is an album with a numeric title, it throws off the grouping. I have 2 screenshots attached: Rolling Stones (49 albums) - The album 12 x 5 appears 1st in the list. Then, A Bigger Bang is still in the A section, but Aftermath falls down to the B section. This continues for other letters. All the way to the end of my Rolling Stones collection, Undercover falls to V. And the final album, Voodo

14
K
7 years ago
M
mvikki73Contributor I
asked in Controllers and Music services

Unable to reauthorize apple music

Can anyone help, I am unable to reauthorize my apple music to my sonos since changing password for iTunes?? help me I feel like I'm going mad

2
Airgetlam
7 years ago
S
SaudadeContributor I
posted in Controllers and Music services

Spotify OFF LINE mode

Hi guys, Ive been told to get anything changed we must gather many comments so Sonos will develop the change. So please comment if you think this would be good. You need to find a way that we can use Spotify (in the sonos controller) in OFFLINE mode. So we can listen to our play lists without using our bandwidth. The only way i can work out this can be done is using the spotify homepage and using a sonos connect, we all know these cost a further few hundred dollars and with some efforts we should be able to use the spotify features in the sonos controller with greater ease. Sonos is heavily advertised in regards to music services etc so please increase the features in this area in regards to the controller. With the new chrome devices on sale you need to keep up to stay ahead. Thanks Mike

12
Leelobran
7 years ago
215Rachel
215RachelContributor I
asked in Controllers and Music services

Sonos Controller App and Switching between Sonos Systems

My boyfriend spends 3-4 days a week at my house and has a Sonos Controller App installed in his phone to control my Sonos Play 1 and Play 5 systems. He got a Play 1 and Play 3 for Christmas and is having issues connecting to his own systems when he returns home from my house. Is there something he needs to do when he leaves my house or arrives home st his house to have the Sonos Controller App automatically switch to his system? It's really frustrating that it doesn't just automatically work. He tried uninstalling and reinstalling the Sonos Controller App this evening but it didn't seem to work. Any advice for two Sonos novices?

8
R3SKT
7 years ago
B
Beba63Contributor I
posted in Controllers and Music services

Unable to connect new laptop to Sonos to play existing iTunes music library

I'm hoping someone can help me with this problem. Before getting a new laptop I had no problems accessing my iTunes library and playing on my Sonos via my wireless home network. I could also play iTunes through my iPad Sonos app. Now that I have a new laptop, I just can't get the music library set up. Both laptops were/ are PC and my new laptop runs with Windows 10. I'm not very technical but I'm good at following instructions. This is what I have done so far: I have downloaded the controller, followed all the tutorials on managing the library settings (adding the new folder, disabling my firewall, setting my windows network to private), and still my library doesn't show up. I have removed and added the iTunes music folder numerous times and while I can "add" the folder, I am not getting the option to adjust sleep settings or any of the other screens shown in the online tutorial When I check my imported playlist, my music library is not showing up. I have tried indexing and still

2
B
7 years ago
H
HowieContributor I
posted in Controllers and Music services

"Your Sonos System Not Found" after it was already connected and playing

My system has been connected and having no problems.  Then I started getting fairly regular error messages on all my controllers "Your Sonos System Not Found".  Then the controller functionality returns and I hit play again... only to see that same system not found message 5-10 minutes later.  I'd love some help trouble shooting this problem.

61
Ryan S
7 years ago
Terms & ConditionsCookie settings