Disable Sonos One Alexa from playing a sound when I say "Alexa"

Youve got to wonder how this wake sound got past any qa or beta testing. Given there is a perfectly capable multi colour capable LED on the device, then im not buying the whole "its an amazon requirement" thing, as they could have just had the led cycle colours just like on the echos and dots.

With the advent of siri and further products from google on the horizon, and amazon likely to be refreshing and updating the echo line to cater for tbose who want better audio quality, sonos are staring down the barrel here.

People can laugh and scoff at that if theh want, but the main complaints here relate to how poor and half baked the alexa implementation. So it very much is a race between sonos sorting the alexa implementation and amazon sorting the audio quality. Or some blindside from apple or google. The first one to sort this will be the VHS. The others will be the betamax.

Sonos have a headstart as they already have penetration into the home and a firmware update could fix several of the major issues. For them to ignore this for months on end, giving the competition time to fix their failings seems daft to me.

Gee, it seems unusual that people who have vowed to never buy another Sonos product and never update again are this interested in Sonos' future feature set and market share. :8That description does not describe me 😛 , I have never "vowed" anything on these forums, I have never said I would not purchase further Sonos Products, in fact I have almost begged Sonos to release a CR300 (as Sonos have always made the best controller hardware). When it comes to updating passed 8.4 I would love to, as soon as the benefits outweigh the losses, which could be just around the corner unless you know about Sonos plans better than the rest of us.

Now can we (well you really) get back to topic of the thread? I think the points being made by el-matt0, Master T, andreslopez and others are valid, if voice control via the Sonos One is to be anything more than a "party trick" it needs to work better.

Now as a first attempt it is not too shabby and without doubt a reasonable start. It is however not the finished article and needs further work. History shows us that Sonos will issue updates aimed at improving things and that they will not announce in advance what or when those improvements will come. The first bit is great but many posters here (like me) are less than content with the second bit. A bit of communication on the matter would be breath of fresh air but probably unlikely at this point.

The inability to implement this feature is surprising and frustrating but the lack of clear communication from Sonos re this matter is appalling. It shouldn't be difficult, for a company of this caliber, to follow up and clarify an issue like this in this forum. I'm assuming then that they don't care much about our views. Let's see if we care about Sonos next time we have the need to buy a speaker.

It is quite possible that you are not hearing anything because this is an Amazon requirement and Sonos would be understandably reluctant to blame its partner, Amazon. No sane business throws their working partner under the bus.
All agreed, but it it does not explain the Sonos marketing blub that seems to have over promised and under delivered on Alexa functionality.

This has the potential to alienate the very market segment Sonos now wish to woo. As "andreslopez" said:- "It shouldn't be difficult, for a company of this caliber, to follow up and clarify an issue like this ..." Perhaps not in this forum but a press release or amended marketing info and POS could be more appropriate?

The inability to implement this feature is surprising and frustrating but the lack of clear communication from Sonos re this matter is appalling. It shouldn't be difficult, for a company of this caliber, to follow up and clarify an issue like this in this forum. I'm assuming then that they don't care much about our views. Let's see if we care about Sonos next time we have the need to buy a speaker.

I believe it is time to start a petition to disable the chime or create a toggle. I want to love my Sonos one, BUT I don't. My guess is that the rewrite of the code is so difficult for them thus costly, so they just don't want to do it.

As has been repeatedly pointed out here, Sonos must conform to Amazon's requirements in it's implementation of Alexa on the Sonos One. One of those requirements is that any Alexa-enabled devices must provide the user with an adequate notification whenever is Alexa is listening for security purposes. The Sonos One currently uses the same tone as Amazon's own Echo devices, although that sound is disabled by default on those devices as they instead rely upon the notification provided by the light ring. Whether the tiny light on top of the of the Sonos One provides an equally acceptable notification in Amazon's view is an open question.

My point is that while I fully agree with you on the need for a toggle, I seriously doubt that the delay in implementing one has anything to do with it being difficult or costly for Sonos to do. Feel free to start a petition if you wish, but I think Sonos is very aware of the widespread popularity of this request and will hopefully find a solution.All very true.

If this is an Amazon requirement not much Sonos can do. It is unlikely to be that expensive to provide a toggle option. But Sonos have a long standing stance of not telling their Customers anything in advance, so we will not know what if anything they are doing about this issue until it is fixed (or not).

By all means start a petition but the is no evidence that Sonos take any more (or less) notice of a petition than they do of topics raised here. However, get a few hundred thousand to sign it and things could be different 😉 .

I believe it is time to start a petition to disable the chime or create a toggle. I want to love my Sonos one, BUT I don't. My guess is that the rewrite of the code is so difficult for them thus costly, so they just don't want to do it.

Unbelievable. 5 months.... unbelievable

* 30 years later *

Hey guys any updates on this suggestion that a huge amount of people wanted to happen to sonos one?

You're actually not far off there (in electronics/app terms, where most updates from other vendors come in days). I just posted this elsewhere, but it may help you to be aware too.. Sonos works very slowly. What would take other apps a week to push out an update takes many months, and there are rarely if ever any status updates. I don't know if they just have very small teams or it's due to having to do a lot of hardware testing, but I've learned to just check the forum when a new software update comes out. Don't check more than once a month. In the end, they usually create a good result, so I am begrudgingly patient.

Just an example. Casting directly from the Spotify app works awesome now. But it took maybe 2 years for it to be released from when Spotify put out the capability. Definitely more than 1.

The One will probably be even worse in this respect since Sonos isn't in control of the smart aspect; Amazon is.

I'm extremely impatient, but all I can say is be patient. There isn't really a better ecosystem out there if you value sound quality.

What i'm disappointed is that there is literally 0 communications between sonos developers and users. i've been reading these forums all day and when it comes to missing features or new suggestions all that the users get is something like "the team is already informed" or "We will make sure that the team is informed" and that's just it. no progress reports. no indications that whether they're working on mentioned feature/bugs or if they are facing with an issue or limitation that they're trying to go around with.
compare this to something like spotify developer blog or something similar and you'll see what i mean. zero communications.

Interestingly, (well it seemed that way to me), those of us using an echo dot can already choose whether or not to have it make a sound after she hears her name and /or after you've finished speaking.

Unbelievable. 5 months.... unbelievable

* 30 years later *

Hey guys any updates on this suggestion that a huge amount of people wanted to happen to sonos one?

Adding my name also to either change or mute/disable the incredibly annoying response chime. Hard to believe that the finished product went out like this!

I strongly agree. I really want to turn off the acknowledgement tone!

Totally agree with this, the sound is offputting when you’re thinking how to frame a question and also hinders Alexa

Interesting. The option is definitely there in my app (on Android). Either way, I'm sure it's a relief have that turned off.