The Community Corner

Have a chat with other Sonos owners. What's going on in the world of music and technology? What's playing?

1458 Topics

design55
design55Contributor I
asked in Owners café

Nonprofit donation needed, how to email your corporate offices?

My nonprofit agency just lost over $4000.00 worth of Sonos equipment in emergency flash flooding about 3 weeks ago. Quite frankly, this has forced into a state of devatation, in more ways than one, and because my clients are almost all hearing impaired, this "Sonos loss" creates an emergency communication problem. So hopefully a member of management or a Sonos expert will read this and guide me promptly in the right direction, as i would be most appreciative. I am willing to email me legal IRS papers to a regular email to prove my legitimacy and discuss this much more in detail. Thank you. Erik, CEO, Design 55 Group [img]1b5ba02b-5082-4f0a-b2c3-72fee348b48d.jpg[/img]

1
nifoxke
6 years ago
biffta
bifftaHeadliner I
asked in General feedback and conversation

Spam via Sonos community or Sonos?

Just received an email linking me to the Sonos community. “vivi4love vivi4love 3 minutes ago Hello Dear Friend, How are you doing Today? Hope you are in good health.I will like to invest in your Country so i want us to have a mutual agreement on this matter.I will provide the money for the investment. For More details contact me so that i can tell you how to go about it .And i also want you to know that the money in common is in a Bank and i need your assistance in transfering the money to your Account for investment purpose. In your next mail i will let you know how to go about It and how you will help me on this. My email address below viviantraore01@gmail.com Vivian Traore” Anyone else had this or similar? It purported to come from the Sonos community and I was prompted to log in to read it. BTW email source was allegedly community@sonos.com

19
jgatie
6 years ago
J
Johnnie WalkerProminent Collaborator I
asked in Owners café

Portable Alexa Speaker - UE Blast

Just read this article about the new UE speaker, I've listened to a couple of the UE speakers in shops and thought they sounded pretty good, and having a portable Alexa enabled portable speaker that sounds good is obviously fantastic, but as the article points out, it's pretty expensive for what is still a portable speaker. It certainly shows how Amazon are dominating the Voice control speaker market, by partnering with established Audio product companies and allowing them to add their Alexa functionality. They'll soon be Alexa enabled speakers to suit all requirements and budgets. https://www.theverge.com/circuitbreaker/2017/10/19/16499038/ultimate-ears-blast-megablast-alexa-bluetooth-speakers

2
U
6 years ago
T
tgseaverAvid Contributor I
asked in Owners café

Echo Plus vs Sonos One

Echo Plus seems like it dose so much more and is $50.00 cheaper,am I missing something?

5
T
6 years ago
chicks
chicks
posted in Owners café

TunesMap

As a Jazz fan, I frequently listen to records, because of the sometimes excellent liner notes, which were intelligently written by some great critics. TunesMap is trying to bring back that experience, and more, to Sonos. Requires an Apple TV, but that's a minor hurdle if it delivers as promised. This could well be Sonos' answer to Roon. https://www.nytimes.com/2017/09/29/business/media/tunesmap-liner-notes.html

11
chicks
5 years ago
Airgetlam
Airgetlam
posted in General feedback and conversation

More inSided issues

I'm getting things that I read 2 days ago suddenly show up as "unread" threads. This wasn't the case an hour ago, when I'd cleared the whole forum, but just started around 8PM Pacific time.

11
Airgetlam
6 years ago
Seline van Dijk
Seline van DijkContributor I
posted in General feedback and conversation

Research participation request - Feedback on the community

A very good day to all of you! My name is Seline van Dijk and I'm an intern at Insided, the company behind this here community platform. My assignment is to research and design better user engagement, which basically entails giving advice on and design functions or design changes that will get the users more engaged! But one can't design for users without getting the opinion of users, don't you think? Which is why I'm here! I would like to request your participation in a survey I made, found at the link below: https://goo.gl/forms/XKvx0SE7ETb4xDoy1 It will take you a maximum of 10 minutes to fill out if you really take your time to think, but if you're a fast thinker it won't take you much more than 3 minutes. Your answers will contribute to the research and design decisions, and if your ideas are particularly good you may see them return on Insided communities sometime in the future! Many thanks to any of you who have read this far, and even more thanks if you de

37
Seline van Dijk
6 years ago
M
masayakoTrending Lyricist I
posted in Owners café

Google Home Max vs Sonos 5

Google has announced their Home Max speaker. That thing looks like a direct copy of the PLAY:5. No one knows how it compares sound-wise. We'll see when it launches next year. My worry is: Google will take a huge chunk of music-centric customers to the Google eco-system and monopolizing yet another home product area. For those looking to switch, please share your opinion. It's a BATTLE for sure!

23
P
5 years ago
Erwin I
Erwin ITrending Lyricist I
asked in Owners café

Alexa in Canada

I have been stomped for days pondering about why Amazon has not release Alexa yet in Canada. I really hope it is not because of new privacy legislations that has been brought up. I probably am on the wrong forum about this and find an Amazon dedicated forum. But does anyone know why or if Alexa is launching soon in Canada?

45
G
6 years ago
Erwin I
Erwin ITrending Lyricist I
asked in General feedback and conversation

How do I change my username?

I am wondering how can I change my username, I’ve went through “my profile” and there is no option for username change.

2
Airgetlam
6 years ago
Camman595
Camman595Contributor I
asked in Owners café

What time is the announcement today?

I have seen many news articles that mention that the Sonos announcement is today but none of them mention a time. Is this something we can watch like Apple or Google events?

17
testcard
6 years ago
S
spins backwardsAvid Contributor I
posted in Owners café

Has Sonos become just another lousy tech company?

Lately I've noticed more problems with Sonos. Maybe this isn't all on them, but if the problem comes from equipment that I bought from them then they own it, whether they like it or not. We've had our system I guess about 2 years now. When I first got the system I felt like the company had personality, there were people there -- not just bots. They didn't feel like just another tech company with products that aren't made to last. They didn't feel like they were only going to be around until someone up the food chain buys them. I felt good about our investment. Today, not so much. Sonos feels like a tech company I've put way too much faith in, that I'm now way too dependent on. I think they know that. Tech support is average at best. Today I was on hold for 20 minutes, then got dropped. I didn't bother calling back. I submitted a case, hopefully I'll get a reply. The fact that I'm writing this bothers me. I've been in tech since 1989 and I hate what's happened to the bu

16
jgatie
6 years ago
J
Johnnie WalkerProminent Collaborator I
posted in Owners café

Yarra 3DX 3D Audio Soundbar

Interesting product, but as with all of these types of soundbar I'd really want to listen to it before making a decision.[img]d72f53a9-dd91-47e4-8a2e-32e4b02c120e.png[/img] http://www.yarra3dx.com/

0
J
6 years ago
J
J DanielAvid Contributor I
posted in Owners café

Sonos Marketing Department - Sonos Blog

@ Sonos' Marketing Department - the Sonos blog is great (as are the more detailed articles in the 'Get Inspired' section), we want more :-) I'd like to urge Sonos to be more active with the blog posts - more frequency please. Everything that you're doing with the content is good, we just want more of it ;-) Thanks in advance!

1
Andy B
6 years ago
F
FreestylerContributor I
asked in Owners café

15 year aniversary - 15% discount

Within the period and terms and condition for "the 15 year anniversary - 15% of discount", I bought the Sonos Play-Base and applied it to the discount cash back site. A day later I also bought the Sonos SUB, but it was not possible for me to apply another system to the same cash back discount site. Concerning the terms and conditions it should be possible to sign in 3 times a Sonos product per household within the cash back period. What is the solution Sonos offers to sign in another (2nd) product within this Sonos 15 year anniversary - 15% cash back period?

4
F
6 years ago
R
rudebhoyContributor I
posted in Owners café

Anyone else experiencing delivery issues?

ordered a playbase from sonos last week. got an email on the 7th to say it had shipped. No sign of it by the 11th, checked with the courier (DHL) who said they hadn't received it from the supplier yet. contacted sonos, who said it must be a problem at the courier end, they well check and get back to me. heard nothing back by today (12th), so rung them again. This time they tell me they are struggling with demand, mine has not been shipped, and they have no idea when it will be shipped. I asked them why they had emailed me 5 days ago saying it had been shipped, they say that just means it has completed a certain stage at the warehouse, not that it has actually been shipped! I asked to cancel my order, and was told this is not possible as it has "technically" shipped. Not a happy bunny to put it mildly.

17
K
6 years ago
J
Johnnie WalkerProminent Collaborator I
posted in Owners café

Amazon Echo 2

There are rumours of an Amazon Echo 2 being released soon, It'll be a very interesting time with all of these new 'Smart Speakers' being launched. The Apple Homepod, the new Sonos speaker with built-in voice mics and the Echo 2 will all be competing to become the speaker of choice for those customers looking for a great sounding smart speaker. Pricing will be critical, as although there are millions of people who are prepared to pay a premium for Apple products, mainly to keep everything within the Apple ecosystem, I'd imagine Amazon will have to undercut them significantly and Sonos will probably be somewhere in the middle if they release a new Play 1 style speaker with built-in mics. The only issue that Sonos have is that they don't have their own voice control system, but will rely on Alexa, and Alexa already has a huge userbase, helped by Amazon using their affordable Echo dots as a trojan horse and 'converting' them to Alexa users before either Apple or Sonos have their o

50
M
6 years ago
P
Pushka7Contributor I
asked in Owners café

15 Years For Us, 15% Off For You Claim

Hi, I recently bought a Soundbar and the company I bought it off of said that it qualifies fro the "15 Years For Us, 15% Off For You" promotion I received an e-mail for. They said there is a facility on the website to claim back th 15% but I can't find it. Can you help?

1
nifoxke
6 years ago
H
haileskContributor I
asked in Owners café

Using the SONOS discount code

I tried to use the 15 year discount code on the SONOS site at checkout but it did not accept it. Is there a probem

1
Stuart_W
6 years ago
G
gijsbosContributor I
asked in Owners café

Sonos is bankrupt!

ok, not really. But no company has eternal life. Sonos doesn't have it neither. So, let's use our imagination and imagine that Sonos goes bankrupt (doesn't matter if it is likely or not). [b]Q[/b]: What will happen to our speakers? I presume we won't see any software updates coming (assuming Sonos won't open source it). But what else will happen? [u]Background[/u]: reason I'm asking is that I strongly dislike the risk of being reliant on a company to have my speakers to work and I'm not sure whether this is the case with Sonos. I don't want to buy a "Revolv smart home hub" when I could have bought a pair of speakers that could last decades, barring technical failures. What's your take on whether Sonos speakers need Sonos-the-company to exist or not? Gijs p.s. I realise that if the company disappears and new services emerge afterwards that they probably won't be supported either

11
MikeV
6 years ago
M
MartinLHWContributor I
asked in Owners café

15% Discount

Hi Sonos, Been a Sonos customer since 2006 and my last purchase for additional equipment came in 2013 so when I heard that Sonos were doing 15% off and I didn't get an email/discount code I was very disheartened. Is there anyway that one can be sent to my inbox before the offer ends? Thanks

1
Airgetlam
6 years ago
testcard
testcardProdigy I
posted in Owners café

15 year anniversary, 15% discount

Sonos are celebrating their 15th anniversary with a 15% discount on all new products. The promotion begins today and ends on 15th September. The email I received this morning suggests the offer is valid for both online purchases and those made through authorised Sonos retailers.

101
Airgetlam
6 years ago
J
Johnnie WalkerProminent Collaborator I
posted in Owners café

Free Sonos Play 1 with Vodafone Home broadband

I noticed that Vodafone are currently offering free gifts when you sign up to their home broadband. https://www.vodafone.co.uk/broadband/index.htm As I rarely use my Virgin Tivo box anymore due to the availabilty of programmes on BBC iPlayer, ITV Hub etc and by switching to Freeview for live terrestial TV viewing I can quite happily do without it. So I've decided to take the plunge and signed up for Vodafone 76mb unlimited broadband, I've heard mixed reviews about their service, but to be honest virtually all the ISP's get mixed reviews on the comparison sites. Hopefully I won't regret leaving Virgin, as to be fair their service has been excellent, but I can get slightly faster download and much faster upload speeds compared to Virgin, and will save approx £200 per year. ( The virgin retentions team really couldn't save me much money, maybe I'd have got a better deal as a new customer! ) I've still got my Virgin package, and if the Vodafone service is poor in the firs

6
M
6 years ago
biffta
bifftaHeadliner I
posted in Owners café

And after Alexa? What then for Sonos?

Just to play Devil's advocate, having followed the great Alexa debate over the past months, I wonder what could happen if at some time in the near or medium future, another similar product is introduced which may be generally considered superior over the current Amazon offering? Say the wake work of the new product is "Corina", will there then follow months of posts asking "when is Corina coming to Sonos"? What an exciting prospect.

10
M
6 years ago
Cazualchatter
CazualchatterEnthusiast I
posted in Owners café

Introducing Sonos Voice?

I believe that Sonos will be introducing their own voice assistant accompanying gadget that will permit them to work with the other assistants like Alexa, Google, Cortana, Siri et. al. Saw this in the Privacy Statement Voice control works by your [b][/b]voice enabled Sonos Product “listening” for a specific wake word[b][/b]. Please note that [b][/b]not all Sonos Products are voice enabled.[b][/b] ...and this... Sonos does not retain a copy of your voice recording. Concurrent with the voice recording, your Product will collect data (for example, decibel level at each frequency) about the ambient noise in the room. It is not possible to extract any speech from this type of data. We collect this data to help us improve our speech recognition technology. For example, if you are trying to state a voice command while music is playing, [b][/b]Sonos may improve the technology by lowering the music so that your voice command can be properly understood.[b][/b] Its not about integrat

18
C
6 years ago
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