Contributor I

Research participation request - Feedback on the community

37 replies
1322 views

A very good day to all of you!

My name is Seline van Dijk and I'm an intern at Insided, the company behind this here community platform.
My assignment is to research and design better user engagement, which basically entails giving advice on and design functions or design changes that will get the users more engaged!

But one can't design for users without getting the opinion of users, don't you think?
Which is why I'm here!

I would like to request your participation in a survey I made, found at the link below:
https://goo.gl/forms/XKvx0SE7ETb4xDoy1

It will take you a maximum of 10 minutes to fill out if you really take your time to think, but if you're a fast thinker it won't take you much more than 3 minutes.

Your answers will contribute to the research and design decisions, and if your ideas are particularly good you may see them return on Insided communities sometime in the future!

Many thanks to any of you who have read this far, and even more thanks if you decide to fill out the survey!

Sincerely,
Seline van Dijk

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

K

Kumar

If you/Insided are serious about this, ask Sonos Staff to point you to the threads here that convey the frustration in the community with Sonos+Insided. Regular users have said enough here opining that, in short, Insided sucks. And that Sonos blundered in choosing it as a partner.

That we have now giving up on the complaining does not mean that things have changed for the better; the only improvement noticed is on better spam management - by Sonos Staff I suspect.

I would have linked these threads here for you, but the search function sucks as well, so I can't do that quickly.

chicks

Just enter the following search in Google to get around the pathetic Insided search and find the threads on Insided. You may need a stiff drink first.

site:en.community.sonos.com insided

Airgetlam

First, during, and after.

Bruce

K

Kumar

LOL.

Stanley_4

Grand Maestro

Only thing I like about the Sonos forums is that they aren't running IPBoard.

K

Kumar

You mean there are worse platforms around than Insided?!

nicka99

Local Superstar

https://en.community.sonos.com/new-community-feedback-229090/community-platform-updates-6731275

K

Kumar

And a lot more here: https://en.community.sonos.com/new-community-feedback-229090/a-huge-step-backward-what-are-you-guys-thinking-6730677

Seline van DijkAuthor

Contributor I

I'm very sorry to hear about your frustrations and I will certainly be looking at past complaints and I will take them into account.
However, I have very little influence, if any, on the backlog of Insided, best I can do is highlight the problems.
I can perhaps look at a few of them and propose redesigns/function fixes that may help with them but even then there's no guarantee that my redesigns or fixes are implemented, let alone in a timely manner.

Thank you to anyone who filled out the survey, the answers are really helping me to identify the direction and problem points of the project.

K

Kumar

Not too worry, we don't expect an intern to do what Insided isn't capable of doing, as is seen by the responses here till now. This is perhaps just a tick the boxes kind of exercise you have been saddled with, so good luck with doing that as well as you can and getting out of the assignment.

Show more replies

Sign up

Login to the community