Please add support for DTS for the Sonos Playbar.



Show first post
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1190 replies

I purchased this unit as I have several other Sonos speakers and realized that it does not support DTS and have since returned it. Its stunning that my Denon receiver from 2002 supports DTS and the Sonos playbar does not.   Please add DTS soon else, I am in the market for this but will buy another product. 
And now, what is the current state - I do hope PLANNED or IMPLEMENTED!? Your solution sounds great, but without DTS I need to have a look for another solution from an other vendor - sorry!
And now, what is the current state - I do hope PLANNED? Your solution sounds great, but without DTS I need to have a look for another solution from an other vendor - sorry!
Userlevel 2
Badge +2
People- please go and post on their facebook page, unless we bring this in front of public outside this forum, they wont listen
Userlevel 3
Badge +2
1x playbar 1x sub and 2x sonos play 1 or 3 is 5.1 surround? Come on Sonos don't fool us and get your crap together!!! All we want is Dts support for the Sonos Playbar! Make it happend and right now!!!
Userlevel 3
Badge +2
Another vote for Dts support for Sonos Playbar!
Userlevel 3
Badge +2
another vote for DTS support for the Sonos Playbar!
Userlevel 3
Badge +2
Goddammed how long do we have to wait to get DTS support for the Sonos Playbar? Sonos don't fool your customers!
Userlevel 2
Badge +3
I can't believe this still isn't planned what with most blu rays in DTS. I didn't pay £1500 to be forced to listen to most films in stereo.
Userlevel 2
Poor show
4 months ago, no Information, no Update, no DTS!
Userlevel 2
Badge +1
sucks having to listen to my xbox one in stereo since the playbar doesn't support DTS via the Optical Cable. :(
Come on!!! give us an update at least.....
My wife bought me a Sonos Play 5 for Christmas.  Love it.  So easy to set up for a non audiophile like me. Have it in the family room, really good sound.  So good I decided I wanted to move it upstairs to my bedroom and buy the Playbar, sub, and a couple of Play 3s to get full music and home theater in the Family room.  Ready to buy on day after XMAS until  I started reading about the limits of the system: lack of DTS, inability to connect all the devices (TV, Tivo, PS 3), etc.   Now I am on the sidelines waiting to see what happens.  

C'mon Sonos... That's $2000 parked on the sidelines until you give me a date when you'll have these issues addressed.   Need to know soon -- otherwise, I'll move to plan B -- somebody else's gear.   
Userlevel 2
Badge +2
@vien- of what I understand, the DDL soundcard can only be used with a computer, you cannot hook it directly to the soundbar. so yes, if u r watching a movie from the computer connected to playbar, u would get a DD 5.1 if it has a DDL soundcard when u play a DTS audio.
Userlevel 2
I think i am one of the biggest sonos fans out there. The system is simply genius! There is not really an alternative for sonos out there, which brings the same convenience and functionality to listening to music. Four months ago I was about to buy a complete 5.1 setup with playbar, sub and two play:3s. When I found out about the lack of DTS support this wasn't an option anymore. I have been waiting ever since for sonos to implement DTS. Knowing that they usually have a really good customer service and a lot of customer ideas have already been implemented, waiting is not a problem. But what makes me really angry is the way they treat the customers in this forum... Just being silent for several months and keeping this topic under consideration for almost a year is unbelievable. And this is the topic with one of the most me-toos and followers, which they are ignoring completely. And I'm sure there are many more out there not complaining in this threat. There has to be a decision or any information on whether this is possible at all or not. I think this might be a technical issue. However I don't understand people in the forum encouraging sonos to charge extra money for DTS support. What is wrong with you? This is not an option at all!!! Every 200$ supermarket soundbar supports DTS audio. So this is a must have feature for a 700 $ soundbar. In this price range I am not willing to pay anything extra for a standard feature. Please sonos, give us an update at least on whether this is possible to implement at all!? People are loving your products but with this behavior you are disgruntling your current and potentional customers. ... staying patient, still waiting for DTS support, keeping trust in good customer service!
Userlevel 2
Badge
@Marcus, then they could at least give the option for existing customers to "buy" new firmware with DTS included. Not that thats the preferred option but to keep things under consideration for 10 months is scaring people to buy your products. Can not believe that ANY company who moves their product from TV speaker to 5.1 system is not willing to invest in DTS to increase sales. And seeing number of complaints on the net it defenitely will.
Has anyone had any luck with DDL (Dolby Digital Live) as a workaround for this problem? A bit of background information: I am using HTPC to drive a Playbar and am considering buying a sound card that supports DDL. From what I have read the card will encode any signal it receives into Dolby Digital (this should include DTS) and output it via the SPDIF, which from what I understand will be perfect as it means I can be watching a movie in DTS however the soundcard will reencode the DTS to DD 5.1 and send this signal to the Playbar to decode it.
DTS support is a not just important but urgent too...we all need it to be added to PlayBar like yesterday. Please rush this up.
Userlevel 1
I would love to see DTS in the future to be able to connect a Xbox One! Imagine Fifa without audio!
@Jon G Sure its a simple fix: add the DTS codec in the firmware. BUT: This is a licensing issue: if Sonos decides to roll out DTS they will have to pay DTS Inc. for each sold playbar unit with no possibility of getting the money from the customer for this feature. Currently the pain is not big enough. Only 1500 customers are complaining, not enough to justify the cost of licensing and compliance testing with DTS. I still can't believe the information policy of Sonos. They claim to be premium, charge premium, but the information policy is far worse than products from china/taiwan.
Userlevel 1
Badge
Aubrey, yes, yes they can. It is a firmware issue, not a hardware issue. They can just simply upgrade the current playbar to support DTS. With a flick of a switch. 
@Al: Thanks for the reply and pointing out that the TV will most likely downgrade any DD5.1 input to stereo.

@Fabian: I got a PS3 and my PS4 arrived recently, too. So I'll check on this. Your idea sounds fantastic as this would save me an AV receiver and I would get a fake DTS support that will output 5.1

@topic: Sonos is a company that wants to make profits. They simply can't upgrade the current Playbar to support DTS. Also why should they announce a new Playbar to decrease the current Playbar sales? So not communicating is the best Sonos can do to keep theirs sales up and earning money. Sad but true.
DTS support for me too please.
Userlevel 1
C'mon Sonos - try harder!
Where is the DTS Christmas present?