Answered

Google Assistant Support



Show first post
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

225 replies

Userlevel 3
Badge

Echo also has calling. I use Echo Show for video calls to extended family all the time, with excellent voice quality. Google has nothing comparable, yet, though they've been making noises about a video version for ages. Alexa has no problem accessing WikiPedia, or store hours here in the US. Pretty sure it does profiles, too, though i've not set it up.

The thousands of skills available for the Echo range puts it leagues ahead of the competition. Too bad Sonos only supports a fraction of them.

Yeah, that's what I'm saying.
Echo has calling Echo to Echo only (At least in the UK that is)
Google Home has calling to Landlines & Mobiles. For free. In the US/UK/Canada.
In the UK Store hours from Alexa are patchy. Google Home uses the Google maps database which is way more complete and accurate.

Voice profiles are great. It allows requests like "what's in my calendar?" from different members of the house with personalised responses. Also prevents unauthorized access to your account, for ordering an Uber or buying something off Amazon for instance.
This feature was rolled probably 9 months ago in the US, but the UK version is still missing it.. not sure what's taking so long to roll an existing US feature onto the UK version of Alexa.
But at the same time Google Home had it out of the box since its release here... so definitely, from a UK perspective, Alexa is trailing behind, while at least GH is delivering the same experience to its users from both sides of the Atlantic.
Alexa can call any phone number in the US, Canada or Mexico, since last year.

https://www.theverge.com/circuitbreaker/2017/9/29/16387398/amazon-echo-free-voice-calls-us-canada-mexico

Alexa also has voice profiles.

https://www.amazon.com/gp/help/customer/display.html?nodeId=202199440

Its hundreds of skills put it far ahead of the competition.
Userlevel 3
Badge
Alexa can call any phone number in the US, Canada or Mexico, since last year.

https://www.theverge.com/circuitbreaker/2017/9/29/16387398/amazon-echo-free-voice-calls-us-canada-mexico

Alexa also has voice profiles.

https://www.amazon.com/gp/help/customer/display.html?nodeId=202199440

Its hundreds of skills put it far ahead of the competition.
Yes I know, and good for you. But as I previously said, none of these Alexa features are available in the UK yet... while Google Home rolled them out here... currently making Alexa an inferior product for UK users.
Userlevel 1
Badge +4
I bought a Sonos one after contacting Sonos about the support for google assistant. Sonos, do you have any updates on this? I am eagerly looking forward to this.
Alexa service for sonos is still not enabled in India. Indian users are still waiting for it.
Userlevel 3
Badge
But back to the topic, I'd love to know if Sonos plans to allow us to summon either assistant just by continuously listening to both the different wake words: "Alexa", or "OK Google" (which would be great as I know some requests are better handled by a specific service), or if we'll have to go into settings and lock down the speakers to a specific assistant, in that case the Play One/Beam will only listen to a single wake word/service?
Yes I know, and good for you. But as I previously said, none of these Alexa features are available in the UK yet... while Google Home rolled them out here... currently making Alexa an inferior product for UK users.

Starting today, Alexa will be using the same service for business service listings as Google Assistant and Siri.

https://www.bloomberg.com/news/articles/2018-07-25/amazon-expands-alexa-s-brain-with-yext-business-service-listings
Hi there. New member here. I don't own any Sonos devices but i'm interested in the Play One and Sonos Beam. I do own a Google home and a couple on Minis, and a Chromecast audio into our soundbar. Google home has really got us into listening to music in the kitchen and around the house, but the sound quality is lacking, hence looking at a Sonos. For me though, I wont buy until there is Google Assistant built in (i'm not interested in Alexa for all the very good reasons listed above).

One question, and sorry if its been discussed, will the planned integration include chromecast support so that i can cast to a Sonos from my phone or from a google home? I would rather rely on the superior microphone in a google mini (and placement can be better), and just have it cast to a Sonos.

Hopefully this will be included and hopefully it will be soon so that i don't go and buy a Sony speaker with the above support already in place.

One question, and sorry if its been discussed, will the planned integration include chromecast support so that i can cast to a Sonos from my phone or from a google home? I would rather rely on the superior microphone in a google mini (and placement can be better), and just have it cast to a Sonos.


If this works like Alexa integration does, which I think is highly likely, then you will be able to make a music request to a google speaker and specify that you want it played on a Sonos speaker. For example "Hey google, play the gorillaz on family room", where family room is the name given to your sonos speaker(s) in the Sonos app. When you do this, you aren't really casting or streaming through your google home. The command goes to the google cloud, then to the sonos cloud, then passed to the sonos speaker which will then stream the music directly. It actually works the same way when you give voice commands to the Beam or Sonos One directly.

Chromecast may eventually become a feature Sonos supports, but I imagine it would be separate from the Google voice integration. Because Apple has airplay 2, and Amazon now has Alexa-cast, the casting market seems to be heating up and I wouldn't be too surprised to see chromecast come to Sonos as a side effect.

As far as speaker placement, I used to think that that I wouldn't want the mic and a music speaker placed in the same location as well. However, the Beam and Sonos One have changed my opinion on that. I can't speaked to whether the mics are better between Sonos and Google.

One question, and sorry if its been discussed, will the planned integration include chromecast support so that i can cast to a Sonos from my phone or from a google home? I would rather rely on the superior microphone in a google mini (and placement can be better), and just have it cast to a Sonos.
In that case I do not really see the use case of a Play One, if you plan to rely on your existing minis rather than on the embedded mic in the One, you will probably be better off with a Play:1 and save £50.


That's not 100% true. The Sonos One is the newer product and is thus more future proof than the Play:1. Airplay 2 works on Sonos One, but not on Play:1. It has a better look (IMO) and better manual controls on the device. If these things don't matter to you though, then yes, save your money. Personally, I used to feel the same way until I got a few Sonos Ones myself, but now feel it's worth the extra 50.

One question, and sorry if its been discussed, will the planned integration include chromecast support so that i can cast to a Sonos from my phone or from a google home? I would rather rely on the superior microphone in a google mini (and placement can be better), and just have it cast to a Sonos.


If this works like Alexa integration does, which I think is highly likely, then you will be able to make a music request to a google speaker and specify that you want it played on a Sonos speaker. For example "Hey google, play the gorillaz on family room", where family room is the name given to your sonos speaker(s) in the Sonos app. When you do this, you aren't really casting or streaming through your google home. The command goes to the google cloud, then to the sonos cloud, then passed to the sonos speaker which will then stream the music directly. It actually works the same way when you give voice commands to the Beam or Sonos One directly.

Chromecast may eventually become a feature Sonos supports, but I imagine it would be separate from the Google voice integration. Because Apple has airplay 2, and Amazon now has Alexa-cast, the casting market seems to be heating up and I wouldn't be too surprised to see chromecast come to Sonos as a side effect.

As far as speaker placement, I used to think that that I wouldn't want the mic and a music speaker placed in the same location as well. However, the Beam and Sonos One have changed my opinion on that. I can't speaked to whether the mics are better between Sonos and Google.


Thanks for the info. The reason i would like it to work like cast rather than just instructing to play on my (yet to be owned) Sonos, is with google i can ask it to "play music from x on y" where y can be a single speaker or a group of cast enabled speakers. These may be chromcasts, homes, home minis or any cast enabled speaker (hopefully Sonos). See screenshot of my set up in GH now....

I just bought the Player 5 because i read that this thread that there was going to be Google assistant for it. I to hope Sonos provides support for it soon. Cheers player 5 does not even has a micro, how should that be possible?
If I have Sonos Amps (for in-ceiling speakers) and Google Home Minis / Google Nest Homes as inputs, will my Google Assistant query responses go to my in-ceiling speakers or to the Minis/Homes?

Responses will go to the Minis/Homes, music will play via the Sonos Amps.
When oh When is this google assistant integration going to be upon us? I've got 2 One's and can't wait.........

In 2018.


i've got three - how does that work, do wait longer in the same time? 😃
Userlevel 7
Badge +17
I just bought the Player 5 because i read that this thread that there was going to be Google assistant for it. I to hope Sonos provides support for it soon. Cheers player 5 does not even has a micro, how should that be possible?
You would need a device with a microphone on, either sonos or hopefully a google mini or home.
[quote=chicks]
Google has nothing comparable,


How am I video calling from Google Duo then?
Can't wait for November then. If we're sitting in the room with the play one now, it goes off with a false recognition all the freaking time. So maybe alexa is easier to say, but far less unique. And i agree with the earlier poster that Alexa is a useless cow. She never knows what i want, but if i holler over to the Google mini in the next room over, always success.
Not sure what the attraction is. I have two Google speakers, which I rarely use. Prefer Alexa. I suppose Alexa is just so much more natural and nicer to say than "OK, Google!", or "Hey Siri!". When Alexa can't answer something (getting rarer all the time) is about the only time I resort to asking Google. Siri is hopelessly dumb.

I have been using a One with Alexa since they were released and would have to disagree with you on the natural flow of Alexa. When you request she complete an action for you such as turn on a smart light all you get for confirmation of the action is "Ok". Google assistant say "Ok turning on the...". So if you have smart lights in the dinning room and the living room you know the correct command was heard and completed. Also the range of questions you can ask Google is much higher. Try asking your Alexa what wine goes best with an meal for instance. it knows nothing without you going through the painstaking process of searching though Alexa skills, finding one that is any good, and then adding the skill to your account. Google just knows what you want and speaks ot of has it show up on the screen of your paired device.

I have been using a One with Alexa since they were released and would have to disagree with you on the natural flow of Alexa. When you request she complete an action for you such as turn on a smart light all you get for confirmation of the action is "Ok". Google assistant say "Ok turning on the...". So if you have smart lights in the dinning room and the living room you know the correct command was heard and completed. Also the range of questions you can ask Google is much higher. Try asking your Alexa what wine goes best with an meal for instance. it knows nothing without you going through the painstaking process of searching though Alexa skills, finding one that is any good, and then adding the skill to your account. Google just knows what you want and speaks ot of has it show up on the screen of your paired device.


I think Chicks was referring to wake work more than the conversational skills and clarity differences. I agree with that point. I also adopted Alexa first and got used to it way before trying out a Google mini. When Sonos gets Google integration, I'll probably give it another test, but not motivated to do so right now.

I'd also say that I don't really use the voice assistant for much more than the basics, and rarely end up with questions beyond what Alexa can handle. That is partially because I don't think to ask and partially because I'm a pretty basic guy.
Userlevel 5
Badge +5
When you request she complete an action for you such as turn on a smart light all you get for confirmation of the action is "Ok". Google assistant say "Ok turning on the...". So if you have smart lights in the dinning room and the living room you know the correct command was heard and completed.

I disagree. If I ask for lights on, then the confirmation it worked is that the lights come on! Once that happens, I want to return to my music or issue more instructions, not wait around while everything I said gets read back to me.

One question, and sorry if its been discussed, will the planned integration include chromecast support so that i can cast to a Sonos from my phone or from a google home? I would rather rely on the superior microphone in a google mini (and placement can be better), and just have it cast to a Sonos.


If this works like Alexa integration does, which I think is highly likely, then you will be able to make a music request to a google speaker and specify that you want it played on a Sonos speaker. For example "Hey google, play the gorillaz on family room", where family room is the name given to your sonos speaker(s) in the Sonos app. When you do this, you aren't really casting or streaming through your google home. The command goes to the google cloud, then to the sonos cloud, then passed to the sonos speaker which will then stream the music directly. It actually works the same way when you give voice commands to the Beam or Sonos One directly.

Chromecast may eventually become a feature Sonos supports, but I imagine it would be separate from the Google voice integration. Because Apple has airplay 2, and Amazon now has Alexa-cast, the casting market seems to be heating up and I wouldn't be too surprised to see chromecast come to Sonos as a side effect.

As far as speaker placement, I used to think that that I wouldn't want the mic and a music speaker placed in the same location as well. However, the Beam and Sonos One have changed my opinion on that. I can't speaked to whether the mics are better between Sonos and Google.


Thanks for the info. The reason i would like it to work like cast rather than just instructing to play on my (yet to be owned) Sonos, is with google i can ask it to "play music from x on y" where y can be a single speaker or a group of cast enabled speakers. These may be chromcasts, homes, home minis or any cast enabled speaker (hopefully Sonos). See screenshot of my set up in GH now....



You can already do this. I've had it set up like this for about 8 or 9 months now. I use Google Home minis, Chromecast Audios, and Sonos Connects. I tell the Google Assistant what I want it to play and where (including grouped rooms), and it plays. Not sure about the other Sonos products, but the connect has a line-in and auto detection - so when it detects a signal from the Chromecast Audio, it automatically switches to the line-in input and at a preset volume.

One question, and sorry if its been discussed, will the planned integration include chromecast support so that i can cast to a Sonos from my phone or from a google home? I would rather rely on the superior microphone in a google mini (and placement can be better), and just have it cast to a Sonos.


If this works like Alexa integration does, which I think is highly likely, then you will be able to make a music request to a google speaker and specify that you want it played on a Sonos speaker. For example "Hey google, play the gorillaz on family room", where family room is the name given to your sonos speaker(s) in the Sonos app. When you do this, you aren't really casting or streaming through your google home. The command goes to the google cloud, then to the sonos cloud, then passed to the sonos speaker which will then stream the music directly. It actually works the same way when you give voice commands to the Beam or Sonos One directly.

Chromecast may eventually become a feature Sonos supports, but I imagine it would be separate from the Google voice integration. Because Apple has airplay 2, and Amazon now has Alexa-cast, the casting market seems to be heating up and I wouldn't be too surprised to see chromecast come to Sonos as a side effect.

As far as speaker placement, I used to think that that I wouldn't want the mic and a music speaker placed in the same location as well. However, the Beam and Sonos One have changed my opinion on that. I can't speaked to whether the mics are better between Sonos and Google.


Thanks for the info. The reason i would like it to work like cast rather than just instructing to play on my (yet to be owned) Sonos, is with google i can ask it to "play music from x on y" where y can be a single speaker or a group of cast enabled speakers. These may be chromcasts, homes, home minis or any cast enabled speaker (hopefully Sonos). See screenshot of my set up in GH now....



You can already do this. I've had it set up like this for about 8 or 9 months now. I use Google Home minis, Chromecast Audios, and Sonos Connects. I tell the Google Assistant what I want it to play and where (including grouped rooms), and it plays. Not sure about the other Sonos products, but the connect has a line-in and auto detection - so when it detects a signal from the Chromecast Audio, it automatically switches to the line-in input and at a preset volume.


Yes i know you can with a chromecast audio. You can't with Sonos on its own. My question was, will the google integration include using a Sonos as a cast enabled speaker (not just as a smart self contained speaker). That way i can ask any of my Google homes to play on any sonos speaker (from anywhere in the world).
Userlevel 7
Badge +26
Hi everyone, I posted an update to the status of Google Assistant coming to Sonos here which also links to our Blog. We'll make sure to keep you updated with any news we have to share. Thanks for your patience, and we are as excited to bring you Google Assistant as you are to get it. We're hard at work on building the integration and look forward to getting it in your hands as soon as it's ready.
Hey, picking this up as it just announced it is out. Has anyone got it working yet? If so, has anyone gotten it working with play 1s? Most articles say only for Beam and Sonos One but there are a couple that say it will work for all as long as you have a google home device (mini, home, etc).

Excited but hopefully not disappointed if no Play 1 support.
Still not available in either app store, as of 9:30 AM Pacific. Odd.
I would also like to return the 2 units I bought because of no Google Assistant. How is that handled?