Background Info
- Sonos App
- Version 15.9
- Sonos OS S2
- Build 75146030
- Sonos System
- Beam Gen 2 ver159 build 75146030
- Sub mini ver 15.9 build 7516030
- Samsung TV QE75QN85BATXXU
- Sonos Beam 2 connects with Samsung TV with eARC
Problem
- After TV is off & on, the TV will lost the connection of Sonos Beam and output the audio with internal speaker
Workaround
- Power off the Sonos and Power on the Sonos. The TV will re-connect to the Beam.
Tried to reset the Sonos Beam or Power off sonos beam&TV + Disconnect sonos beam + Power on sonos beam&TV + connect sonos beam. But the problem still exists.
Please kindly advise how to resolve the issue