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Beam: Keeps switching back to ARC from Bluetooth - how to stop?



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I found an even better free solution.

I have the C2. There’s a remote with a mic. You can press the mic and say ‘Simplink off’, or enable voice recognition without touching anything.

 

If there’s no mic on your remote just turn off Simplink. 

Nope. The ERC is automatically re-enabled by Sonos and only when Sonos arc  device is used in that port

Hi. I have a LG 65QNED90 and when I turn off “Simplink”, about 2 seconds later the TV automatically turn ON Simplink again. I have Sonos Arc conected to TV (eARC port).

You would be best to discuss this matter with the manufacturers customer support desk - maybe give them a call. I have their C9 TV and that switches off Simplink with no issue and it stays switched off allowing the audio output to be changed. It might be the case that the TV firmware needs an update, but perhaps see what LG say about the matter.

I found an even better free solution.

I have the C2. There’s a remote with a mic. You can press the mic and say ‘Simplink off’, or enable voice recognition without touching anything.

 

If there’s no mic on your remote just turn off Simplink. 


Hi. I have a LG 65QNED90 and when I turn off “Simplink”, about 2 seconds later the TV automatically turn ON Simplink again. I have Sonos Arc conected to TV (eARC port).

If AnyNet/CEC is disabled, then ARC is also disabled (so Sonos can’t be used as an audio output via HDMI).

Correct…You should not (hopefully) need CEC enabled if you’re switching the audio-output to anything other than the connected soundbar. Just switch AnyNet+ back on later to use the Arc.

If AnyNet/CEC is disabled, then ARC is also disabled (so Sonos can’t be used as an audio output via HDMI).

I have the same problem with a Samsung TV. It doesn’t matter what other sound output I select, it switches back to Sonos Beam immediately after.

Maybe see if switching off AnyNet+ first in the TV settings …and then switching sound-output will work for you.

I have the same problem with a Samsung TV. It doesn’t matter what other sound output I select, it switches back to Sonos Beam immediately after.

Here is some information on CEC, which includes many of the random names various companies use for it.

Note that “Simplink” is LG’s private name for industry standard CEC (Consumer Electronics Control). Some TV’s will disable advanced sound modes when CEC is disabled. This behavior varies from model to model. Using a CEC blocker in the HDMI connection prevents the miscommunication while satisfying the TV that CEC is enabled. As far as the TV is concerned, its CEC commands are ignored and it never receives any CEC commands.

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hi, yes that works using command on tv remote.

many thanks

I found an even better free solution.

I have the C2. There’s a remote with a mic. You can press the mic and say ‘Simplink off’, or enable voice recognition without touching anything.

 

If there’s no mic on your remote just turn off Simplink. 

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cec blocker available uk amazon 

anyone had any luck using this on e-arc hdmi on their tv ?

 

Moderator edit: link removed at request of author

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Realise this thread is a bit old but came across it when I was searching for an answer to the same issue I am having and can confirm that the brand new Sonos Arc also has the exact same problem. Using Sonos Arc with LG C9 connected via eARC with CEC enabled and am now not able to use any other audio outputs. After selecting any of them, it jumps back to ARC after a couple of seconds.
Hope its a bug that gets resolved as currently the implementation of CEC on this flagship Sonos soundbar is quite disappointing.

hi, just bought  BT headphones the BT switching to sonos arc HDMI e-arc still happens on my lgc559pla TV.

Etherial has a fixer that can simulate yanking the HDMI connection.

I looked up that product and it’s around $300! 

 

By the way the Kasa smart plug solution worked! Tried it out just now before bed. 

The Kasa smart plugs set is currently $26 for four of them on Amazon. I have several reserved for situations just like this. They’re also very convenient to have around in case you want to turn anything into a ‘smart’ item that turns on and off on a schedule or just from where you’re sitting/laying down.

This is not the automatic solution that you may have been looking for, but all you have to do is take out your phone and shut off the sonos with one button as soon as the Kasa app opens. 

Just a quick note you have to first turn off the Sonos speaker before you connect your bluetooth headphones. I had to delete the headphones from the TV for the first time for some reason, but after that it worked just fine. 

Etherial has a fixer that can simulate yanking the HDMI connection.

I’m going to try something that may be easier than physically unplugging.

 

Kasa sells smart plugs that do not require a separate hub, only Wi-Fi. I have a bunch of them around for lights, my coffee maker, and fans. There’s an app that lets you have a timer or schedule and allows you to turn it on an off from your phone. I’m going to plug the speaker into the smart plug so that I can simply turn on and off the speakers from the couch when I want to use my AirPods or my XBOX headset so I won’t wake up the baby when I watch TV or game.

Rather than physically unplugging the HDMI this is an option. I don’t see either Sonos or LG fixing this because honestly no one gives a f. It’s been years from browsing other posts in this and other forums. Will let you guys know how this works tonight!

 

 

What does the Securities Exchange Commission have to do with this?

Hi. I have an LG C8 OLED TV and a Beam, connected Via HDMI Arc. I also have some Sony Bluetooth headphones. Whenever I try and play the TV audio via Bluetooth after 2 seconds it switches back to Arc. Is there anyway to prevent this? I have to pull the HDMI lead out of the Beam, but can it be disabled via the app or some other way? Thanks.

This is a workaround not a solution 

It’s not a ‘bug’ per se, it’s the way CEC was written. Neither LG nor Sonos own CEC, they just use the specification as an implementation point. But since the CEC control (computer) is in the TV set, and the Sonos is merely a client to that, I’d start the discussion with LG. 

Then tell me why people don’t have the same issue with other sound systems..

its the way sonos is uses SEC so it IS their bug

 

FFS sonos just hire some descent developers or let ChatGPT check your code. These are bugs a startup company has not a company with years of experience.

if you want to run with the big guys, deliver quality on all parts. B&W are doing a way better job. With them you get and good software and a way better sound experience. Yes you pay the price. But if this isn’t getting fixed in a few months I will replace all of Sonos  crap with descent products

Has anybody tried an HDMI CEC-blocker in line with the EARC lead to the Sonos Arc? In theory it should stop the Arc switching the tv.

I tried one off Amazon (Lindy) for around £9 and has solved the problem. No longer auto switches back to the Arc automatically.

Has anybody tried an HDMI CEC-blocker in line with the EARC lead to the Sonos Arc? In theory it should stop the Arc switching the tv.

I am getting the same problem with a new LG OLED TV OLED77C2PSC.AAU and SONOS (Soundbar Beam [Gen 2]).

If I turn OFF HDMI-CEC on the TV, The Sonos soundbar turns HDMI-CEC back ON within a few seconds.

I was able to fix this problem by setting [eARC Support]=Off before setting [SIMPLINK (HDMI-CEC)]=Off

For Headphones
1. [...]->[Sound]->[Advanced Settings]->[eARC Support](at bottom)=Off
2. [...]->[General]->[Devices]->[HDMI Settings]->[SIMPLINK (HDMI-CEC)]="Off" (Will goto TV speaker)
3. Mute TV speaker
4. [...]->[General]->[Sound]->[Sound Out]->[Use Wired Speaker]="Optical Out Device"


For Soundbar
1. [...]->[Sound]->[Advanced Settings]->[eARC Support](at bottom)=Off
2. [...]->[General]->[Sound]->[Sound Out]->[Use Wired Speaker]="HDMI(ARC) Device"

Still far too complicated, compared to simply replacing the SONOS Soundbar with another vendors sound bar.

I am getting the same problem with a new LG OLED TV OLED77C2PSC.AAU and SONOS (Soundbar Beam [Gen 2]).

If I turn OFF HDMI-CEC on the TV, The Sonos soundbar turns HDMI-CEC back ON within a few seconds.
So it is is impossible to switch to the Optical Output for headphones, …
(Other than disconnecting the HDMI ARC cable physically)

There is no setting on the SONOS app to disable Sonos automatically tuning HDMI-CEC ON.

Very annoying, Given this problem has NOT been resolved in the past 2-3 years, I will be returning my SONOS Soundbar and giving bad reviews wherever possible.

There appear to be NO response from SONOS support on this forum.

I found a solution for most streaming services at least :)

Won’t work for live TV though.

Buy a Roku, I have a Roku Ultra which is great when using the arc. All of the Rokus have the streaming services: Netflix, Disney, Apple TV etc.

Link your headphones to the Roku. When you want to use them switch them on,  and select. All done! Sonos  out of the frame

It’s not a ‘bug’ per se, it’s the way CEC was written. Neither LG nor Sonos own CEC, they just use the specification as an implementation point. But since the CEC control (computer) is in the TV set, and the Sonos is merely a client to that, I’d start the discussion with LG. 

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