• Community
  • Get help and assistance with your Sonos system

Get help and assistance with your Sonos system

Having trouble with your Sonos system in any way? Ask your questions here, and receive answers from other Sonos owners. The more detail you can provide, the better.

19095 Topics

T
thebobbydigitalAvid Contributor I
posted in Advanced setups

7 Sonos clients, 5 hard-wired. Should I disable SonosNet in favor of WiFi?

I have 7 sonos clients in our house with an Eero WiFi system. I have good WiFi coverage everywhere. 5 of the clients are hard-wired via Ethernet, with 2 remaining ones needing to connect wirelessly. My understanding is that because I have at least one sonos client plugged into Ethernet, I have a BOOST setup, with the hardwired clients created a SonosNET network in parallel to my existing main WiFi network. I feel like SonosNet is unnecessary and to just eliminate wireless interference, I’m thinking of disabling it. However, I have some questions. If I switch my setup to regular WiFi instead of SonosNet, will my existing 5 hardwired clients still use the hard wire, and only the 2 remaining units connecting to WiFi? Anything I’m missing?

5
jgatie
6 years ago
J
jishiHeadliner I
posted in Advanced setups

Fully managed C# library

Hi, I have been working on a simplified UPnP library which is aimed at Sonos that I want to make available to others. You can find the source-code here: [url]https://github.com/jishi/Jishi.Intel.SonosUPnP[/url] This is based upon Intels UPnP framework, which is opposed to the COM object that other attempts that I have found, based completely on managed code (no unmanaged code). This makes a huge difference if you are building anything multithreaded (WinForms, WPF etc). I will try to put up some example code for people to look at. Right now some of the features are pretty hacky since I'm still learning best practices, but hopefully it simplifies it a bit for someone. This is built for .NET 4 Client Profile. The requirements is only .NET 4, previous versions doesn't need to exist. Basic usage is this: [CODE] // Create the main object var discovery = new SonosDiscovery(); // Attach an event handler for topologychanged, this will be triggered as soon as it has

28
J
6 years ago
J
Jonathon HuberContributor I
posted in Advanced setups

Yonomi and Amazon Alexa

If you have an Amazon Echo you can now control your Sonos device. Download the Yonomi app, connect to Sonos. Open up the Alexa app, connect yonomi in the smart home skills. Hit find devices and Sonos shows up. I added my Sonos individually in the groups section for easier voice control to recognize the device. With yonomi you can add routines to automate things with Sonos. Finally Home automation!

11
A
6 years ago
S
skimottaretContributor I
asked in Advanced setups

Guest access for only one Sonos device

I would like to allow guests to use a play 1 in a guest room but not control any of the other sonos devices in my house. I have a separate guest wifi network with password via an Apple Airport. Do I need to hard wire the Play 1 via ethernet to the Airport? I do not want this device on the sonos network, how do I set it up?

4
S
6 years ago
R
robokittyAvid Contributor I
asked in Advanced setups

5 sonos devices on a Ubiquity Unifi network. Matrix looks terrible.

Just brought up a network at home, and the matrix now looks terrible. Details below. Something is clearly wrong. You can see in the attached matrix that there is no root device, and a lot of STP is blocked. Wired devices are turning up orange. This Sonos system has “evolved” over 5 years and several routers, bridge swapped for boost, etc. I feel like it maybe needs a factory reset. There are a few settings in there I care about, but could live without (a couple of playlists, DSP tuning of the speakers). Here are the full details: I'm using Sonos Net for the wireless. Here's the network topology: Unifi USG router -> Unifi switch 8 (root switch). root switch -> Sonos Boost. root switch -> Playbase "Living Room" root switch -> Unifi switch 8 (secondary switch). secondary switch -> Sonos Connect (Office). Sonos Play5 II, wireless, near boost (“Birthday”) Sonos Play5 I, wireless, near connect (“Smoky”) The Unifi switches are set up the recommended way for Sonos. Spa

25
buzz
6 years ago
U
uvmgradContributor I
asked in Advanced setups

ZP100 Cannot Connect to Exisiting System

I have an existing system with 5 various Sonos products and recently acquired an old ZP100 from storage that has not been connected for at least 5-6 years. When I plug the ZP100 the light flashes white for 15-20 seconds then remains solid white. I then attempt to add a new device and the ZP100 is not detected. I have tried connect wirelessly, directly to my router, and plugging into my Play1, and PLay5. I have tried a factory reset as well and have had zero luck. Is there a way to connect via wire to a PC and ping the device to ensure it's getting an IP address or force a software update? I have tried googling for a few hours with no luck. Any assistance would be greatly appreciated. Thank you,

10
Prit P
6 years ago
S
Stephane22Contributor III
posted in Advanced setups

MULTIROOM installation

Some questions for a multiroom installation: If I buy 8 SONOS CONNECT (connected to 8 different amp/speaker pairs, but on the same WiFi network): 1- Can I control these 8 different CONNECT through the same app? 2- Can I push the same streaming audio channel onto the 8 CONNECT? If yes, will they be in perfect audio sync or the “original” source will output few milliseconds before? 3- Can I feed a line-input on one of the CONNECT and share it across the remaining 7? If yes, will they be in perfect audio sync or the “connected one” will output few milliseconds before? Any answer is appreciated, Thanks.

5
J
6 years ago
D
DaveBlackwellContributor I
posted in Advanced setups

Whole House Audio: Connect4 & Sonos

I recently bought a home that has a Connect4 System installed for whole house audio. It has an 8x8 matrix amp with audio sources being: my local NAS MP3 Library, Internet Radio, Pandora, Spotify, and Sonos Connect. There are currently 8 zones in my home that have in-ceiling speakers that are wired back to my A/V closet with the Control4 matrix amp. I have outfitted my home with SmartThings (rather than Control4) for home automation (because I prefer open systems rather than closed systems.) The net effect now is that I have 2 systems: Connect4 for audio, and SmartThings for home automation. I believe Sonos integrates into Sono, and Control4 does not. That being the case, I am wondering if it would be possible (or feasible) to replicate the "whole house audio" system that I am currently enjoying with my Control4 system, into a Sonos solution. I don't know enough about Sonos, if it is able to do multiple sources and multiple zones and matrix switching. Thanks for any word

5
melvimbe
6 years ago
C
CoogieContributor I
posted in Advanced setups

Play what's on Sonos on my AVR, and what's on my AVR on Sonos

As the title says, I want to send what's on Sonos to my AVR (presumably using a signal from a suitable Sonos device), and what's on my AVR on Sonos (presumably SENDING a signal to a Sonos device). My Sonos nbetwork connection is a Briudge (that is, none of my Sonos speakers, two 3s, one 1 and one 5, are hardwired). The Play:5 with its line-in is too far from my AVR to be usable, but is there a "wireless bridging option?" Alternatively, if I can get over the ludicrous price, will the input and output of a Connect do the job? If I have a Connect plugged into my local network, do I need the Bridge any longer, or do I not even plug the Connect in?

5
buzz
6 years ago
P
PigPalaceContributor I
posted in Advanced setups

Can I bypass in wall volume control?

I just bought a house with an existing ceiling speaker system that has in wall volume controls. The previous owner upgraded everything to Sonos controls in the server room. My questions is cant I somehow bypass the wall controls. I dont like having speaker controls on the walls. We use our phones or ipad to control everything. Thanks.

4
buzz
6 years ago
P
paulatzarrContributor I
asked in Advanced setups

One house, one WiFi network - can you have 2 seperate Sonos networks running?

I have a very large house with in-laws living in a separate annexe. We have one WiFi network covering the whole house and annexe. I have a reliable Sonos networking running in the main house with all my devices connected. I tried setting up a separate Sonos networking using a bridge in the annexe side which has 2 x Play:5 in there. It works for a while, but the next day when you try to connect to the annexe system again it can't find it and instead fines my system in the main house. Can you run 2 separate Sonos networks in one house so that in my side I can only see and use my devices and in the other side you can only see those? Thanks for your help!

7
J
6 years ago
J
jmcnally72Contributor I
asked in Advanced setups

Problems connecting to Sonos - just installed FiOS Network Extenders

I have the G1100 Verizon FiOS Gateway router as my main router and just add two Extenders that clone my wireless through coax one in my basement and one on the top floor (the main router is on the main). I'm having trouble with some devices not connecting at times saying there's no Sonos on my Network. I have one ssid for both the 2.4 and 5ghz channels and the router and extenders are all using discreet wireless channels for the 2.4. other devices like my laptop works fine but it seems like the phone apps on both iOS and Android are having issues. Anyone come across rhis?

3
J
6 years ago
T
TerryJ-BContributor I
asked in Advanced setups

Replacing a pair of speakers wired to a Sony Av Receiver with a pair of Play5s using Line-in

I have for some years taken the signal from a Connect and fed it through a Sony STR-DN1050 AV Receiver to my home theatre 7.1 speaker setup. I am considering replacing the front left and front right speakers with a pair of Play5s using Line-in from the AV receiver for TV/Bluray sound. The Connect would be removed and the Sonos speakers provide a stereo pair in the normal way for my music library and streaming services. Does this make sense?

5
T
6 years ago
A
ashrContributor I
asked in Advanced setups

Plex on unRaid Server

I have Plex on my unRaid Server and I'm looking to setup a system which can handle multi-room music streaming from the same library. What appliances do I need for this? I'd like to use Sonos Play Speakers, but if there are alternatives which are better please let me know. Will a Sonos CR100 (I don't like the 200) be able to control the Play speakers individually? Will I need a BOOST/BRIDGE? Has anyone used these with Plex? Any advise appreciated

6
J
6 years ago
B
Bermy StyleContributor I
asked in Advanced setups

Scheduling Sonos daily

Is there a way to schedule Sonos to turn on at a specified time each morning and turn off at a specified time each evening. I manage a small B&B and we try to have music playing around our pool area from 9am - 9pm Sonos allows me to set an alarm to turn the system on at a specified time, but does not allow me to set a time for the system to turn off. If this is not something that Sonos is capable of, please make it a priority to add to the platform. It would certainly create a valuable enhancement. Any help would be appreciated. Kind regards, John

3
melvimbe
6 years ago
D
davidg191Contributor I
asked in Advanced setups

Connect: Amp + Line Out

Good morning, I have one of the older sonos connect amps that have a line out. Is there any way to use the connect amp's speaker outs to act as a room (which I already have) but to also use the line outs and configure them as another room?

2
Lucid AV
6 years ago
J
jsully586Listener
asked in Advanced setups

Wedding setup help

I have my wedding this weekend and am having trouble creating a solution for if/when the Wifi connection is not strong enough or complete goes out. the wedding is outside and while I do have a Bridge, I don;t want to rely on that and need to figure out a solution to play completely without internet connection. I've seen people mention setting everything up on your home network with an additional router and then once that has been done, to unplug that router form your home connection and then into one of the Play:1's and that the router creates a local connection for things to work on. that is not working for me. Please help, thanks!

3
J
6 years ago
U
User161887Contributor I
asked in Components and Architectural

Our sonos playbar all of a sudden stopped playing the TV sound. Still can played over but not TV sound nor DVD nor Apple TV. Please help.

90
Ryan S
6 years ago
B
bdj7Contributor I
asked in Advanced setups

Integrating Sonos Into New Home with Existing Speakers

I just purchased a house that has 5.1 surround speakers in the living room ceiling, plus two outdoor speakers on the deck. I'm a longtime Sonos user, and would like to optimize the setup. It is important to me (i) to be able to stream sonos through the living room ceiling speakers and (ii) to be able to listen to music outside while someone is watching TV inside. Is the best option the following: 1. Purchase 5.1 AV receiver and attach to it (i) HDTV, (ii) cable box, (iii) the 5.1 speakers, and (iv) a Sonos connect. 2. Purchase a Connect:Amp and attach to it the two outside speakers. 3. Add addition Sonos Play 1s, 3s, and 5s throughout the house as needed to create additional zones. Does this sound right? Is there a better way that I am not thinking of? Many thanks.

6
J
6 years ago
J
JoannadeTiddlesTrending Lyricist I
asked in Advanced setups

Help needed with connection address for external hard drive

Dear Sonos Hive Mind. My extensive music library is on an external Lacie hard drive which is attached to my Apple Time Capsule. This used to mean that I could access this library from any of my devices on my home network. However, I cannot work out how to get Sonos system to access this library. Please can someone help me work out what the file location address is that I need to put into Sonos? The info for my music library folder shows: afp://JKT's AirPort Time Capsule._afpovertcp._tcp.local/LaCie/iTunes but this address isn't acceptable to Sonos.

17
J
6 years ago
J
jlockwoodContributor I
posted in Advanced setups

AirPlay support - time to do it properly

Sonos have had a form of AirPlay support for quite some time but frankly it has always been a disappointing kludge even if it got the job done. For those unaware the current and [i]only[/i] solution involves buying an Apple AirPort Express WiFi basestation, you then connect the audio output from the AirPort Express to the audio input on a Sonos device. You would then AirPlay stream to the AirPort Express and it outputs to the Sonos. This of course means spending more money for an AirPort Express or even several but also adds an extra device in the link with the possibility of additional overhead and small audio quality loss. In reality it was 'good enough'. Unfortunately Apple have just discontinued both the AirPort Express and the AirPort Extreme. (The Extreme could not do this as it does not have an audio output.) No other device has ever offered this functionality. This means that going forwards it will effectively be impossible to use AirPlay audio streaming with Sonos. (I ca

53
T
6 years ago
D
dallas75229Contributor I
asked in Advanced setups

How to add multi Sonos Ones in one room setting

I have multi sonos speakers. I am trying to place (4) four sonos ones in one room setting. I can only get the system to pair two speakers together. I have factory reset all four and tried to add them back. After the first pair is set up I don't have a option to add more speakers to the same room setting.

1
jgatie
6 years ago
Matt W
Matt WSonos Employee
posted in Advanced setups

Hook your Sonos system to IFTTT and control it with the cloud

For those unfamiliar, [URL="https://ifttt.com"]If This Then That (IFTTT)[/URL] is a service that lets you hook two internet services together, with the first acting as a trigger and the second as a destination. For instance, you can say IF a new Instagram photo is posted in a certain area, THEN save it to my dropbox folder. I've written an app that (with some work) hooks a Sonos system to IFTTT. So you can do things like IF someone tweets with a hashtag, THEN speak the tweet through my Sonos, or IF I arrive home, THEN play a specific Sonos Favorite. It's pretty cool to ponder the neat things you can do with the scores of channels that IFTTT offers. Check it out, and let me know if you have any questions. And certainly let me know how you end up using it. [URL="http://mattwel.ch/if-this-then-sonos/"]If This Then Sonos[/URL]

22
J
6 years ago
J
jschnuteContributor I
posted in Advanced setups

Multi-Function Disappointment

I started with 2 Play 5s paired in my living room in stereo, sounding amazing for music. Even added Google Chromecast Audio to an input and can control music by voice through my Google Home. Wow, great! Awesome system. Now let's beef up my tv sound... Just purchased a Playbar and Sub and set the Play 5s as rear surrounds. TV sounds incredible now! "Ok Google, play Aerosmith in living room." Nothing Go to Sonos app, find Aerosmith in Amazon. Sound is blah, to put it mildly with tbe Playbar now dominating the sound output. It seems the Play 5s are now completely dummied down with miniscule sound output, and their inputs are disabled. Even the Sub is barely noticable. I can't be the only person who would expect awesome sound for both music, and tv in the same darn room?! Tech support basically said, "I completely understand what your goal is, but it can't be done. Buy some Play 1s for surrounds, sit them on top of your 5s and set up a different zone for music." Gues

9
T
6 years ago
F
fierafAvid Contributor I
asked in Advanced setups

Help for Wi-Fi network and boost network configuration

Hi I configured my playbar and 2 play1 systems but i don't know if they are connect in my Wi-Fi home network or are connect in private sonos net (boost). In the app i don't have configured Wi-Fi network. I've connected playbar whit router by cable and after I add play1 for sorround In the sonos app., playbar and play1 have my local network IP address. It's correct for a boost config.? Thanks

6
F
6 years ago
Terms & ConditionsCookie settings