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Get help and assistance with your Sonos system

Having trouble with your Sonos system in any way? Ask your questions here, and receive answers from other Sonos owners. The more detail you can provide, the better.

18987 Topics

C
CoogieContributor I
posted in Advanced setups

Play what's on Sonos on my AVR, and what's on my AVR on Sonos

As the title says, I want to send what's on Sonos to my AVR (presumably using a signal from a suitable Sonos device), and what's on my AVR on Sonos (presumably SENDING a signal to a Sonos device). My Sonos nbetwork connection is a Briudge (that is, none of my Sonos speakers, two 3s, one 1 and one 5, are hardwired). The Play:5 with its line-in is too far from my AVR to be usable, but is there a "wireless bridging option?" Alternatively, if I can get over the ludicrous price, will the input and output of a Connect do the job? If I have a Connect plugged into my local network, do I need the Bridge any longer, or do I not even plug the Connect in?

5
buzz
6 years ago
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PigPalaceContributor I
posted in Advanced setups

Can I bypass in wall volume control?

I just bought a house with an existing ceiling speaker system that has in wall volume controls. The previous owner upgraded everything to Sonos controls in the server room. My questions is cant I somehow bypass the wall controls. I dont like having speaker controls on the walls. We use our phones or ipad to control everything. Thanks.

4
buzz
6 years ago
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paulatzarrContributor I
asked in Advanced setups

One house, one WiFi network - can you have 2 seperate Sonos networks running?

I have a very large house with in-laws living in a separate annexe. We have one WiFi network covering the whole house and annexe. I have a reliable Sonos networking running in the main house with all my devices connected. I tried setting up a separate Sonos networking using a bridge in the annexe side which has 2 x Play:5 in there. It works for a while, but the next day when you try to connect to the annexe system again it can't find it and instead fines my system in the main house. Can you run 2 separate Sonos networks in one house so that in my side I can only see and use my devices and in the other side you can only see those? Thanks for your help!

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J
6 years ago
J
jmcnally72Contributor I
asked in Advanced setups

Problems connecting to Sonos - just installed FiOS Network Extenders

I have the G1100 Verizon FiOS Gateway router as my main router and just add two Extenders that clone my wireless through coax one in my basement and one on the top floor (the main router is on the main). I'm having trouble with some devices not connecting at times saying there's no Sonos on my Network. I have one ssid for both the 2.4 and 5ghz channels and the router and extenders are all using discreet wireless channels for the 2.4. other devices like my laptop works fine but it seems like the phone apps on both iOS and Android are having issues. Anyone come across rhis?

3
J
6 years ago
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TerryJ-BContributor I
asked in Advanced setups

Replacing a pair of speakers wired to a Sony Av Receiver with a pair of Play5s using Line-in

I have for some years taken the signal from a Connect and fed it through a Sony STR-DN1050 AV Receiver to my home theatre 7.1 speaker setup. I am considering replacing the front left and front right speakers with a pair of Play5s using Line-in from the AV receiver for TV/Bluray sound. The Connect would be removed and the Sonos speakers provide a stereo pair in the normal way for my music library and streaming services. Does this make sense?

5
T
6 years ago
A
ashrContributor I
asked in Advanced setups

Plex on unRaid Server

I have Plex on my unRaid Server and I'm looking to setup a system which can handle multi-room music streaming from the same library. What appliances do I need for this? I'd like to use Sonos Play Speakers, but if there are alternatives which are better please let me know. Will a Sonos CR100 (I don't like the 200) be able to control the Play speakers individually? Will I need a BOOST/BRIDGE? Has anyone used these with Plex? Any advise appreciated

6
J
6 years ago
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Bermy StyleContributor I
asked in Advanced setups

Scheduling Sonos daily

Is there a way to schedule Sonos to turn on at a specified time each morning and turn off at a specified time each evening. I manage a small B&B and we try to have music playing around our pool area from 9am - 9pm Sonos allows me to set an alarm to turn the system on at a specified time, but does not allow me to set a time for the system to turn off. If this is not something that Sonos is capable of, please make it a priority to add to the platform. It would certainly create a valuable enhancement. Any help would be appreciated. Kind regards, John

3
melvimbe
6 years ago
D
davidg191Contributor I
asked in Advanced setups

Connect: Amp + Line Out

Good morning, I have one of the older sonos connect amps that have a line out. Is there any way to use the connect amp's speaker outs to act as a room (which I already have) but to also use the line outs and configure them as another room?

2
Lucid AV
6 years ago
J
jsully586Listener
asked in Advanced setups

Wedding setup help

I have my wedding this weekend and am having trouble creating a solution for if/when the Wifi connection is not strong enough or complete goes out. the wedding is outside and while I do have a Bridge, I don;t want to rely on that and need to figure out a solution to play completely without internet connection. I've seen people mention setting everything up on your home network with an additional router and then once that has been done, to unplug that router form your home connection and then into one of the Play:1's and that the router creates a local connection for things to work on. that is not working for me. Please help, thanks!

3
J
6 years ago
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User161887Contributor I
asked in Components and Architectural

Our sonos playbar all of a sudden stopped playing the TV sound. Still can played over but not TV sound nor DVD nor Apple TV. Please help.

90
Ryan S
6 years ago
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bdj7Contributor I
asked in Advanced setups

Integrating Sonos Into New Home with Existing Speakers

I just purchased a house that has 5.1 surround speakers in the living room ceiling, plus two outdoor speakers on the deck. I'm a longtime Sonos user, and would like to optimize the setup. It is important to me (i) to be able to stream sonos through the living room ceiling speakers and (ii) to be able to listen to music outside while someone is watching TV inside. Is the best option the following: 1. Purchase 5.1 AV receiver and attach to it (i) HDTV, (ii) cable box, (iii) the 5.1 speakers, and (iv) a Sonos connect. 2. Purchase a Connect:Amp and attach to it the two outside speakers. 3. Add addition Sonos Play 1s, 3s, and 5s throughout the house as needed to create additional zones. Does this sound right? Is there a better way that I am not thinking of? Many thanks.

6
J
6 years ago
J
JoannadeTiddlesTrending Lyricist I
asked in Advanced setups

Help needed with connection address for external hard drive

Dear Sonos Hive Mind. My extensive music library is on an external Lacie hard drive which is attached to my Apple Time Capsule. This used to mean that I could access this library from any of my devices on my home network. However, I cannot work out how to get Sonos system to access this library. Please can someone help me work out what the file location address is that I need to put into Sonos? The info for my music library folder shows: afp://JKT's AirPort Time Capsule._afpovertcp._tcp.local/LaCie/iTunes but this address isn't acceptable to Sonos.

17
J
6 years ago
J
jlockwoodContributor I
posted in Advanced setups

AirPlay support - time to do it properly

Sonos have had a form of AirPlay support for quite some time but frankly it has always been a disappointing kludge even if it got the job done. For those unaware the current and [i]only[/i] solution involves buying an Apple AirPort Express WiFi basestation, you then connect the audio output from the AirPort Express to the audio input on a Sonos device. You would then AirPlay stream to the AirPort Express and it outputs to the Sonos. This of course means spending more money for an AirPort Express or even several but also adds an extra device in the link with the possibility of additional overhead and small audio quality loss. In reality it was 'good enough'. Unfortunately Apple have just discontinued both the AirPort Express and the AirPort Extreme. (The Extreme could not do this as it does not have an audio output.) No other device has ever offered this functionality. This means that going forwards it will effectively be impossible to use AirPlay audio streaming with Sonos. (I ca

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T
6 years ago
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dallas75229Contributor I
asked in Advanced setups

How to add multi Sonos Ones in one room setting

I have multi sonos speakers. I am trying to place (4) four sonos ones in one room setting. I can only get the system to pair two speakers together. I have factory reset all four and tried to add them back. After the first pair is set up I don't have a option to add more speakers to the same room setting.

1
jgatie
6 years ago
Matt W
Matt WSonos Employee
posted in Advanced setups

Hook your Sonos system to IFTTT and control it with the cloud

For those unfamiliar, [URL="https://ifttt.com"]If This Then That (IFTTT)[/URL] is a service that lets you hook two internet services together, with the first acting as a trigger and the second as a destination. For instance, you can say IF a new Instagram photo is posted in a certain area, THEN save it to my dropbox folder. I've written an app that (with some work) hooks a Sonos system to IFTTT. So you can do things like IF someone tweets with a hashtag, THEN speak the tweet through my Sonos, or IF I arrive home, THEN play a specific Sonos Favorite. It's pretty cool to ponder the neat things you can do with the scores of channels that IFTTT offers. Check it out, and let me know if you have any questions. And certainly let me know how you end up using it. [URL="http://mattwel.ch/if-this-then-sonos/"]If This Then Sonos[/URL]

22
J
6 years ago
J
jschnuteContributor I
posted in Advanced setups

Multi-Function Disappointment

I started with 2 Play 5s paired in my living room in stereo, sounding amazing for music. Even added Google Chromecast Audio to an input and can control music by voice through my Google Home. Wow, great! Awesome system. Now let's beef up my tv sound... Just purchased a Playbar and Sub and set the Play 5s as rear surrounds. TV sounds incredible now! "Ok Google, play Aerosmith in living room." Nothing Go to Sonos app, find Aerosmith in Amazon. Sound is blah, to put it mildly with tbe Playbar now dominating the sound output. It seems the Play 5s are now completely dummied down with miniscule sound output, and their inputs are disabled. Even the Sub is barely noticable. I can't be the only person who would expect awesome sound for both music, and tv in the same darn room?! Tech support basically said, "I completely understand what your goal is, but it can't be done. Buy some Play 1s for surrounds, sit them on top of your 5s and set up a different zone for music." Gues

9
T
6 years ago
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fierafAvid Contributor I
asked in Advanced setups

Help for Wi-Fi network and boost network configuration

Hi I configured my playbar and 2 play1 systems but i don't know if they are connect in my Wi-Fi home network or are connect in private sonos net (boost). In the app i don't have configured Wi-Fi network. I've connected playbar whit router by cable and after I add play1 for sorround In the sonos app., playbar and play1 have my local network IP address. It's correct for a boost config.? Thanks

6
F
6 years ago
J
Jeremy_3Avid Contributor I
asked in Advanced setups

SonosNet or WiFi

In my house i have 3 Airport Extremes AC. All hardwired together. Obviously my 3 major wireless channels are now used. I also have SonosNet setup and is working. My 3 Apple Routers can see each other but don't overlap to much. I live in a thickly settled area and can see about 10 other Wifi Networks from my house. I have 1 Playbar with a SuUB and 2 PLAY1 setup as 5.1, I have 5 other PLAY1s and 2 PLAY3s, 5 CONNECT:AMPs. I want to try and cut down on WiFi Interference which brings me to my question... What is better? Is SonosNet better in regards to speed, stability and reliability? If I make the move to switch Sonos to run off my WiFi will the speed and reliability be reduced? Will there be longer lag/response times in changing music or operation if i go to WiFi? for those who can, here is a diagnostic i submitted... 7418975 ...the times i have called in, ive been told i have alot of interference around certain players. I am also curious if there is a way to disable wifi cards

5
A
6 years ago
Z
ZiokokiContributor I
asked in Advanced setups

Sonos connect with zyxel nas 326

Hi!i have a sonos connect and I tried almost everything to work with my zyxel nas326 but nothing!!!any tips?

3
L
6 years ago
U
User373870Contributor I
asked in Components and Architectural

Why can't I log in to my Sirius account on the sonos controller

4
Airgetlam
6 years ago
B
Bill_MTrending Lyricist I
asked in Advanced setups

Changing wi-fi network without ethernet connection?

Is there anyway to change the network id for a Sonos (Play 1 and sound bar) without having a wired ethernet connection? I am trying to move my sonos and other IoT devices to a segregated wi-fi network (repurposing the "guest" network my router provides). Thanks

0
B
6 years ago
S
sramos1104Contributor I
asked in Advanced setups

Connect Amps with multiple speakers around the house

Hello! I'm looking for some advice on some Bose 191 ceiling speakers that I inherited after moving into a new house. I believe these speakers are all 8ohms. Here is my dilemma that I've tried to search through this community but I can't find the right answer with my setup. I have 3 ceiling speakers downstairs (2 in living room and 1 in dining room but all three are fairly close to each other in the same level). I also have 3 ceiling speakers upstairs (2 in the master bedroom and 1 in the master bathroom...again pretty close to I don't need these two areas separated). My first thought (and was my preferred choice) was to create 2 zones with 2 Connect Amps....one zone downstairs with 3 Bose speakers and one zone upstairs with the other 3 speakers. Reading online, it looks like that sound wouldn't be great with this setup but I could be wrong. After reading that 3 speakers may not work well, is my other option to create 4 zones with 4 Connect Amps (could be pricey here). That w

18
J
6 years ago
R
ravenswiftContributor III
asked in Advanced setups

Connect:Amp wont connect to exsisting system

I have a rather complex network and over 20 sonos devices. I had everything working just fine for a while but about a week ago i replaced a PtMP radio in my network setup and have since lost two of my Connect amps. they show up on my client list on my router and i can ping them without any problems. (They are hard wired to a switch that is uplinked to a PtP bridge). However they weren't showing up in my sonos app. Ive tried resetting them and re-adding them to my setup but every time i try i get an error saying the connection failed. Any ideas?

2
J
6 years ago
Nando010
Nando010Chromatic Producer I
asked in Advanced setups

Pcm or bitstream samsung ks9000

Hi, i have a samsung ks9000 and i have 2 options on the hdmi audi format which is pcm and bitsream and they both play in 5.1. Can someone please tell me which is the recommemed setting for the playbar and my 5.1 set up as i cant tell the difference. The audio format is set to dolby digital. Thanks

8
Q
6 years ago
N
n0nl1nearContributor I
asked in Advanced setups

CONNECT with Samsung Smart TV & B&O Speakers + Apple Airport

Hello, I would like to connect my Smart TV Samsung (UE49KS7090) to a pair of Bang & Olufsen Beolab 12-3 to use the speakers to listen to the TV. Would the Sonos Connect help to manage this connection? In addition, I would like to have the possibility to listen to music from my phone. Would I need an Airport Express in this case? And, can it be connected to the same Sonos Connect? Or, is the Sonos Connect already giving me the possibility to listen to music from my phone with the Beolab speakers? Thank you very much.

0
N
6 years ago
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