The new Sonos S2 App Sucks

@chambolle,

Well I hope it gets sorted for you. I certaintly don’t want to see anyone lose/trash their products as the Sonos hardware is excellent IMHO . I don’t use the "recently played" features and have that switched off, so can’t comment on that, but everything else you have mentioned seems to be working okay here on my iPad controller. It only takes about 7 seconds to launch the App on a 1GB/s connection here. So not sure why you are having difficulties, but maybe the future updates of the App will perhaps resolve the problems you’re seeing.🤞

The Android App is working here too - I just happen to have the App on an Android 13 tablet controlling the same Sonos Household. Maybe try signing out and removing/reinstalling yesterdays updated Sonos App and see if that perhaps works for you.🤞

Yes, the queue editing is not in the new Sonos App at the moment. It’s hopefully going to be added later in an update.

Are you not seeing playlists if you go into your ‘Sonos Favorites’ pinned category by selecting the ‘>’  on the right hand side of your screen?

The other things below my own Sonos Favorites are other pinned categories from Amazon Music and Sonos Radio etc.

Can you perhaps try adding something to a Sonos playlist from say Amazon music to see if it shows up in that area?

edit: That said, the few Sonos playlists I have here, were imported from the previous S2 App.

If you have Sonos playlists, your app is working in ways mine does not. I had (or hopefully still have) a couple dozen Sonos playlists that will still display using the web controller. They do not appear in the new app for iOS.  I do not have playlists set up in my amazon and napster services.

And I assume I still cannot create and edit a queue, save it as a playlist, exit the cue and start a new queue. 

Which is how I used Sonos for years; and which worked very well for me until somebody decided to pull the rug out from under.

Sonos ‘future feature updates’ says:  

• Create and edit local music library: July

It’s not entirely clear what that means. Does it mean pre-existing Sonos playlists are back? Does it mean a new queue can be saved as a Sonos playlist? Only the shamans at Sonos know for sure. Sounds intentionally ambiguous to me. 

The functions that are most important to me are gone. There’s little to inspire confidence they will be restored.

I can play music via Sonos speakers, but it’s a really clunky interface and a really bug-ridden experience. The app still loads only when it’s in the mood, volume controls work and then do not; it will say ‘no music’ where my queue used to be, until I restart my ipad and hope it will resurface. Recently played is a dead letter. As for all the nonessential buzzers and bells like trueplay, alarms, timers, voice control… I frankly could care less and haven’t tried to determine whether they work or not.

I’ll keep checking in to see if there’s more positive news. I’ll keep installing updates as they’re released in the app store. But at some point — perhaps the end of July — it’ll be time to throw in the towel and look for a better alternative. By then Sonos will have had two full months to rectify the fiasco it created. That’s about the extent of my patience.

It does seem ken griffiths does have his playlists back on the app as well as a working recently played function. Which makes me wonder why I do not, as I have all updates on my speakers and the app.

Question for the Sonos folks, if they are watching: could it be because I have a 1st gen ipad pro that will not install iOS 17? I do have the latest update for iOS 16; and your most recent Sonos app updates specifically say they resolved issues using earlier generation ipads.

Because as of today, the app on my ipad is no better than it was a few weeks ago. Other users seem to have better results.

If you go into Amazon Music and goto their playlists - just add one of theirs to your Sonos Favorites… it should show in the section we discussed off the Home Screen. That’s what you’re seeing in my screenshot. Let me know if that works for you.

Yeah, I’m not sure what’s going to happen with Sonos created/saved playlists, but assume they will be implemented at some later time… at the moment I’m just seeing the option to save MSP playlists to the ‘Sonos Favorites’ area only. Maybe it will return when queue editing and saving is introduced.🤔

Why not a class action lawsuit?   We all spent thousands on devices we can’t use because of Sonos incompetence and awful app.   You would think just the threat of litigation would motivate them to correct this disaster.  Has to be killing them on word of mouth - why would anyone invest in a system they can’t access or control?

This truly weird. I opened the app an hour or two ago, clicked on the ‘>’ next to ‘sonos favorites’, and my Sonos playlists popped up along with albums and songs. I thought ‘wow, we’re making progress’!

I tried again moments ago, and no playlists. Gone. I rebooted my ipad. Tried again. Sonos playlists still gone.

What the heck?

OMG this app is terrible.  Every time I open it, it pretends it’s the first time I’ve ever seen the system.  Volume control takes forever, if it works at all.  The overall experience is laggy and annoying and slow.  And it’s missing features (cue, etc.).  What’s the good part?

Agreed, I’d pay money for the old app as an “upgrade” if I had to.