Need possibility of adding delay in addition to the normal 70ms
Userlevel 1
Hi, I'm very excited about Sonos, and recently upgraded AV Receivers to be able to seamlessly switch inputs from CD/DVD/Phono/Sonos while using the Autoplay function in Sonos. Fantastic idea, (and very surprised not everyone's doing this), BUT I find that my system is no longer in sync (the Sonos P3's and P5 are ahead of the sound coming through the Connect via Hifi). I did not have this issue with the lower end Denon 1911, but I do now with the 3313. I can add delay with the 3313, but that doesn't help me since it's the other Sonos modules that are ahead of the Denon. Adding the possibility of adding delay (in addition to the required 70ms for processing) would make my system whole again.
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This used to be a feature on older hw/sw, It was removed at some point because they resolved the sync issues...enter the modern AV system....we need it back SONOS!
unacceptable that this issue is still not resolved. i have stopped recommending sonos components to friends as this issue is a major flaw in the products. shame on you sonos!
Purchased my first Sonos components 2.5 years ago now, and I'm still waiting for this to be added. I'm sure there are many more customers than on this thread who've been irritated with the issue, and simply no longer use their Sonos gear because of it. There have been similar requests in past threads that have simply died off - perhaps a Sonos representative can tell us whether this is ever going to happen?
Definitely a VERY needed option. I have a connect for my living room main system (onkyo receiver), which is working very well. I now added a play 3 to use in the kitchen, and it immediately became obvious that I cannot use the two together - there is a delay of about .3 seconds on the music via the connect, so if you're standing somewhere where you can hear both systems, you're going crazy because of the "echo" effect. I thought about adding more play 3 or play 5 for party mode, but I won't do that now, because obviously the living room system would be active during a party and "destroy" everything...
+1 This feature is holding me back from adding one to two connect's, a 3rd Play 5, a Sub and a Play 3. Totally understand that it takes time, but if the answer is a flat no because it's simply not possible, well then, I think we'd all like to know.
+1 feature add otherwise, makes the connect product a little irrelevant. synching with larger sonos system is kind of the point.
@SONOS: When can we expect a solution for this problem? I got a Connect a while back, and hooked it up to my receiver via a Coax-cable = very satisfied. Yesterday I got a Play:5, and the delay-issue immediately became apparent. The two components are not useable together, as it is now. The delay makes the sound very poor = unhappy customer.
Hi John, My not too scientific way to do this is by using the zones on the Yamaha AV. I have them connected to different sets of speakers and I use the Yamaha (server option), to select the location of my music - in this case a FLAC subdirectory on my main Synology NAS server (but the MP3 files from my Synology NAS which sourced my iTunes and Sonos library work just as well). Using the Yamaha iPad app I can select the subdirectory and albums, selecting them exactly the same way as I did in Sonos. The sound delay was a really painful problem with the Sonos, having listened to music in party mode across all 3 or 4 zones for a number of years. Like I said previously, I had a number of zones throughout the house, a couple of units with the Sonos built in amp, another with the Play 5 and the main one streaming to my Yamaha amp. As soon as I upgraded my 12 year old Yamaha the sound delay was immediately obvious. I tried the cheaper Yamaha AV 673 at first (with the same result), but decided to upgrade to the 3020 to switch over to using the zones feature. I really can't believe it would be difficult for Sonos to fix this and by the sounds of it, has already started costing them customers. Personally I think that Sonos did very well with the simplicity and ruggedness of their system but with the new AV's and apps now on the market, they will be fighting to stay relevant - particularly by not being flexible with problems like this - or indeed the FLAC format in my case. Cheers, Paul
Hi User50055, I also have an Yamaha AV, RX-1020. See that you have the big one but anyhow I wonder if you could specify a bit about how you use the streaming features by the AV? You are streaming from the Yamaha to what? or how do you mean. Would like to know more about your setup and solution to get rid of this ridiculous issue with the Sonos. Unfortunately they seem to not pay attention to their customers and I must say that it's a big problem for them. /John
After using Sonos for years with multiple zones throughout the house, the introduction of a new Yamaha AV, RX-A3020, this sync delay and Sonos' unwillingness to address it, was the straw that broke the camels back. I have off loaded the Sonos gear and have implemented zones using the streaming features of the AV. In addition to fixing the sync problem this has the added benefit of allowing me to play FLAC files. Now that most AVs provide streaming capability and iPad apps to control them, I think Sonos' days are numbered.
+1 from me.
Userlevel 3
It's effectively a little buffer, a trivial programming task that should take no longer than a few hours to implement not 7 months to consider. I find it incomprehensible that Sonos treat their customers in this way.
Userlevel 3
It's been passed to the product development team for review = Gone into black-hole...
I understand that Sonos have an awful lot of ideas and improvements to consider, but feel that this one is pretty fundamental. Whilst the problem is technically not one with the Sonos system, given that many people have digital receivers (which add a slight delay to playback where there is no "direct" mode), this improvement is vital for Sonos to claim that there is simaltaneous and synched music in each zone! This is the main reason I bough a Sonos system and the lack of any manual delay has led me to consider ditching the whole lot (rather than ditching my more expensive receiver). I certainly no longer have any plans to extend the system. Synched zone playback is a joke! So please do consider this [minor] update and let us know the progress of any thinking around it.
Userlevel 3
Think this feature has been under consideration for too long!? Vote for this: https://ask.sonos.com/sonos/topics/implement_customers_good_ideas_more_quickly
Any news?
Sonos, any news on this feature?
This is an absolutely essential feature. Please implement it ASAP.
This must be a hardware problem with Sonos as, if it isn't, it should have been rectified years ago. I am absolutely flabbergasted that it hasn't been rectified or at least Sonos admit that it can't be fixed, but of course they wouldn't admit that as it would affect the sales of the connect. Well this problem has affected sales pure and simple (see all the posts above). If I'd known about this problem I would not have bought the connect. But also, now I know about the problem, I have no plans of extending my Sonos system further and I would have been in the market for the new playbar, the sub and more Play 5's. The connect is the weakest link in the Sonos lineup and Sonos have created and still market a product that lets the side down considerably and furthermore does not DO what it claims to DO and that is wirelessly SYNC music throughout your house.
Yes, I didn't know this was a problem; play 3 in the post and now it sounds like its going to be unbearable!
Absolutely needed enhancement to the SONOS system. I was bummed to find out there is a slight delay between my Play 3 and my Connect even when I run it through Pure Direct on my Yamaha receiver.
Definitely a +1 for me too. I have a Bose Lifestyle 135. I can adjust the sync level a bit on my Bose system but still I can't get my Connect in sync with my other P3 and P5 devices. Sonos should provide a feature to configure delays on Connect devices to tackle this kind of issues...
And the result is?
Sonos should be careful with how they market this product (Connect). Simple saying that most AV receivers add a delay, making the room grouping feature with such setup out of sync. I bought my Sonos stuff beleiving that Sonos really works in such enviroments. Sonos: Do not create faulse expectations.
Onkyo 705...has syncing issues in all modes except direct and pure, which of course have no bass. Dont see why it cant be a setting that when grouped introduces a slight delay?
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