Lower minumum volume level



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Userlevel 1
same here, please add me to the list
Userlevel 1
Badge +1
Agree, lowest volume is way too high, we need more detailed control in the lower part of the volume slider. Problem is with Play 1, 3(in surround setup with playbase) and 5. Please finally fix this, this has been a problem for many years.
This problem just presented itself to me today when we had guests over. Wanted to keep a very low background volume, but it wasn't possible to have it low enough to be really comfortable to talk to each other. This didn't seem like a problem before, although many people are complaining about it from long ago. Have there been any updates recently that actually changed the volume threshold to be even worse than before?
I would like to add my name to the list.
In many ways the clarity of the sonos system is what makes this a problem. The fact the sound is so clear at low volumes means the lack of control is very frustrating.
I'm a new user and came to these pages expecting to find a way to at the very least personalise the volume settings.
Much as I love music the volume is way beyond my current needs.
I've found the + - buttons on the device are much more sensitive than the in app or phone controls.
Userlevel 7
Badge +26
I'll make sure your names are on the request.

As a note, you can also turn off the "loudness" boost in the equalizer, this might help to make the lower level a little quieter for you.
Userlevel 1
+1. Just adding my voice to the chorus that the lowest volume is too high - noticing it on my Playbase when I like to have a game on as soft as possible but just loud enough to hear a crowd cheer (for example, while I'm multi-tasking on my computer and typing this on the forum). Sonos, please add more granularity.
HELLO SONOS: Can you please fix this issue!? What's up with ignoring so many people/customers with the same issues?? This has been an issue and a tread for more than 2 years now. It's simple, So get on with it - pls. Also- how very kind it would be to respond thoroughly to the remarks in here. People spend a lot of time and energy addressing these issues, the least you can do is to acknowledge your customers and answer. Thank you.
Unfortunately the arrogance of Sonos is limitless, I wonder what employee culture they have, being so blatantly oblivious of their own users and ignoring all requests.
My two sonos play 1 are both far too loud for sleeping. I live in an old house in the middle of the country and the speakers don’t ever go above 50% really as they are so loud and carry right through the house. Excellent for a house party. However the Bose Mini I have goes all the way up so it’s very loud and it can be super quiet for sleeping at night, it can’t be that had for finer volume control
I agree the lowest volume is too high. Sonos please fix it ASAP. But according to the long list of comments it seems too that Sonos don't change it 😞
+1. I, too, need this.
Userlevel 1
Badge +1
Hey Sonos - I also feel the lowest volume setting is too high (using Sonos as office background playback) - Can we have your feedback, view or intent, please?

The fix is simple as you introduce a basic software DSP (fader) to reduce the overall track volumes before amplification. Some good suggestions here are to give us another slider/button to dampen the overall volume (i.e. 0-90% overall dampening steps in addition to the current volume control) - This will fix the low volume problem as well as the problem with limit of max volume.

Please give us, the community, a little feedback instead of hiding behind the wall of silence

Thomas (London, UK)
6xPlay1,1xPlay5, 1xPlaybar, 3xBridge, 1xBoost ...
Yes to all of the above. I bought 4 Ones for the simplicity of integrated voice control. I'm frustrayed that the volume level of "1" isn't low enough to be unobtrusive background music. No, the EQ doesn't adress this issue. I don't sleep with a phone in the room so I don't have the slider option, just voice control, which is useless for creating a nice bedroom ambience. Between that annoyance and the inability for Alexa to start any of my personal Sonos playlists, the whole Sonos One experience has come up a bit short of the amazing one that I had imagined. Any chance of fixing them? Please?!
Yes a wider lower volume range would be great. Also on the alarm volume setting it shows the percentage of volume the alarm is set at. It would be great if the main volume settings on the app. showed that. Then you could find the ideal setting you like and go back to it.

On the ipad ?...no -or + on that screen....only the black dot on a grey line.....

It isn't marked as such but that is what it is....the grey channel on either side of the volume control button on my Mac controller. There the entire gray channel to the right of the dot is the volume + tap area; tap anywhere to the right and volume changes up by 1 out of 100 steps. On my Android with version 8, it is a thin black line, but is so just the same. I don't use iPads.
Userlevel 7
Badge +15
I'm not sure what the - or + refer to either. There are many threads on this now where users feel the lowest volume setting is too loud and am pretty sure nothing's going to change.
I agree, a single press of the bar on the app is too loud (note, I'm not saying it is 'loud' per se) and is clearly heard on my Play 1 next to the bed. The Play 5's minimum volume is much quieter. I'm confident all such users with the same comments don't have faulty speakers and reporting such issues as such would be pointless. Five presses of the volume would be a volume to sit in bed and listen to never mind be just audible.
Userlevel 4
Badge +3
But it is there...tap to the sides of the button. The left side is a big - button, the right is a big + button. The only time this isn't so is at the extreme ends, but that is solved by dragging all the way to the end and tap tap tap on the huge space that opens up to tap on. Easy Peasy.

On the ipad ?...no -or + on that screen....only the black dot on a grey line.....that’s when looking at the radio station which is playing...?.
But it is there...tap to the sides of the button. The left side is a big - button, the right is a big + button. The only time this isn't so is at the extreme ends, but that is solved by dragging all the way to the end and tap tap tap on the huge space that opens up to tap on. Easy Peasy.
Userlevel 4
Badge +3
Another issue is the use of a slider as a volume control...especially when trying to adjust small differences like when in bed,.. seems to be hard to adjust it slightly with a finger...why not have a + and - button so it can be done far more precisely?..on a. scale. of say 1 to 100?
I must applaud your sensitive hearing. I wish mine worked that well.

I am puzzled a bit though. If you find the lowest setting as suggested by John B as being too loud then playing the speakers at 20% volume must be, to others standards, positively deafening for you. I find the lowest volume setting on a pair of Play 1 and also on a pair of Play 5 to be very quiet amd much quieter than any back ground noise.

Ah, these ageing ears...

It isn't just I that is lucky.
My stereo pair that sits on my desktop needs more than one tap away from mute for me to hear anything from the speakers even when sitting close to it at the desktop. There are some rare exceptions based on the song/recordings; for example Big Mama Thornton belting out Hound Dog where the mastering level is also higher than normal. But in my bed at some distance away, even she would need more than one tap.

You are lucky. I play meditation music over a distance of 1 meter from an overhead position, and - using the exact same technique as you described - the music is intolerably loud if instruments are used in the composition (wind going through the treetops is still audible - and pleasant). Using the volume buttons move the sound level up 5 ticks and that's enough to have a party in the bedroom!
May I ask if you have tried the following on a phone controller? Slide the volume bar to zero. Then tap the volume bar once instead of trying to slide it back. For me this produces a volume level that is almost inaudible, and lower than I have been able to achieve with any other method.
It isnt just I that say this.
My stereo pair that sits on my desktop needs more than one tap away from mute for me to hear anything from the speakers even when sitting close to it at the desktop. There are some rare exceptions based on the song/recordings; for example Big Mama Thornton belting out Hound Dog where the mastering level is also higher than normal. But in my bed at some distance away, even she would need more than one tap.

I am sure you will probably get a Sonos response to this, but the chances are much improved if you raise a ticket with Support for the issue.
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Unfortunately that’s not right, but I appreciate your help. I’m already on the lowest volume using the app (using the same method as you said) but it’s still too loud. And it can’t be a hardware defect as I have two speakers (stereo pair) and both are at the same volume level.

I find it hard to believe these speakers can’t go to a lower volume, which is why I wanted a reply from Sonos to understand if this is being considered or if I’m going to have to return it (I don’t want to! I love the sound during the day but they are too loud for night time background use in a small room). Turning off Loudness helps but then I have to dig through menus every night and switch back each day.
Use the controller on the app or computer. Slide the volume control button all the way to the left, the mute lights on the Sonos unit will glow green. Tap to the right of - not on - the button once. The light will go away, but nothing will be heard to meet your definition of quiet, it will be quieter. Keep tapping to the right until the sound levels RISE to meet your expectation of quiet. Job done, you don't need a Sonos reply. If the above however does not meet your needs, you do, because you have a hardware defect.
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Is there any further response from Sonos on this? I have a stereo pair for daytime use and would like to be able to also use it very quietly at night but the minimum volume is too loud.