Disable Sonos One Alexa from playing a sound when I say "Alexa"
This reminds me of Apple disabling the use of the volume button to take a picture using a physical button, even when a third-party app made the option something a user had to select with a menu option. Apple finally relented, but it took quite a while. This seems like a similar issue. And for that reason, I hold out hope.
...because, just when I think I can tolerate that noise, it interrupts me and my train of thought, causes disruption in Alexa's ability to understand my request, and ultimately is simply infuriating to not be able to disable...
Thanks for reaching out!
Good news! On the Echo Input, which also does not have a light ring, Amazon plays the sound but also includes the option in the Alexa app to disable the sound! (It's under Devices > (choose your device) > Sounds > Request Sounds > Start of Request.
Now that Amazon has an official supported mechanism of turning off the sound, has Sonos begun the process of implementing the same feature? This would be wonderful news to so many people. Thanks so much!
First off, AWESOME NEWS! Thanks so much Ryan and the Sonos team!!!
Second, a few additional notes and a bug report (and workaround) for those wanting to use the feature as it was just rolled out:
1. After updating your app to 10.0, tap on the three dots in the lower right of your screen (labeled "More")
2. Then, tap on Settings, and tap on "Room Settings". If it is grayed out, tap on it anyway, and it will prompt you to update your speakers.
3. Once your speakers are on the latest version, tap on the room, then turn off "Wake Word Chime".
This is when a few issues surfaced for me, but I was able to get it all working with a few extra steps.
Once I turned off the setting, my (paired Sonos One) speakers continued to produce the chime. I tried flipping it back and forth and exiting the settings area to no avail. Only after I toggled the "Status Light" setting was I able to get the "Wake Word Chime" turned off.
Great! But then I realized the change only impacted one of my two paired speakers. I tried a number of permutations of the above workaround (changing various settings and then toggling the chime setting), but still the change only applied to one.
What I ended up needing to do was a bit of a hassle, but it worked for me. I separated the pair, then made the change on the other speaker individually, and then re-paired them again, and the setting held:
1. In room settings, tap to Separate Stereo Pair (tap yes to the message of losing your Trueplay Tuning)
2. Then I added the speaker to a new room (just a temporary thing) so I could get to settings on it. (skipping tuning if prompted)
3. Went through the steps above to turn off the Wake Word Chime.
4. Then, back at my original speaker, I chose to Create Stereo Pair, and then added the speaker from the temporary room.
At least these steps worked for me. And in the end, that hassle is nothing compared to the joy of disabling that tone!
Good luck everyone.
My Sonos Beam works as I would like: "Alexa, what time is it?" "It's 3:03 PM"
However my Sonos One still has an annoying bong, but at the end of her reply. "Alexa, what time is it?" "It's 3:03 PM"
I can't figure out why the difference or how to make the Sonos One, act like the Beam. Any ideas?
Maybe you're still working this out? Thanks.
My Sonos Beam works as I would like: "Alexa, what time is it?" "It's 3:03 PM"
However my Sonos One still has an annoying bong, but at the end of her reply. "Alexa, what time is it?" "It's 3:03 PM" BONG!!!
I can't figure out why the difference or how to make the Sonos One, act like the Beam. Any ideas?
Maybe you're still working this out? Thanks.
Sorry for the confusing question.
Why do you need a chime at the end, when clearly we know Alexa has worked because she has responded!
Amazon speakers don’t do this why does Sonos feel the need?
Why do you need a chime at the end, when clearly we know Alexa has worked because she has responded!
Amazon speakers don’t do this why does Sonos feel the need?
Disable in the Alexa app the 'Follow Up' mode for each Sonos ONE.
Bong now before the command gone. Bong after the command disabled now as well.
Not straight forward though is it? Think of all the others who have to put up with it as they haven't the time or patients to delve as deep as this!
Now all I have to sort out with my Sonos One in the Bathroom is to make Alexa's noise quieter. She bellows out over the classical music playing gently. Just what I don't need when chilling.
Finally, can't wait to change her name to a 2 syllable name 'Echo' to match the other one we have elsewhere in the house.
A Sonos Christmas Software upgrade gift per chance?
We live in hope.....
Thank you all on this thread.
Bong now before the command gone. Bong after the command disabled now as well.
Not straight forward though is it? Think of all the others who have to put up with it as they haven't the time or patients to delve as deep as this!
Now all I have to sort out with my Sonos One in the Bathroom is to make Alexa's noise quieter. She bellows out over the classical music playing gently. Just what I don't need when chilling.
Finally, can't wait to change her name to a 2 syllable name 'Echo' to match the other one we have elsewhere in the house.
A Sonos Christmas Software upgrade gift per chance?
We live in hope.....
I just read this thread and I still don't get HOW to stop the wake word chime or the post action chime coming from my new SONOS One.
SONOS app or Alexa app & what am I looking for please?? :(
Sonos App. Settings, Services, Amazon Alexa
Tap the room name of your Sonos One.
Under Voice Settings, disable Wake Word Chime
Sonos App. Settings, Services, Amazon Alexa
Tap the room name of your Sonos One.
Under Voice Settings, disable Wake Word Chime
Absolute legend. Thank you for the prompt response. Solved!!
Does anyone know when this annoying tone will be able to disable also in the german app?
I would love to take out some of my Amazon Echos. But unfortunately it makes me aggressive when the sound in the whole house is going on when someone in another room says the word “Alexa”. Even in the night when I want to sleep and someone whispers to Alexa.
I could understand it with the Beam, I´m talking to. But that doesn´t make sense in all rooms.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.