I ordered a Sonos amp 12/24. Ship date was supposed to be 1/14 but now they are saying it’s delayed and don’t know when it will ship. My question is has anyone actually been receiving their orders at all or does the ship date just keep getting pushed back for everyone? I’ve noticed these expected ship dates being displayed for the last 6 months. Has anyone actually received one?
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I’m somewhat curious as to what you think may be happening here,
No. It’s very simple. I’m trying to find out how long the wait will be. Are there 5 orders waiting ship or 5000? It’s very vague to say, we will update when it’s ready to ship”. How long is that? If they simply don’t have stock and haven’t had stock for months or a year and everyone is waiting then I’d like to know that
Gotcha. I suppose it might (and I use that word cautiously) depend on the shipping company, rather than Sonos. And by that I mean the company that ships the devices from the manufacturing plant to the Sonos warehouse, not the company that takes the device from Sonos and delivers it to you. I can see a world in which the shipping companies are making promises that Sonos is passing on to us, and then when that promise is broken, Sonos is left “holding the bag” and has to send us emails.
As to how many orders they have, as well as how many devices are to be delivered to them, it would seem odd to me to expect a company to publish that kind of information, since they’re in a competitive market, and other companies might be able to use that kind of intelligence.
I’m not happy about waiting, myself, for my Amp….but as I posted in a similar thread a week or so ago, I’m sanguine about being patient. I’m sure that Sonos is doing everything possible to sell product, they want to be a profitable company, so that both their investors, and employees are happy. But I don’t want them to continue to make promises to me that they don’t really know that they can’t keep, since they’ve already broken one ship date. I much prefer the “as soon as we can, we’ll let you know” aspect of that process. I just don’t want my expectations improperly set, especially if they don’t have control over the issues they’re faced with.
You would think with the amount of marketing their doing to push their old & new products they would have more inventory than it seems. Been 3+ months waiting on an amp and unless I reach out to them to check on the status, zero communications from them. I can see why their stock continues to tumble.
I’m not looking for the company to answer. I was more looking to see if anyone else would respond saying they’ve been waiting for month and that their ship date has been pushed multiple times. That would have given me a good idea of the likelyhood of receiving it or not any time soon.
I’m not looking for the company to answer. I was more looking to see if anyone else would respond saying they’ve been waiting for month and that their ship date has been pushed multiple times. That would have given me a good idea of the likelyhood of receiving it or not any time soon.
I ordered Arc, Sub, 2 One SL the day after US Thanksgiving. The 2 One SL shipped/arrived a week before the estimated ship date, the Arc and Sub arrived on the est. ship date.
Others have seen the same items pushed to a later date, so it appears to be a roll of the dice.
I placed an order for 2 Sonos one SL’s on Dec 26. Gave me an estimate date of Jan 5. Still waiting on them.
I ordered two Amps in August and received them in November, so there is definitely not a year’s worth of backlog.
I ordered two Amps on 9/2 from a reseller (Adorama), estimated ship date was 9/15. Then the estimate changed to 9/30. Since today is 9/30, and it hasn’t shipped, I’m expecting further delays. I talked to Adorama and they said Sonos isn’t able to provide them with a new estimated ship date. On the Sonos site, they’re now estimating mid-November.
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