My sonos roam is stuck in sleep mode, the app is alerting me to press any button - and even when I do it does not leave sleep mode. It also will not respond to me holding the power button for 5+ seconds.
The device is stating that the battery is fully charged and the device is plugged in - however, when I unplug the Roam, I am unable to turn it on.
Is this a battery issue, or a true sleep issue? I have owned the roam for less than a year.
Best answer by Ken_GriffithsView original
It is possible to check the Roams battery via the web interface - goto this address using a web browser and see if all looks okay:
http://[iP Address of Roam]:1400/status/batterystatus
If the Battery/LED/Sleep issue persists, then try this…
Hope that assists.