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Volume difference when switching between TV and music

  • 11 October 2018
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41 replies

Userlevel 5
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Any news?

This is also driving me crazy. Have to turn volume almost up to full volume to play tv on projector with Beam and surround sound.  Then I go to play music and it’s ridiculously loud. My parents and dog almost had a heart attack when I played music after my kids had been watching a film. This is ridiculous. Surely they can fix it. 

No, it really isn’t. You just need to go into the room setting, choose the surround speakers, and adjust the relative volume for either or both the TV or streaming settings. 

Userlevel 7
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Hi folks,

We don't have any updates to share on this feature. Keep an eye out on release notes when updates come out for a list of changes. I'll add your voices to the feature request.
  • I also have this annoying problem. Solution is complicated, as it requires extra steps such as volume change before switching rooms. When not done the volume is much too high (from home cinema to Sonos) or much too low. Would be nice when this is addressed.

I have LG B8 and the volume difference is huge between Music and TV

Furthermore Sonos has the ability to change volume settings depending on whether it’s TV or Music playing, as under room settings, I can modify Surround Audio for different levels on TV and Music. We just need the same setting for relative Volume on TV and Music independently

Comon Sonos, you products are expensive and you have money for the small software change, we need this.

New owner of my 1st Sonos equipment (Beam)  I am experiencing the problem. My TV requires about 80% volume level and the music around 20%. 
Optionally customizing a default volume level for each source in the SONOS app could be an easy solution.
Too bad there is still no solution 3 years after the 1st message in the sonos community.


Personnaly I solve the problem using home automation within « Home Assistant » , a script automatically changes the volume level to 80 % when the tv is turned on and goes to 20 % when the TV is off. 

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I have exactly the same problem. I do not greatly worry about it as music is mainly played on other devices but it can catch me out sometimes and I would like to know an answer to it

My best solution to date is with my on line access, when I get up I select the Pandora station I want to play & then turn the TV sound down at that time. I prefer the desk top access to the app.

For those who are interested, I also had this exact problem (TV volume very low through the Sonos Beam, but music volume is very loud) but found an easy solution. My TV has the option to disable CEC in its settings menu. (CEC is what allows other devices, in this case Sonos, to change the TV volume.)



Disabling CEC does not affect the actual audio output through the Sonos or anything else, but with CEC disabled the Sonos can no longer control the TV volume, so effectively the Sonos volume and the TV volume are decoupled. So, I could then set the volume using the TV remote control higher, to match the volume of the Sonos music. Now the two are perfectly balanced in relative volume.



Hope this is useful to someone.



-Adrian

This worked for me … 

Beyond frustration.

After purchasing the Arc on day of UK launch & now adding the Sub3 in Nov. I was! Very happy to join the Sonos family. 
 

Now after losing TV volume output to a level that is really not acceptable in comparison to all other outputs ie. Spotify, Prime, Netflix, Alexa etc and I have tried all the various recommendations, ie. various cables HDMI & Power cables out back in, all volume settings through app or TV (Samsung KS7000) changed & nothing has improved. 
 

Please help my patience are lost! With my £1500 investment!

Regards 

Keith Hester 

Hi folks,

We don't have any updates to share on this feature. Keep an eye out on release notes when updates come out for a list of changes. I'll add your voices to the feature request.

What happened? 1 year passed 

Has anyone found a solution? I own a play bar and it works seamlessly when going back and forth from the tv. It is so annoying to switch the music on and have it blaring out of the Beam. I am using the IR adaptor is that the problem? Help Sonos?

Same here, with  samsung tv via optical connection. There is a level adjustment option between TV and music in a 5.1 configuration, but its only for the surround speakers, not the playbar. Spent fewthousands on new Sonos gear and then that? When will there be a solutiion for this?

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I join the discussion to add a voice. I own a beam and several other products and it's really annoying to have to shift the volume bar to the extreme right each time we use the TV and then not forget to shift it back to the extreme left if we don't want the neighbours to complain.

@Jeff S ,is there any news for this very simple feature? Being able to preset volume according to the source would just solve it. And while you're at it that would be great that the beam went back to the previous volume + group after xx minutes of inactivity from TV source.

Thank you for considering our request.

Count me in as an user that would like this feature (or bugfix..) immensely. 
 

Using a voice assistent (by choice or accidental voice activation) and playing every music source shakes me to the code after viewing TV. This doesn’t reflect the quality and pleasant ecosystem Sonos is known for.