Can people stop complaining about DTS?



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Userlevel 7
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Does the digital copy not retain the DTS soundtrack of the disc version?


No, aleast not in the way I meant 'digital copy'. You could rip the disk to a local hard drive, and in that case, you would still be in DTS. I think others have stated this is their preffered method, and they then transcode DTS to Dolby. Others take the code that comes with disk that gives them access to an online copy, then download it from the internet to a local drive. I'm not sure if that copy is now DTS or Dolby.

I personally will just use the digital code, combined with Movies Anywhere, that gives me access to stream the movie from any of my steaming accounts using the codec that those servcies support. So I can stream a movie I purcuase through hGoogle, Amazon, Vudo, xfinitiy, microsoft, fandango, or iTunes with no issue.
Userlevel 2
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This remains a legitmate feature request for many users, and hopefully more people will throw their weight in. There isn't any good reason why those in the broader community wouldn't support it with goodwill.
"Samsung will no longer make any new 4K / Ultra HD Blu-ray players. Website Forbes was able to get this confirmed confirmation with Samsung, that includes UHD Blu-ray players by the way. A high-end model that was initially planned for January this year was also cancelled. It seems the trend is that we all move towards streaming video services like Netflix" More evidence to the fact that the future is streaming, meaning DTS won't be a problem for the majority, as streaming is in normal 5.1. I can see when Blu Rays were more popular it would have been a feature required by many but I really can't see why they would add it now when people will be moving over to streaming.
Userlevel 7
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"Samsung will no longer make any new 4K / Ultra HD Blu-ray players. Website Forbes was able to get this confirmed confirmation with Samsung, that includes UHD Blu-ray players by the way. A high-end model that was initially planned for January this year was also cancelled. It seems the trend is that we all move towards streaming video services like Netflix" More evidence to the fact that the future is streaming, meaning DTS won't be a problem for the majority, as streaming is in normal 5.1. I can see when Blu Rays were more popular it would have been a feature required by many but I really can't see why they would add it now when people will be moving over to streaming.

I don't know that Samsung's announcement is the best data to show that people are moving away from blu ray and DTS. It could be that the market is saturated with blu ray players already, or that people prefer different vendors for blu ray players. However, googling "blu ray disk sales" shows that sales of discs is definitely declining, while streaming services is increasing.

So, I'd agree with the conclusion that as time continues on, there will be less and less people who desire and could utilize DTS in their home theatre setup.
Should I call Apple and tell them I’ll buy thousands of dollars of their brand if they “would simply integrate windows 10” to their interface?

Great analogy. Oh wait..........you can integrate Windows 10 with MacOS using parallels. Dang!

On a serious point, I would love to throw money at Sonos to replace my home theatre setup with something that sounds better (I do not dispute sound quality for the level of convenience), but the reality is I have loads of DTS Blu Ray disks and my current setup supports DTS. Therefore, I am not prepared to drop a few thousand dollars on something that gives me less functionality that I currently have.

I don't expect this for free and I am happy to pay extra - maybe as an add on so all those people who don't want it don't have to pay. But as things stand my money stays in my wallet. This is not a whinge, it's just the reality of the situation.
You could rip the disk to a local hard drive, and in that case, you would still be in DTS. I think others have stated this is their preffered method, and they then transcode DTS to Dolby.

My days of transcoding are over. I have wasted hours of my life waiting for movie to transcode before being able to watch the movie. I want to be able to slip a disc into my play, press play and watch it. Convenience is one of the things that draws me to Sonos. I have a house full of various devices, by my home theatre will remain off limits without supporting the stuff I already own.
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I have content that is in fact streaming yet with DTS in there so no idea why this should not just be supported. It is a widely used form of providing audio so why would the playbar not be able to play or process it?
Let me quote from this:

https://www.lifewire.com/digital-optical-connection-1846881

Digital audio signals, such as 5.1/7.1 multi-channel PCM, Dolby Digital Plus, Dolby TrueHD, Dolby Atmos, DTS-HD Master Audio, DTS:X, and Auro 3D Audio cannot be transferred via Digital Optical connections. To transfer these types of audio signal formats you need to use HDMI connections.

Note that the majority of soundbars sold by Sonos are still based on the digital optical process. It's only the latest Beam release that can use an HDMI-ARC connection.
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Thanks for replying I did not see that before but In all honesty have listened to DTS for years through my Amp via optical. So should be possible right?
Userlevel 2
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Thanks for replying I did not see that before but In all honesty have listened to DTS for years through my Amp via optical. So should be possible right?

Are you connecting your source via a TV? Does your TV passthrough a DTS signal? If it can't than it's a moot point.
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Thanks for replying I did not see that before but In all honesty have listened to DTS for years through my Amp via optical. So should be possible right?

Are you connecting your source via a TV? Does your TV passthrough a DTS signal? If it can't than it's a moot point.


I am connecting my source (a Roku Ultra) directly to my TV (LG 65SJ8500) via an HDMI cable. The playbar is connected to the same tv with an optical wire. For some reason this does not pass through if the Roku is broadcasting DTS.. If I then switch to internal speakers I hear the audio
Userlevel 1
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Since Sonos uses WiFi to pass data, I could see why they stick with Dolby Digital as their 5.1 audio format. DD uses the least amount of data of all the home theater sound formats. Here’s a nice explanation of the various formats and the space they use:

https://www.maketecheasier.com/dts-vs-dolby-digital/
I would very much like DTS support, did know I’d have to buy a Samsung blue ray player when I bought my Playbase but with no more players available to transcode at sensible money it’s concerning that options are now limited to PS4 pro or Xbox for optical out transcoded to DD. However I always liked buying physical media from shops and with my local HMV now closed buying from the internet really doesn’t appeal to me. Perhaps rather late to the technology we now watch most movies via Sky or Netflix and have been looking at Apple TV and buying movies through their store and streaming. All these are in DD and the video quality seems ok, perhaps not quite as good as a well mastered blu ray but not a deal breaker. I’d go as far as to say that the convenience of streaming means sooner rather than later I’d have stopped buying blu rays anyway so my need is more for old favourites than anything going forward. I suppose my only concern is if any of these services stopped streaming in DD would Sonos be left obsolete but I’d imagine that’s highly unlikely.
Userlevel 6
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Buy the latest Samsung Blu-ray you can, the have Netflix app etc and can transcode that into DD..
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Might be worth mentioning, but TVs that passthough DTS are still fairly scarce. Even if Sonos implement support (and I do still believe they should), many Sonos users, including myself, would still be unable to chain the signal from source to speaker.

It's probably unpopular advice, but the best way for Sonos users to get surround sound from their DTS content is to buy an xbox one or some other device that can transcode on the fly.


Besides Xbox, do you know specifically what supports this? Models? I saw the older articles on here, but those recommendations seem to be for gear that is no longer made/supported. Most product descriptions don’t appear to explicitly say. I guess only those of us with Sonos systems are asking.
I have a Sony Blu-ray and Sony HD and neither seems to resolve my dts issue (or lack thereof)
Userlevel 1
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I’ve got a 5.1 Sonos setup in my main living room which has worked great for years and I’m very happy with.

Never actually realised there were issues with DTS until I recently bought the Beam for the kids family room where the kids watch tv. We have lots of streaming services but also buy some blu rays for the kids and couldn’t actually work out why the blu Ray works fine on my main living room setup but not the family room setup.

now if the kids want to watch a blu Ray I’ve got to put it on the main living room or unplug the beam and listen through the tv speakers.

Is the lack of DTS support on Sonos a hardware issue or is it something they could fix with a firmware update? I don’t need the sound to be 7.1 and would be happy if they just downgraded the audio to 5.1 or stereo for the kids room.

if it’s a hardware issue then I think they should have added the hardware in the beam before releasing it but if it’s a software issue then they should seriously think about upgrading the software. I mean, why would they want to frustrate a portion of their loyal client base instead of update the software?

I think it’s really easy to understand WHY people complain about this. People who buy Sonos products aren’t audophiles or interested in home cinema at that level that they even know what the difference is between Dolby Digital or DTS. Yes they probably mostly watch streamed movies from Netflix, but sometimes they just want’s to play a bluray from their Playstation 4 and then they don’t understand why there is no sound. There is still a lot of movies that’s only released on bluray or even DVD.

I really don’t think that there is such a big difference between Dolby Digital or DTS (and I also know how to set up my Playstation 4 and what cable I need), but just for making it as easy as possible for people to use their technology, Sonos should just support as many formats as possible.

Userlevel 3
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CES 2020 is the week and so far, Sonos is way behind the curve. One get a Nakamichi 7.1.4 system that sounds better the Sonos for a lower cost. Pay up fo Sonos gets you nothing in advantage. Bid steps back in disadvantage 

Don’t even think they sell Nakamichi here in Sweden… 

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I gave my sonos 5.1 to my father-in-law and switched to a Denon AV receiver + 5.1 passive speaker set up. Better sound and support for all codecs for less money.

No more compromises. No more need for optical switches. No more transcoding. I still have 3 Sonos products for music listening but I will never be back for home theater applications. I mean whats the appeal of Sonos for home theater? Besides not having to install speaker cable, but use power cables instead, there is none. Every AV receiver now supports streaming music Spotify connect, airplay etc. It comes with serious drawbacks and like everyone here, I had to find out the hard way.

Forget about Atmos. Its TrueHD and DTS Master that you are truely missing. The lossless sound just blows you away and the detail creates such immersion.
Userlevel 7
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Is the lack of DTS support on Sonos a hardware issue or is it something they could fix with a firmware update? I don’t need the sound to be 7.1 and would be happy if they just downgraded the audio to 5.1 or stereo for the kids room.

if it’s a hardware issue then I think they should have added the hardware in the beam before releasing it but if it’s a software issue then they should seriously think about upgrading the software. I mean, why would they want to frustrate a portion of their loyal client base instead of update the software?


For the Beam specifically, I seriously doubt there's a hardware limitation. There is surely a licensing cost and support/development costs to consider. What those are? I don't know. The resulting lost sales from lack of DTS support? I don't know.
Userlevel 1
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I gave my sonos 5.1 to my father-in-law and switched to a Denon AV receiver + 5.1 passive speaker set up. Better sound and support for all codecs for less money.

No more compromises. No more need for optical switches. No more transcoding. I still have 3 Sonos products for music listening but I will never be back for home theater applications. I mean whats the appeal of Sonos for home theater? Besides not having to install speaker cable, but use power cables instead, there is none. Every AV receiver now supports streaming music Spotify connect, airplay etc. It comes with serious drawbacks and like everyone here, I had to find out the hard way.

Forget about Atmos. Its TrueHD and DTS Master that you are truely missing. The lossless sound just blows you away and the detail creates such immersion.


I like the idea but I’m already invested in Sonos and don’t want to have to sell it and buy anything else.

I love that I can have music playing throughout my house and when the outdoor area is finished I’d like Sonos outside too. But, if they don’t fix this issue then they’re just not appreciating their current customers and it may come back to bite them in the future.
Userlevel 7
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I love that I can have music playing throughout my house and when the outdoor area is finished I’d like Sonos outside too. But, if they don’t fix this issue then they’re just not appreciating their current customers and it may come back to bite them in the future.


Whether or not one wants DTS support or not, I don't think you can say that the decision is going to come back and bite them in the future.. The statistics show that consumers spend more and more time streaming video (dolby) and less and less time watching blu-rays (DTS). Therefore consumer pressure to adopt DTS would be decreasing, not increasing. Whatever problem lack of DTS causes for Sonos, the worst of it should now be in the rear view window.

That's not to say that trends won't change, and Sonos needs to pay attention to what codecs people are using. Absolutely they do. It was leaked a while back that Sonos sent out a customer survey asking about interest in Dolby Atmos. I think that shows that they are at least looking at trends.
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I love that I can have music playing throughout my house and when the outdoor area is finished I’d like Sonos outside too. But, if they don’t fix this issue then they’re just not appreciating their current customers and it may come back to bite them in the future.Whether or not one wants DTS support or not, I don't think you can say that the decision is going to come back and bite them in the future.. The statistics show that consumers spend more and more time streaming video (dolby) and less and less time watching blu-rays (DTS). Therefore consumer pressure to adopt DTS would be decreasing, not increasing. Whatever problem lack of DTS causes for Sonos, the worst of it should now be in the rear view window.

That's not to say that trends won't change, and Sonos needs to pay attention to what codecs people are using. Absolutely they do. It was leaked a while back that Sonos sent out a customer survey asking about interest in Dolby Atmos. I think that shows that they are at least looking at trends.



Netflix / streaming services for now only deliver compressed image and sound due to bandwith issues. If bandwith became less of a problem Netflix would move to HD sound. Why wouldn't they? They have done so in the past.

Then Sonos for home cinema will be truely obsolete.

Atmos is irrelevant since Sonos only does 5.1. I'm talking about higher quality sound with more detail.

Everybody would be enjoying higher definition sound, except Sonos users, who will be stuck on 30+ year old dolby digital or select the stereo track.

But thats the future. Currently, if you want uncompressed image and sound, UltraHD Bluray is your only option. The difference between physical and streaming in terms of quality is still immense. That means, that if you want the best quality you don't end up at Sonos. That is not something I knew when i bought Sonos, I only found out once I owned it.
IMHO, nobody concerned with having the "best quality" home theater sound would ever consider a soundbar in the first place.

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