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Not sure where to post but I need to chime in. I love this forum, but a question for all the complainers of DTS not being supported. Did you actually research before you purchased this very expensive equipment? I have read so many people whining “I’m going to return my Sonos” or I’m selling my gear” or “wahhhhhh I’m not buying Sonos unless they give me DTS”. I spent hours researching before I even went to the store to give it a listen. It very clear and in no way hidden that this equipment is geared towards streaming media and music. It clearly states that DTS is not supported. To be honest, I didn’t even know people still watch DVDs! Wait....are VCRs still around too?? People think that Sonos is not listening. I believe they are listening and their answer is NO. They have a very specific brand with one goal in mind. Add music easily throughout your whole home. I think the 5.1 is a bonus but it’s not their claim to fame. I have the 5.1 set up and a couple Play 5s and could not be happier with them. Movies AND Music sound great.

Please stop complaining. If the equipment is not exactly what you want, don’t buy it and please don’t whine that you would buy it “if”. Should I call Apple and tell them I’ll buy thousands of dollars of their brand if they “would simply integrate windows 10” to their interface? Ok, enough venting for 1 day. Phew, that felt good! Bring on the hateful comments, I can handle it.
Rendering someone's entire BluRay collection useless is borderline class action lawsuit for an audio system that is sold as a home audio entertainment system. Picture the scene: everyone sits down to watch a BluRay and there's no audio once the movie starts. Wow...what a great sound system. (And for some reason my Sony BluRay player is not successfully converting the DTS to PCM so I'm truly stuck.)



So you bought a sound bar that could not play your Blu-Ray disks and you blame the company that made it for "rendering your entire Blu-Ray collection useless"? I'm going to need the pictures of the Sonos executive holding the gun to your head when you purchased the item and/or tried to return it after learning of this weakness.
[quote=jgatie]Can you show me where on the Sonos home theatre website it tells me about not supporting BluRay DTS audio?

https://www.sonos.com/en-us/products/wireless-home-theater

All I see is a sentence about enjoying “every movie...”Rendering someone's entire BluRay collection useless is borderline class action lawsuit for an audio system that is sold as a home audio entertainment system. Picture the scene: everyone sits down to watch a BluRay and there's no audio once the movie starts. Wow...what a great sound system. (And for some reason my Sony BluRay player is not successfully converting the DTS to PCM so I'm truly stuck.)
where on the Sonos consumer website it’s made plain they do not support BluRay (DTS) audio out of the box

https://www.sonos.com/shop/playbar.html#specs
Optical input to connect to your TV. Allows PLAYBAR to work with DOLBY DIGITAL and stereo.




And no, there isn't a list of all the things the product does not do. It could be interminable.
It isn’t just you, I do the same research before spending my hard earned dollars.
No, I don’t make any assumptions like that. I have zero faith in sales rhetoric, or manufacturing “norms”. Perhaps as I’ve lived in so many different places that have differing standards? I just never like to “assume”,
It isn’t just you, I do the same research before spending my hard earned dollars.

So when you research a brand new car, you specifically make sure that it has a left-hand turning signal or don’t you just assume a brand new car does those basic things?


Not a valid comparison. In most countries a functioning left turn signal is a legal requirement for road-worthiness.



But if, say, I wanted a satnav then of course I'd check the specs.
Users with a serious need for a "theatre room" most probably won't have gone down this PLAY* path anyhow. They'll have a receiver with passive speakers dotted around the room, quite possibly hooked up to a CONNECT/ZP90/ZP80.
It's a shame, as it is a reason people will move away from sonos in their "theatre/main room", and then it's not whole house sonos anymore.

Still if gives good techy reasons for playbar2 🆒




My theater room accommodates Sonos just fine. I use a Connect (actually a ZP80) outputting to an actual A/V Receiver instead of a compromised soundbar. Then again, I also research before I spend $700 on a piece of electronics.
It's a shame, as it is a reason people will move away from sonos in their "theatre/main room", and then it's not whole house sonos anymore.

Still if gives good techy reasons for playbar2 🆒


Been waiting for this since about a year after the PlayBar came out. We thought the PlayBase would be it and were all geared up to get a PlayBase for the living room and move the PlayBar to a bedroom, but no not to be!
No because it's insanely frustrating. I have done a ton of research and now that I have something converting DTS to DD it's causing lip sync issues. I'm someone who understands a lot of technical aspects and still having issues so I can't imagine someone who sees "plays everything" part of Sonos marketing only to hit problems later.
I am not saying decode DTS or anything else to DD so it goes into the Sonos unit. I am saying SONOS put the technology, chip, software, firmware or whatever it needs to actually PLAY what ever t receives. To film fans, 'dumbing down' DTS-HD, Dolby ATMOS, or anything superior down to Dolby Digital is an insult. Dolby digital is fine but it is 'compressed audio' more than the others. Here is a good comparison...let's say you have a fine STEREO system and really enjoy you music and OLD STEROPHONIC films and the item you purchased or have is a great item, but only accepts a mono input. How would you feel about what you hear? No offense meant:)
I don’t care about dts, all my content from my pc games ps4 games and Netflix is all in dolby
I beleive the industry failed Sonos. Such as there was obviously a standard set at one point to use dd 5.1 via optical out from tv as a standard. That many tv manufacturers decided to skimp on and leave off.
I beleive the industry failed Sonos. Such as there was obviously a standard set at one point to use dd 5.1 via optical out from tv as a standard. That many tv manufacturers decided to skimp on and leave off.

And there I was thinking that it was Sonos that "skimped" and left DTS (and HDMI) off!



You learn something new everyday. 😳
I guess so
... It’s all my fault......??‍♂️

Why? Do you work for Sonos in their product design department?
Don't beat yourself up, jannabana69 🙂
Well, I have my Sonos system 2-3 years, I really liked it...



But I just buy new TV (Philips 65oled873/12), and now the app says "Geluid van tv niet ondersteund" (Sound of tv not supported), think my tv give DTS-HD, I can't change to dolby in settings TV.



The strange thing is, I still have sound from my sonos but if it was not, my Sonos had to go...



Anyway, next time I buy new sound system, it will NOT be Sonos, and the only reasons are, no hdmi, no DTS, my sound system must work with all, I don't want problems if you buy new TV or new blue-ray or whatever just because Sonos don't work with all...



I am not complaining about it, but Sonos has the right to know this, so that's why I post this here...




If you want a system that works with every standard and keeps doing so into the future then you want to buy an independent speaker setup, choose what setup you want first



A) 5.1

😎 5.1.2 or 5.1.4

C 7.1

D) 7.1.2 or 7.1.4

E) 9.1

F) 9.1.2 or 9.1.4



Once you know which of the above you want, then the next step is to go buy all those speakers (so if you want 7.1.2 you need 9 speakers and 1 sub woofer)



Now that you have the speakers, congratulations, these speakers will work with every standard right now and for the next 50 years



The last step is to buy your AVR reciever and this is what does the magic, you just need to get a reciever that is enough to power your speakers and supports all the standards that you want, now in the future when new standards are release all you have to do is buy a new reciever 🙂 You will never again have to sell or buy new speakers, you just have to get a new receiver if you want to get new standards (and this is cheaper than buying a new playbar)
New Home Theatre product coming soon !

https://www.engadget.com/2018/04/30/sonos-fcc-filing-smart-home-theater-speaker/
New Home Theatre product coming soon !

https://www.engadget.com/2018/04/30/sonos-fcc-filing-smart-home-theater-speaker/
HDMI would indeed resolve many of the issues of the current PlayBar for some. Sadly this is all too late for us, as Sonos has crossed "the uncrossable line" when they broke faith and bricked our otherwise working Sonos hardware with an OS update last month. 😞
I understand that to add DTS to PlayBars and PlayBases would cost Sonos approx. £50 in licensing fees to DTS for each unit updated. This would apply for each new unit sold and all previously sold units receiving the updates. Therefore the overall cost to Sonos would be quite substantial and I believe this to be the main stumbling block on providing the update. A bit disappointing when you consider these products are not exactly cheap to purchase and far cheaper brands add DTS as standard.You also have to ask why DTS would charge Sonos £50 a pop when it seems they charge a lower figure to other manufacturers?
I asked a well known UK Retailer when I bought my Playbase and they told me they had asked Sonos previously as many people ask the same question. I only asked about DTS as my understanding is only DTS, DD and 2 channel PCM can be routed via Optical connection.
Not if the new speaker after June's announcement, has HDMI and therefore access to higher codecs limited by optical cables to current sonos products.
@djsgrant - If you live in UK you could look into SkyQ. Your slow broadband speed will not matter, as it downloads UHD catch-up content onto it's hardrive, could be overnight, then you could watch it when ever you choose.
I fully agree with you.

But people on here will just tell you didn't do enough research, and should of returned it, or sell it & get proper AVR with a connect.

The official line is that it works great with Netflix and Amazon prime etc

The only sonos move on that, is that the new beam will work with Atmos(skyQ has started Atmos content) & DD5.1plus, as the HDMI lead tells tv to downgrade them to DD5.1.

Not sure what happens if your tv was about before Atmos?

With 3 home theatre speakers & 3 music speakers, I can't see that sonos is "not that into home theatre"??

Maybe in a couple of years they might change their mind on DTS:X etc if they are still about....