Alexa in Portuguese-br

  • 18 October 2019
  • 38 replies
  • 1920 views

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Hello.

I would like to know if sonos plans to release alexa to Brazil in portuguese-br.


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38 replies

Eu comprei minha Sonos Move no início de 2020. Um dos grandes fatores que me fez tomar essa decisão foi o selo da amazon certificando a integração com o sistema Alexa. Configurei nos Eua em inglês e voltei para o Brasil. Depois de alguns meses parou de funcionar e eu nunca mais consegui habilitar. Agora, estou automatizando a minha casa, tive que comprar dois amazon echo dot e simplesmente não consigo tocar música na minha Sonos Move (que eu tanto gosto do som) ao mesmo tempo. Vendo todas as perguntas aqui e falta de uma atitude prática pelo time Sonos, estou decidido de vendê-la para substituir por algum dispositivo que seja 100% integrado. Acho que é mais útil usarmos esse espaço para discutirmos sobre qual produto (que não Sonos) devemos comprar com integração total à Alexa? Qual vcs indicam para eu substituir minha Sonos Move?

 

I bought my Sonos Move on the early 2020. The feature that made me decide for it was the fake Amazon Alexa integration. I set it up in the US, it worked, and then came back to Brazil . After some months Alexa had stopped working. Now that Im getting home automation seriously I had to buy two amazon echo dots to control my smart devices. My Sonos move became useless since I’m not even able to play songs at the same time along with my other smart speakers. I’m truly feeling frustrated about this lie. Sonos should not be able to use Amazon Alexa seal since it’s not available everywhere. We live in a globalized world guys.. common!! I just arrived in this forum and seeing all the frustrated pals and not even one action from Sonos team but “ok, we’re sending your concern to our team” for more than one year I just decided to sell my Sonos Move. That said, I think we should use this space to discuss about alternative devices that could replace our useless non amazon alexa Sonos. What is an equivalent speaker that is Amazon Alexa friendly for Sonos Move? What would you buy instead? Thank you all!

There is someone from Sonos that reads that? My felling is that we discuss that for more than a year but no one in Sonos even look this posts. Are there a way to send a question to Sonos officially? Just to make sure they know that many customers are not satisfied. 
 

Should not be so complicate as Alexa is already in pt. I have other appliances that don’t have Portuguese but they let you use Alexa in pt. Not 100% ok but most of the things works fine and good enough is better than perfect. Why Sonos does not work like that too?

It is a shame that a so good company is not looking those details. 

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Adding to that I think until we have Sonos officially in Brazil we won’t have Alexa in Portuguese.

Check the following link for the languages available.

https://support.sonos.com/s/article/3505?language=en_US

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Any update for this thread? I can’t use Alexa in Brazil, even if I decide to talk in English with her.

Hi vnovas,

You can do that however you have to trick Sonos+Alexa to think you are living outside of Brazil, that way you can do the configuration and be able to talk in English. I don’t remember exactly how to do this as I have done it long time ago, but you can, just search on the internet and you you find how. I suggest you configure everything including your Amazon Alexa account as you were living abroad, that way you will be able to configure it for English.

The biggest issue still is that Portuguese is not available even though Amazon released Portuguese as an official language.

I think that has to deal with a contract maybe as other languages are available like italian, spanish, etc.

Regards,

Cesar

Any update for this thread? I can’t use Alexa in Brazil, even if I decide to talk in English with her.

This is very frustrating. Over a year of requests and not even an update. Must not be difficult to develop. If this is never going to happen, at least put out an official statement so we can get rid of our Sonos equipment. I might as well do it sooner or later.

I can’t believe this. Sonos app dev is AWFULL. If I knew it was like this I would not buy it. 

Where is the support for portuguese? Is that so difficult to make happen? Omg

The same here: one of the reasons I chase Sonos was because it is compatible with Google Assistant and Alexa. When I tried to configure the whole system to work: “not working in your country”…..

Very disappointed.

 

Honestly it is difficult to understand, more than a year with alexa's service in brazil, and sonos has not yet enabled its device. What is the problem with Brazilians

It’s one year anniversary of Alexa in Portuguese and no news from Sonos. I am slowly replacing my speakers to native Alexa ones. Not as good sound like Sonos but at least they respect us.

Mate, I actually made it work by changing my amazon account to the US, installing Sonos skill and then changing back to Brazil again. Not hard to do, on youtube you can find how to do it.


by doing that you were able to use Alexa in Portuguese? How? Portuguese BR is not at the available language at the skill description as you can see below

 

Supported Languages

English (AU), English (CA), English (GB), English (US), French (CA), French (FR), German (DE), Italian (IT), Japanese (JP), Spanish (ES), Spanish (MX), Spanish (US)

Mate, I actually made it work by changing my amazon account to the US, installing Sonos skill and then changing back to Brazil again. Not hard to do, on youtube you can find how to do it.

Still waiting some Sonos app update to put alexa in Portuguese. This is really frustrating! Best sound quality, worst app development

Uow, how sad I am to find out I am just not able to use these new 2 Alexa echos with my Sonos Speakers/Home Theater integration. I have two play1, one play5 and a Sonos Port so there is a quite good amount of money invested in these speakers. Please give us some atention, guys. C’mon.

Sonos, 

 

More then 1 (ONE), yes, ONE YEAR ago, Amazon released the support for alexa in portuguese.  You deliver your product advertising ALEXA SUPPORT with a alexa dial on top of it, can you PLEASE, STEP UP and just make the skill able to be installed in the BRASILIAN ALEXA APP?  Jezus Christ, how hard is this that takes over one year to make?

 

 

What the hell sonos!  We are waiting for  MORE then 1 year and we still cannot use alexa in portuguese in your product!
 

I can't use Alexa in Portuguese along with my Sonos system. I was about to buy the new Sonos One, but my family won't be able to use in English. =/

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Esperando sentado, há quase 1 ano, essa atualização Sonos, para liberar o Alexa em Português do Brasil.

This is very frustrating. Bought a number of Sonos Ones to replace the HomePod we currently have but didn't know it wasn't ready for Portuguese yet. You assume that if Alexa is available in Portuguese, Sonos having "Alexa built-in" as advertised, will support it. Well, I was wrong. 

Hopefully the team can implement this soon. NPS detractor right here. o/

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I am also interested in having Portuguese functionality. I have Sonos systems working with Alexa in Canada and Brasil. I’d like to switch to Portuguese in Brasil so the rest of the family doesn’t have to bother with English. I’m the only native English speaker, so we would definitely benefit from Portuguese capability. 

@Adam S 

 

    Any update ? 

   At this point all Alexa devices can speak portuguese with no issues (this function is stable).

   I understand that you will have to add a new entry in popup in Sonos app to set to pt-BR, but other than that all the voices are coming from Amazon , so not really sure why you need spend time developing this feature if the feature is provided by Amazon. This will make all Sonos users that want this feature in Brazil and around the world using Alexa with Sonos speakers happy.

 

Thanks,

Guilherme

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Hello,

 

When do we have this!! Please don’t forget… you have Brazil but ALEXA and GOOGLE are already for a long time availble in PORTUGAL!!!

So for when 🙂 plssss

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Hi Adam,

Thank you for the response. I’m looking forward to be able to speak Portuguese to Alexa and be able to hear the news in Portuguese as well. She reads news that are in Portuguese as American english which makes it impossible to understand what she is saying. Also she can’t play music by Brazilian bands/singers as she can’t figure it out the names… so I can ask music to be played by Metallica or Coldplay without any issue, but if I ask for Caetano Veloso or Paralamas do Sucesso, she can’t figure it out the band or singer which is really annoying. I’m currently speaking english to Alexa as this is the only option I have, for my surprise Italian and other languages are also available.   Regards, Cesar 

Hi @cgammaro.

News regarding Portuguese support on Alexa will be updated here. At this time, we do not have any updates regarding added language support for Alexa.

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Hi Adam,

Any news on this matter? I don't yet see Portuguese as a Language option for Alexa, Alexa already have that on Echo devices but missing on my Beam. I don’t understand why even though the language is available to be used (by Amazon) it doesn’t show up in the Sonos app.

Regards,

Cesar