![](https://uploads-eu-west-1.insided.com/sonos-en/attachment/7886d375-f267-47df-9a6a-7ac8ce9b44c7.png)
![](https://uploads-eu-west-1.insided.com/sonos-en/attachment/c1dc8872-3091-42cb-8c0d-c42077f4a089.png)
Pics related.
I kept having trouble connecting to my One SL, and after talking to Sonos technical support and my internet provider, it turned out that the problem was (at the time) related to the internet frequencies. My phone insisted on using 5.0 GHz, and the One SL only does 2.4.
My internet provider then sent me the equipment needed to split up my internet in two separate networks; one 5.0 and one 2.4 ghz. I thought it would work.
I was wrong.
Now my One SL just… won't connect to the 2.4ghz network at all? I've restarted and rebooted the router, the One SL, the app, the new signal boosters - everything. More than once. And it just. won't. work. My phone and PC connects to it fine, though.
Of course, Sonos support isn't available over the weekend, so I figured that I would ask you guys. Any ideas as to what could be wrong?