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"Lowest Volume"?? I cannot be the only one...

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Y
Userlevel 1

Just tried playing some nice quiet music on my One in the bedroom. Volume 1 is sooo loud.

What is the dB level you’re hearing? - perhaps try with a suitable mobile App and report back.

In my main bedroom I get between 17dB and 30dB depending on the playing audio source. I’m probably fine with anything up-to 40dB, personally speaking.


That reading is appropriately 2 feet away from speaker to head (on pillow).

 

 

Ken_Griffiths

Just tried playing some nice quiet music on my One in the bedroom. Volume 1 is sooo loud.

What is the dB level you’re hearing? - perhaps try with a suitable mobile App and report back.

In my main bedroom I get between 17dB and 30dB depending on the playing audio source. I’m probably fine with anything up-to 40dB, personally speaking.

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Y
Userlevel 1

Just tried playing some nice quiet music on my One in the bedroom. Volume 1 is sooo loud.

E

Still waiting!

M
Userlevel 1

Please SONOS: fix the minimal volume. Your Speakers are not cheap, and i don’t understand why you can ignore this?

E

I am stunned at how bad volume control is on Sonos. This is a perennial problem. I have tried adjusting the “Volume Limit” to 50%. Sometimes that works, sometimes it doesn’t. It just depends on how Sonos feels that day, or if the update messes it up. I wish the Sonos management could address this since it is one of the MAIN thing that matters. Here I am trying to play music at 4% in the office and everyone is getting blasted by high volumes.

 

...I like the Sonos response, “move the speakers further away”. I will have my lawyer call them to arrange for them to move the walls of the office out by ten feet. Or,… and I know it’s a CRAZY idea, but maybe Sonos wants to fix the f’ing volume problems internally so we don’t all have to buy bigger offices/houses??? I get that I’m asking for WAY too much given they are only 21 years (!!) into developing the software. Sonos is to volume as Microsoft is to well-designed software. The managers and engineers must be doing some serious “resting and vesting” on mattresses under their desks. Their stock is down 33%+ since the IPO in 2018… I have NO IDEA why. None, at all. Spend the week on this issue and fix it already and stay on top of it!!!

P
Userlevel 2

Same problem here, sound is still way to loud. Even at sound settling 1. 🤔

Firmware 15.3

 

M

I have the same problem.  I usually have music playing at night while we sleep.  I used to play at level 5; now level 1 is too loud to leave on at night.  Just general listening, the max volume I can use is about 2.  This is inconsistent with the experience I’ve had with Sonos over the past several years.  Any idea when this issue will be resolved?

T
Userlevel 7
Badge +4

There is a bug in the latest system update 15.2 which I posted about immediately after the update was released - Volume levels too high after 15.2 update | Sonos Community

So far the response from Sonos has been absolutely terrible and I’m losing my faith in them. I currently can’t use my Sonos system properly and it’s evident this is affecting many more people.

Who knows when they’ll fix it? Sonos don’t seem to care at the moment.

J
Userlevel 3
Badge +4

Hi,

 

you’re not the only one. Check this topic:

and check the “Best Answer”

Jamie A
Userlevel 7
Badge +16

Hi @tmessy, welcome to the Sonos Community!

Sonos speakers can get very loud, though if the lowest volume that isn’t 0 is too loud, then it’s possible the surround speakers themselves are too close to your listening position. Are you able to move your surround speakers to a different location?

You mention TV being too loud, but does this also happed with music?

As you have already set a volume limit on the speakers, I would also recommend changing the TV/Music level in the home theater surround settings.

If you have done this as well and the volume is still too loud, then please submit a diagnostics and reach out to our support team, as they have the tools necessary to troubleshoot this issue with you.

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