Answered

Bluetooth connected but no sound - Era 100

5 months ago
1 December 2023
28 replies
2265 views

HumanoAlex
Contributor I
0 replies

I just purchased my Era 100 to connect it to a Samsung Monitor. The speaker connected to my iPhone and iPad perfectly but not with the monitor.

The monitor does not have bluetooth so I bought a bluetooth transmitter and it works perfectly with my AirPods and Sony earphones but not with the speaker. The Sonos app indicates that it's connected to the BT transmitter but there is no sound. I also tried to connect the speaker with a 3.5 mm jack and nothing, no sound. do I need to buy a better BT transmitter? I bought a random one from Amazon or do I need the Sonos in-line adapter?

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Best answer by Corry P 1 December 2023, 11:18

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L

LMV
Lyricist I
1 reply
5 months ago
2 December 2023

Same here! Bought the Era yesterday and also realized that:

It only stereo-pairs with other Era 100 (I have Play:1)
Line-in only works with the Sonos audio adapter. It has to be Sonos brand
And now this?

Regretting it already. Fix ASAP!

M

Same problem here. Bluetooth is connected but no sound is coming out. Every once in a while I hear something for a quick sec then complete silence again.

G

I have the same issue with my Samsung Frame TV. Even when paired, sound may or may not be produced, it is totally haphazard. The other hoprribly annoying thing is the loud beep whenever it pairs/unpairs. I truly hope there is a firmware solution soon becase, now, it is basically an expensive paperweight.

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