Despite being plugged in and sat on the charging base my roam speaker won’t charge. It’s now flat and unusable.
I’ve also recently changed broadband providers so I can’t see it on my system either as I can’t add it to the wifi!
where do I start please?!
Best answer by buzz
View originalMy roam won’t turn on. It has been sitting on its charging base. No lights come on when I touch or hold the button down.
You’re welcome -- “Been there, done that … .”
The reset operation solved everything! After pressing the power button the unit came back to life with 100% battery life. And then I was able to add to my Wi-Fi
thank you so much 😊😊
Here are instructions how to recover after changing routers.
With respect to the battery issue, I suggest that you refrain from Factory Reset without further consult, however, there is another type of reset that may resolve your issue. Remove ROAM from the charger then press and hold the power button for 15 seconds. If your finger slips off the button, restart the 15 second interval. The ROAM should respond. Now place the unit back on the charger and fully charge the unit.
Also make sure that you are using a proper charger and that the charger is functioning.
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