Privacy statement concern
Am I the only one that finds the new privacy statement disturbing? I cannot recall ever being told when I bought my seven products over a period of time that Sonos had the right to threaten disabling my property if I didn't pass over personal information. Does anyone in the UK know if, by law, they can blackmail consumers in this way, post-purchase?
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When you presume to assume what would be concerning to me it is difficult to have a constructive conversation.:?
I'm trying to be respectful, but I can't tell if you're being deliberately obtuse or not.
It's not rational to suggest that your concern would actually be with the lack of an opt out. Obviously, you have to be concerned about some information you can no longer opt out of sharing. I simply don't know how else to say that.
They will not require explicit consent for changes going forward.
I can appreciate your concern here. However, I would inform you that essentially every single agreement you've ever seen has that same verbiage though.
Examples:
https://www.chase.com/digital/resources/privacy-security/privacy/online-privacy-policy - Scroll to the end.
https://www.bose.com/en_us/support/policies.html - Look for Changed Terms.
It's worth noting that isn't even a new line in the Sonos privacy policy. Here's the exact wording from Nov 2014:
Notice of changes to this policy
Sonos will update this privacy policy statement from time to time. When we do, we will revise the "last updated" date at the bottom of this page. For changes to the privacy statement that we deem to be material, we will notify you by placing a prominent notice on home page of the Sonos.com site.
So, if you weren't concerned about that in the past, then it wouldn't seem to warrant this high level of anxiety.
I'm a bit confused here as well. Sonos was always collecting data from it's users and you've not been able to opt-out before besides not accepting the T&As and that won't let you use Sonos. I guess the other way would have been to delete your Sonos account and that will have the same effect, you're unable to use Sonos. So there is no change at all.
What also concerns me is that I must agree to the privacy policy as written today, but when we are forced to agree we also agree to all future versions:
Then don't agree. Simple as that. There are customers out there still using rather ancient Sonos software versions due to certain music service incompatibilities with newer versions (Audible springs to mind, just as an example). You won't cripple your currently used controllers if you keep running older software versions.
Save a backup copy of the installation files for said software controller versions and disable automatic updates on your system to prevent accidental updates. Oh, and tell the wife to not click on 'Update'. 😉
You will need to agree to this going forward, not US only.
http://www.sonos.com/en-us/legal/privacy
http://www.sonos.com/en-us/legal/privacy
Where is this new policy statement. I've received nothing ... is it US only?
[quote=Skelton]
No, that's what you're talking about, but that isn't what would be concerning you.
When you presume to assume what would be concerning to me it is difficult to have a constructive conversation.:?
What also concerns me is that I must agree to the privacy policy as written today, but when we are forced to agree we also agree to all future versions:
"Sonos may modify or update this Statement when necessary to reflect customer feedback and changes in our Products and Service; so, please review it periodically. When we update this Statement, we will revise the “Last Updated” date at the top of the Statement. If there are material changes to the Statement or in how Sonos uses your personal data, we will notify you either by posting a notice of such changes before they take effect or by sending you a notification. We encourage you to periodically review this Statement to learn more about how Sonos is using and protecting your information. Your continued use of the Service or Products after any modification to this Statement will constitute your acceptance of such modification and updates."
They will not require explicit consent for changes going forward.
No, that's what you're talking about, but that isn't what would be concerning you.
When you presume to assume what would be concerning to me it is difficult to have a constructive conversation.:?
What also concerns me is that I must agree to the privacy policy as written today, but when we are forced to agree we also agree to all future versions:
"Sonos may modify or update this Statement when necessary to reflect customer feedback and changes in our Products and Service; so, please review it periodically. When we update this Statement, we will revise the “Last Updated” date at the top of the Statement. If there are material changes to the Statement or in how Sonos uses your personal data, we will notify you either by posting a notice of such changes before they take effect or by sending you a notification. We encourage you to periodically review this Statement to learn more about how Sonos is using and protecting your information. Your continued use of the Service or Products after any modification to this Statement will constitute your acceptance of such modification and updates."
They will not require explicit consent for changes going forward.
The concern is the alleged coming inabillaty to opt out and eventual loss of function.
No, that's what you're talking about, but that isn't what would be concerning you. What about the information you'd be sharing is concerning? I'm not baiting you. I'm trying to understand what of that information is upsetting because it looks benign to me.
If it's so clear then why are people arguing about it.
I guarantee Sonos will sell this information.
Some people aren't technical, and it's easy for them to misunderstand things when technical concepts are in play. Prime example, the original poster appeared worried about providing his zip code, not realizing that his IP (unless thru a proxy) is basically giving that away and more every time he connects.
To the second point, you guarantee nothing. You're posting baseless conjecture because there's no actual evidence of what you said. And this is the other reason people get confused. Misinformation.
Voice activation will be working with Amazon Alexa. So your existing Sonos Speaker will not listen to you, it will only be controlled by Amazon Alexa.
To summarize what Smilja posted - Sonos will have to exchange technical details about the operation of your Sonos gear with the partner (ie Alexa/Amazon). You don't have to let Sonos exchange this information, and all you have to do to prevent it is to not use it, or disable it if you have used it before. Just that easy.
I suppose so.
Direct Control or Voice Control Functionality:
As the world and our customers’ homes have become more connected, we have realized that our customers might prefer to control their Sonos Products by means other than their Sonos app, for example by using a voice enabled product (for example, Amazon Alexa), through a home control mechanism (for example, a Lutron Pico remote), or through the app offered by their favorite music service.
In order to enable this functionality, you will be prompted to allow such devices to connect with your Sonos system (similar to the process you go through to connect a music service). Once you have enabled this functionality, we collect and process the Functional Data, the Additional Usage Data, and Audio Data.
Sonos will share a subset of this data with partners that you have specifically authorized to receive such data in order to ensure that the voice or direct control functionality is working properly. If you wish for us to stop collection of this information or sharing it with the parties you have authorized, simply disable the feature (for example disable voice control) or unlink the feature (for example unlink your home automation remote) from your Sonos Products. Conversely, voice control functionality will not work unless you authorize us to collect and process the data as outlined in this section.
No, they won't:
Sonos respects your privacy and your rights to control your personal data. Our guiding principles are simple. We will be transparent about what data we’re collecting and why. We will protect your data as though it is sacred. And we do not and will not sell your data to third parties.
Voice activation will be working with Amazon Alexa. So your existing Sonos Speaker will not listen to you, it will only be controlled by Amazon Alexa. We will see if there is coming a new sonos speaker with integrated far field microphone in it.
From the Blog Post:
...
We will protect your data as though it is sacred. And we will not sell your data. We’ve never sold it before, and we won’t sell it in the future. ...
From the Blog Post:
...
We will protect your data as though it is sacred. And we will not sell your data. We’ve never sold it before, and we won’t sell it in the future. ...
If it's so clear then why are people arguing about it.
I guarantee Sonos will sell this information.
It's much more than they need to enable voice recognition.
I'm also not concerned about the policy update. Don't know what's so private about my sonos room names or what I'm hearing on it. Sonos was also a streaming device before so nothing changing. What I like is how Sonos handling this, the policy is clearly written and they not hiding anything.
[quote=Skelton]
Tl;dr Sonos tells users to y. Because like most of the posters here I'm just not understanding your concern.
The concern is the alleged coming inabillaty to opt out and eventual loss of function.
Tl;dr Sonos tells users to y. Because like most of the posters here I'm just not understanding your concern.
The concern is the alleged coming inabillaty to opt out and eventual loss of function.
Running out of arguments, do we?
Didn't even realize we were having an argument
You seem to be trying to bait me, unsuccessfully, troll
Tl;dr Sonos tells users to accept massive private data collection or your expensive speakers will stop working.
That's simply not what it says. Here's what I would recommend everyone do before you have a stroke.
Actually read the Privacy Policy. It's not written in complex legalese. Here's a link to the US one here:
http://www.sonos.com/en-us/legal/privacy#functional-data
You don't need some hack at ZDNet to explain it to you, the facts are all there. I'll be honest. It's kind of long, but if you can't make your way through it then it isn't a big deal for you.
The supposed "personal" information that ZDNet lists is hilarious. Email, IP, "room names", etc. Oh god, not the room names!
Stop being a troll, we are talking about the Sonos policy.
Honestly, what specific information are you worried about Sonos getting their hands on with the updated policy? If it's just a nebulous "my data" no one is going to take these posts seriously. Because like most of the posters here I'm just not understanding your concern.
Running out of arguments, do we?
Would be great if you could post back if there are opt out options after you agree to the policy.
maybe, but I imagine someone else will get to it before me.
Thanks my system updated via my partner, nothing changed so far other than she agreed to the new policy which we'll see if that is an issue in the future.
No. Have you opted out of Alexa too?
Stop being a troll, we are talking about the Sonos policy.
My partner just ran the update on our system fuck me Sonos.
My data only contains my registered products, I've opted out of the other data collection. And the update only provides an agree to the policy option. Do you see the issue now?
The privacy policy on this website says that you can opt out of data collection. So no, I don't see a good reason to believe that agreeing to the new privacy policy means that you are giving up the ability to opt out of data collection.
Would be great if you could post back if there are opt out options after you agree to the policy.
maybe, but I imagine someone else will get to it before me.
No. Have you opted out of Alexa too?
Opt out of what? Disenroll from data I have been providing since the very beginning? :D
Much ado about nothing.
My data only contains my registered products, I've opted out of the other data collection. And the update only provides an agree to the policy option. Do you see the issue now?
Would be great if you could post back if there are opt out options after you agree to the policy.
Opt out of what? Disenroll from data I have been providing since the very beginning? :D
Much ado about nothing.
Oops, I just noticed the 7.4 update which seems to just be the privacy thing!
http://www.zdnet.com/article/sonos-accept-new-privacy-policy-speakers-cease-to-function/
From the article: "Society as a whole continues down a path where devices in your home, traditionally our most private space, are largely controlled by other people who want to know what you're doing."
Short of living on a hill, off every grid, I don't see how to avoid the inevitable.
That said, I haven't heard anything from Sonos. Probably because Amazon hasn't released Echo/Alexa in India as of now.
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