I have just purchased 2 Era 300 speakers, I want to use them as surround speakers, I have an Arc and a Sub, the Arc is wired to the router, but one of the Era 300 speakers just won’t connect, nothing works, it’s semi recognized by the system, because I can try making changes in the Network portion of the Sonos app (the leds on it light up) , but nothing works 😞
Does anyone have any ideas?
Best answer by AjTrek1
View originalAny update on this? I have 2 era 300s that will not connect to my Wi-Fi. I tried changing every setting on my router with no luck. I have added and removed all other 12 of my Sonos products with no issues, only the 300s won’t connect to Wi-Fi
I have the same exact set-up and issue here! Im beyond frustrated with Sonos right now. I’ve logged 10 hours so far with 2 hours on the phone with inadequate Sonos Tech Support from the Philippines. Been a customer since 2006 but connecting the Era 300 has been the worst experience thus far. About to return to Sonos unless someone else has any clue.
On a Netgear Nighthawk Mesh network which works fine with my 15 other Sonos products. Maybe there is a bug Sonos needs to fix?
my Arc, sub, and Era300 are all connected wirelessly , my difficulty was removing my play1s from the app.
are any of yours hardwired?
I have the same exact set-up and issue here! Im beyond frustrated with Sonos right now. I’ve logged 10 hours so far with 2 hours on the phone with inadequate Sonos Tech Support from the Philippines. Been a customer since 2006 but connecting the Era 300 has been the worst experience thus far. About to return to Sonos unless someone else has any clue.
On a Netgear Nighthawk Mesh network which works fine with my 15 other Sonos products. Maybe there is a bug Sonos needs to fix?
if you turned off wireless for the arc and and sub be sure to turn it on
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