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Sonos Beam 2 lost connection with Samsung TV, which is connecting thru eARC

  • 14 November 2023
  • 55 replies
  • 2339 views
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55 replies

A

Does anybody know whether this issue has been resolved? 

Ummagumma
Userlevel 2
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Does anybody know whether this issue has been resolved? 

No it's not, a few of us have just experimented with different settings mine being explained just below this. I've also purchased a remote power socket that I've also used to easily do a power cycle. But at the moment mine is stable with what I've changed below.

I'll see you on the darkside of the moon
A

Hi Schlumpf

interesting comment! Are you responding in a personal capacity or on behalf of Sonos?

L

Had Beam for awhile now (Dec 2023?) and got gigantic Samsung 75" QS70C TV around same time.  All worked fine until last night, when I sat down & Beam was not outputting audio.  Samsung had disabled HDMI-eARC.  Unplugged, rebooted, working.  This AM, same thing.

I guess I now join the club of annoyed users?

Anyone switch to optical cable (SPDIF) as a workaround?

H

I have exactly this issue too.  Very frustrating - real dis incentive to upgrade/ change systems once you get a stability

It’s annoying! It’s even more frustrating not knowing if it’s the TV or the beam!

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