Sonos Surround Speakers crackle/static sound

  • 20 March 2017
  • 54 replies
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54 replies

1402249359 - same issue with crackling from my Play:1 surrounds. 

Hallo,

I have the disturbing, bbbzzzzzz noise in my System. I own an Playbar, 2x Sonos One, SUB. My diagnostic number is 946884388. Please correct it or send my the intstructions.

Thank you in advance.

Best Regards.
I have the same problem with my Play 5. It just occured - no changes to the setup or wifi or anything. Submitted diagnose 1929851280.
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Hi @Boris_86, thanks for reaching out. For this it'd be best if you can contact our support team directly, as there's some troubleshooting that needs to be done live. You can find our phone number and hours in your region here.