+23
I see that in the Add Services dialog, TuneIn is listed as “no longer supported” (on mobile, Desktop doesn’t include the summary text). We are supposed to use “TuneIn (New)”, which requires a TuneIn account to work.
Looks like this means we cannot add custom URLs any more once TuneIn (classic?) is removed?
Support, can we get an official statement on this please?
I’m concerned about this too. I spent a lot of time adding many custom URLS over the years, including lots of higher bitrate streams from my paid subscription service Digitally Imported (eg. the owners of RadioTunes, JazzRadio, ROCKRADIO, etc), to the “My Radio Stations” section of TuneIn.
Now, when I open up the legacy TuneIn service in Sonos, there is a message that this legacy service will eventually go away, and be replaced with the “new” TuneIn service.
It reads: “Is TuneIn going away? No, TuneIn is simply launching a new service and the current one will be removed from the Sonos app soon.” It doesn’t say how soon the legacy TuneIn service will be removed.
Since the “new” TuneIn service currently has no similar “My Radio Stations” feature/section (that I can see), are they just going to pull the plug on this feature permanently, and therefore, will all of the custom URLs I created simply disappear?
I will be mad if these custom URLs aren’t automatically saved somewhere, since Sonos directed users to add our own streams via this method for years! https://support.sonos.com/en-us/article/add-an-internet-radio-station-to-sonos
You would think the logical next step would be for Sonos to add custom URL stream input to their own APP rather than leaning on 3rd parties to do it for them.
Does seem very odd?.
Maybe down to not being able to monetize custom URLs..
Always the suspicion that Sonos is unable to monetize this, or monetize that. I suggest you read back through the thread.
The custom URLs have no TuneIn involvement at all. They’re stored directly in the system. The old TuneIn menu was merely a convenient place to put the UI at the time. If one adds a URL, favorites it into My Sonos, then removes the TuneIn service entirely the URL will continue to work fine.
Hopefully Sonos will find a new menu location for custom URLs. I only retain (old) TuneIn for this purpose as UK laws so unhelpfully block it from listing anything interesting.
I contacted TuneIn and they basically said the My Stations feature will not be added to the “new” TuneIn, so I assume I will be losing all of the custom URLs I created over the years.
Additionally, while I can add a custom url to TuneIn using their PC desktop app, for some reason, the full “library” (ie the list of all of my favorited stations) I created using the desktop app, does not show up in the favorites section of legacy or “new” TuneIn apps inside Sonos. Even though I’ve logged into TuneIn inside Sonos with the same credentials, I get a different and shorter favorites list in the Sonos version of both TuneIn apps (legacy and new) versus the list I see while using my PC, Android, iOS versions of TuneIn.
Unless this is a bug, it leaves me to conclude that TuneIn doesn’t pass through the library of favorites (including any custom urls) to Sonos. So, the suggestion above to add custom URLs to the desktop version of TuneIn doesn’t work for me. It doesn’t pass into Sonos.
+18
Hi
I’ve come across some more information that I’d like to share with you all:
The latter feature is not yet currently not working but it is our intention to work together with TuneIn to bring this feature in as soon as possible.
For now, you can of course still use the “old” TuneIn container in the Sonos app.
I hope this helps.
+23
Are there any other apps that permit custom streams?
how about radio.net or Plex?
is there a cost to publishing an app on TuneIn?
Custom streams are actually nothing to do with TuneIn:
TuneIn themselves have nothing to do with it, despite how the UX is presented right now.
thanks for this
I must add when I wrote
is there a cost to publishing an app on TuneIn?
i actually meant app on Sonos not on TuneIn
so the TuneIn app is just a convenient way of storing a book mark to the stream, it should be in the Sonos app not a third party app.
kinda looks like Sonos wrote the original TuneIn app and now TuneIn are doing their own without some features
realistically Sonos should add the custom streams to their app then
would make more sense overall.
+18
Hi
I’m told that you will be able to continue using the original TuneIn service, if you so wish.
Please note that it is not Sonos that maintains each service integration, so we cannot comment on how long each will last.
I hope this helps.
Hi
Thanks for your post!
Unfortunately, we cannot comment on future updates.
Curious if any updates on this or anyone has found a work-around? My fav thing to listen to is a custom internet station and it sucks I can no longer use my SONOS system to stream this.
You would think the logical next step would be for Sonos to add custom URL stream input to their own APP rather than leaning on 3rd parties to do it for them.
Does seem very odd?.
Maybe down to not being able to monetize custom URLs..
+18
Hi
TuneIn membership is free - you can sign in with your Google or Facebook account, much like many other websites. The Premium version of TuneIn, which is available at a cost, is for gaining access to certain restricted stations - mainly sports and news stations, it looks like, as you will see if you go to the Premium section of their homepage: https://tunein.com/radio/premium/
So, using the TuneIn app and the new TuneIn service to manually add custom radio stations to Sonos (once it is fully implemented) will not cost a penny.
I hope this helps.
Great to hear that Sonos knows that this problem exists. I can also confirm that the added custom URLs in the TuneIn iOS App are not synced with „TuneIn New“ Sonos app.
I use this feature extensively for hq radio streams from DI Radio and for streaming sound from my turntable via custom radio station running on a raspberry. So please don’t remove the old TuneIn app before you somehow re-integrated that feature into TuneIn Sonos integration. TuneIn support didn’t give eny feedback if they are even working on it btw.
Hi
I understand you can’t comment on future updates.
I can see currently there are 2 x TuneIn options available on SONOS music services called ‘TuneIn’ and ‘TuneIn (New)’ on the latest app.
Are you able to comment on the likeliness that the old TuneIn service will be kept available for a while Is that down to TuneIn?
Does SONOS try to keep legacy software available as long as possible?
I tried adding a custom url to my favorites via the TuneIn app, but I can't. I use the free version. Is it that? Or am I doing something else wrong? I can play the custom url, but that's the only thing.
+18
Hi
Yes - you need to install the (unsupported) legacy version of TuneIn to do so. I just verified this still works mere moments ago.
I hope this helps.
+18
Hi
TuneIn recently restructured how they do things, so there are two versions of the TuneIn service available for Sonos. They are clearly marked as old and new. In time, the new version will support manually adding station URLs via the TuneIn app, but as far as I am aware, does not yet.
I hope this helps.
+18
Hi
That’s a fair point. I was just relaying the current, official answer, which admittedly seems a bit out of date.
I’m working on getting a better answer for you, but TuneIn is definitely still supported in the time being.
So is there any clarity yet about our ability to continue adding custom URLs in one way or another once these changes to TuneIn come into effect? My custom URLs are saved in my ‘Favourites’ as ‘TuneIn’ stations, even though they have nothing to do with TuneIn.
Maintaining the existing URLs is one thing, but certain stations change their details over time, and – sometimes one even discovers a new station so needing to add new feeds is crucial.
It would be great to have a native feature in SONOS to do this… without any app or subscription. This is actually a key feature for many people who were sold the ability to listen to internet radio.
My interpretation is: Custom URLs are a function that Sonos provides, and for whatever reason, put it originally under the TuneIn integration. Your second paragraph both denies, and suggests this.
What ‘funds’ do you speak of in your third paragraph? If you’re setting up a custom URL to a radio station, there is no TuneIn involved, so there wouldn’t be any payments, unless you choose to send the station money on your own to support their ability to maintain an internet accessible stream.
I’m not sure what motivation there would be to remove this functionality.
+23
Curious if any updates on this or anyone has found a work-around? My fav thing to listen to is a custom internet station and it sucks I can no longer use my SONOS system to stream this.
Sorry what is the issue for you right now? Are you lacking TuneIn (Classic) on your system?
I added a custom url in the TUNEIN app and its in their General Folder (you can not specify which folder to save) and added it to Favorites … and yet when I go into SONOS … and open the TUNEIN APP and look … hardly anything that shows relates to my account (and i have logged out and back in on SONOS) no folders show up not even general… its a mess.
I delete TUNEIN NEEW and added back the old TUNE IN but of course the custom url is not in MY RADIO STATIONS because the doesnt exist in the new TI… what a mess. (NOT SONOS fault .. but honestly the reason i dont use TI is the mess its website and app is… its one of the most frustrating apps to use and the website is just as bad.
I contacted TuneIn and they basically said the My Stations feature will not be added to the “new” TuneIn, so I assume I will be losing all of the custom URLs I created over the years.
Additionally, while I can add a custom url to TuneIn using their PC desktop app, for some reason, the full “library” (ie the list of all of my favorited stations) I created using the desktop app, does not show up in the favorites section of legacy or “new” TuneIn apps inside Sonos. Even though I’ve logged into TuneIn inside Sonos with the same credentials, I get a different and shorter favorites list in the Sonos version of both TuneIn apps (legacy and new) versus the list I see while using my PC, Android, iOS versions of TuneIn.
Unless this is a bug, it leaves me to conclude that TuneIn doesn’t pass through the library of favorites (including any custom urls) to Sonos. So, the suggestion above to add custom URLs to the desktop version of TuneIn doesn’t work for me. It doesn’t pass into Sonos.
+23
I will be mad if these custom URLs aren’t automatically saved somewhere, since Sonos directed users to add our own streams via this method for years! https://support.sonos.com/en-us/article/add-an-internet-radio-station-to-sonos
My iOS app (see profile) will let you export your custom radio station urls to a file as a backup.
+17
Since Sonos says the options a provider like TuneIn provides are largely up to them, maybe contact TuenIn and let them know this feature is highly regarded by Sonos users?
Since Sonos Radio (Free) relies on streams provided by TuneIn, maybe Sonos can provide this feature? We’ll see when TuneIn (old) stops.
+17
Just a thought. If you would use a TuneIn account, could you not ad a radiostation through their app, even when you do not use the premium version? Would this added station then be carried over to Sonos?
+18
Hi
Thanks for your post!
Unfortunately, we cannot comment on future updates.
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