After updating to Ventura 13.2.1, the Sonos Controller Application tries to update, but fails repeatedly. Is this a known issue? If so, what is the solution?
Best answer by LordAttilas
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I had the same issue for some time in MacOs. Yesterday I found that you need to authorize the “Sonos Installer” under System Settings → Privacy & Security → App Management. Once I allowed it I was able to use the auto update from the Sonos app itself.
Previously I was uninstalling and installing the new one from the website.
Thank you, I was finally able to update mine
I created an account to let you know this resolved my issue after a loooooong time
I had the same issue for some time in MacOs. Yesterday I found that you need to authorize the “Sonos Installer” under System Settings → Privacy & Security → App Management. Once I allowed it I was able to use the auto update from the Sonos app itself.
Previously I was uninstalling and installing the new one from the website.
You're the BEST! Thank you for posting this answer. This worked for me.
Same issue. This has been happening to me for the last four updates yet when I go to sonos support there is no information on this issue or how to fix. I find it unfortunate that it is the community that has to solve a products issues for other users rather than the company I paid a lot of money to for the product. I will be selling my sonos system as I find it to be a complete failure. It is slow, it is glitchy, it constantly needs updating that never works. It uses tune in for radio forcing me to listen to yet more adds, all in all a total waste of money and a terrible product.
Tried the LordAttilas “fix”. Didn’t work. Instead of putting up a not now option only just add one that says, “This is a MAC and the crap doesn’t work, no thanks.”
Thank you! I wish Sonos would make Best answer by LordAttilas an article that can be found by searching their support website. Instead, their instructions are to uninstall and then install again, which is cumbersome.
Tried all of the suggestions listed above and finally just installed the latest download over the existing app and no more updates needed.
I have never been able to get the Sonos App to update on an iMac.
Now to figure out the channel issue, system keeps dropping out on me.
On the Mac, you should authorize the “Sonos Installer” under System Settings > Privacy & Security > App Management.
Or, just delete the current file, and download a fresh copy from Sonos, making sure to ‘Connect to existing system’ when prompted.
The former is a much more permanent solution, the latter will work this time, and you’ll need to continue to repeat that process for each subsequent update.
I had the same issue for some time in MacOs. Yesterday I found that you need to authorize the “Sonos Installer” under System Settings → Privacy & Security → App Management. Once I allowed it I was able to use the auto update from the Sonos app itself.
Previously I was uninstalling and installing the new one from the website.
finally the solution I have been waiting for so long - THANK YOU!!!!
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