When trying to play SiriusXM on my Play 1 using the SONOS app I get a message that there are no selections available. I have used this streaming service in the past with no problem. I deleted and reinstalled the service, powered down and restarted the speakers, router and all devices without success. I have the same problem with all devices (Windows PC, iPhone, iPad). All other streaming services work fine. I can stream Sirius XM using their app so I know that the account is OK. Any other suggestions?
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The status page showed this down for a while - it now says restored.
It is not fixed.
An encouraging update: as of May 31, 10:30AM (Mountain), my Sonos app was displaying all the SiriusXM channels and my favourites.
Thanks! Mine works now too!
There are already many threads about the SiriusXM issues, perhaps some SiriusXM is working on the problem?
Since there was no software update from Sonos, I suspect the issue is at SiriusXM, have you contacted them?
Back up
It happened to me a couple of days ago, deleted and reinstalled SiriusXM and it worked. Just happened again. Reinstall does nothing. Rebooting network does nothing.
My guess is there’s something going iron at SiriusXM, since all Sonos does is point to the server location that they were told to. Not sure why it isn’t showing up on the real time status link. But Sonos does provide 24/7 support via Twitter as well.
It happened to me a couple of days ago, deleted and reinstalled SiriusXM and it worked. Just happened again. Reinstall does nothing. Rebooting network does nothing.
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