Now I cant use that speaker amd have just turned the volume right down.
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Best answer by Pierre C
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Sonos won't stop playing
I set an alarm up for my sonos play 3 in my room. Which has worked fine a couple of times letting me pause it but today every time i hit pause it just restarts the playlist I chose as the alarm music.
Now I cant use that speaker amd have just turned the volume right down.
Help
Now I cant use that speaker amd have just turned the volume right down.
Help
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Update. We deleted the Saturday alarm, and that stopped the playback. But as soon as we reinstated the 0800 alarm for Saturday, it all started again, even though today is Friday and it's now 0830. Grrr! Please fix this Sonos!
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+22
It is most likely you guys are experiencing network issues - certainly the sympton of being unable to switch off a speaker is highly suggestive of connection issues.
You should all try a system reboot as below:-
Switch off your Wi-Fi Router
Switch off ALL your Sonos kit
Switch off ALL devices connected to your Network
- Computers, Laptops, Tablets
- Smartphones, thick phones
- NAS
Switch on Router. Wait until it has re-connecte to the internet
Switch on Sonos Bridge and/or Boost, Connect - Wait a minute or two for them to connect
Switch on your Sonos Plays and Playbar
Switch on all your other network devices
If this is not successful then you should explore interference on your system.
Whilst it is somehow comforting to point the finger at updates as the reason for issues it has to be said that it is unlikely this is really the cause and that a bug has been introduced. See how the above goes.
You should all try a system reboot as below:-
Switch off your Wi-Fi Router
Switch off ALL your Sonos kit
Switch off ALL devices connected to your Network
- Computers, Laptops, Tablets
- Smartphones, thick phones
- NAS
Switch on Router. Wait until it has re-connecte to the internet
Switch on Sonos Bridge and/or Boost, Connect - Wait a minute or two for them to connect
Switch on your Sonos Plays and Playbar
Switch on all your other network devices
If this is not successful then you should explore interference on your system.
Whilst it is somehow comforting to point the finger at updates as the reason for issues it has to be said that it is unlikely this is really the cause and that a bug has been introduced. See how the above goes.
Same problem here. Couldn't stop the music after my alarm went off. It helped deleting the alarm. Is Sonos going to fix it?
Same here. In our case, the 6am alarm went off as usual and stopped at 0645 as usual. But then the *Saturday* 8am alarm went off at 0800 (today is Friday!) and that won't stop. You can't even stop it at the device. We have just unplugged ours.
Now I cant use that speaker amd have just turned the volume right down.
Help
Disabling the alarm did not help for me. I had to delete it completely.
Same issue this morning. Thanks for the alarm tip. I deactivated it and it stopped playing. Hope Sonos releaes a fix asap, otherwise we're stuck without the alarm.
I also used an alarm to sleep to but it kept repeating and the volume would increase by itself. Tried shutting the power off from the unit and then turning back on but it just continued. Thanks for this post. Turned off the alarm and it finally stopped.
Just reading the above bug that has infected sonos today....... if an alarm is set the system won't let you change or switch of until you go In and switch of the alarm from settings ...... sonos Tec team get onto this as it's only just started .......
Same thing here.
Alarm related.
Alarm related.
Thanks for pointing to "alarms" as the root.
I use an alarm to fall asleep to streamed music. The music never stopped. I hit pause and it just advanced to the next track.
I disabled the alarm to stop the music. I tried creating a new alarm and it immediately started playing.
Quite a bug.
I use an alarm to fall asleep to streamed music. The music never stopped. I hit pause and it just advanced to the next track.
I disabled the alarm to stop the music. I tried creating a new alarm and it immediately started playing.
Quite a bug.
If you delete the alarm it appears to stop. Steaming outside of the alarm appears normal again after the alarm has been deleted. I deleted all of my alarms until they get this bug fixed.
Same here. It's also appears to be related to the alarm. I finally got the unit to shut down when I deleted the alarm otherwise it would keep restarting and keep skipping.
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