Now I cant use that speaker amd have just turned the volume right down.
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Best answer by Pierre C
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Sonos won't stop playing
I set an alarm up for my sonos play 3 in my room. Which has worked fine a couple of times letting me pause it but today every time i hit pause it just restarts the playlist I chose as the alarm music.
Now I cant use that speaker amd have just turned the volume right down.
Help
Now I cant use that speaker amd have just turned the volume right down.
Help
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Add me to the list of impacted!
I have same issue, cancelled all alarms and speakers work again
Same here. I have experienced a lot of network problems with Sonos over the Christmas period; loss of connection, speakers dropping out controllers not connecting etc, now this. We had a few friends around over the holidays and they were not impressed - in fact it's probably boosted sales of bose! As a caveat to this I have had the system for many years and it has been almost faultless until now
SONOS Play3 came on as an alarm at 0730 this morning. Turned Play3 off to watch TV through PLAYbar and PLAY3 kept coming back on after 5-10 secs. Found this forum showing other users with same issue. Narrowed it down to alarms. Turned all alarms off and PLAY3 stayed off. Thanks other users for your help. SONOS gurus: can you please fix! TIA.
Now I cant use that speaker amd have just turned the volume right down.
Help
It's clearly an issue Sonos is having with the alarm feature as, like suggested, the problem was resolved as soon as you delete all alarms, but this is extremely annoying and worrying.
I bought this system this winter for a few reasons but the alarm feature was high on the list. Now I find myself in a situation where it doesn't work days before the majority of people are going back to work and also my trust in that the feature will perform properly is at a zero.
Not good news in what I'm sure for a lot of people is a new product this Christmas.
Me too - as of this morning the radio station associated with the alarm timing keeps on playing - cannot change or switch off.
Have deleted the alarms and all OK now - but strange that it appears to be a possible date related problem rather than an update cock-up? Perhaps date-bombs - deliberate or accidental - are more prevalent in software than we think - or perhaps an Evil Empire has hacked the system?
Have deleted the alarms and all OK now - but strange that it appears to be a possible date related problem rather than an update cock-up? Perhaps date-bombs - deliberate or accidental - are more prevalent in software than we think - or perhaps an Evil Empire has hacked the system?
Do Sonos not have testers!
I don t like to delete the alarms, have to put them back, im lazy. Set the date on 23 dec. Now its OK!
Userlevel 6
+11
Same here, Radio playing constantly and nothing else can be played, and wont turn off!
Do Sonos not have testers!
Do Sonos not have testers!
Same here, have radio set as my Alarm Clock on bedroom sonos. Woke to sonos playing across all 4 devices and unable to stop it , pause/mute only works briefly before returning to playing the radio - could only shut the thing up by reducing volume to zero. Wont even let me change from playing Radio to listen to tracks on Spotify 😠
I think it is a date-related bug in the existing software. Setting the Sonos system date back a couple of days seems to make it go away.
Seems weird considering I haven't updated it for a while and have used the alarm for ages that it started today.
+1
Me too, also worked this out to be the Alarms, was just about to phone Sonos but checked some similar problems and found this. Had to disable the Alarms to switch the device off. Hoping it is fixed today as we use this alarm every day otherwise its down to the mobile.
Same issue here. Solved by deleting the alarm.
Me too. Same problem - system turning itself on with alarm setting (tunein radio 4 for me) - every 30 seconds or so. If switched off or to another source the alarm setting came in again. I tried deleting monday to friday alarm - nothing happened - but when deleted Saturday alarm problem solved. Weird and bloody annoying has had hoped for a lie in today (had turned alarm off). Clearly a bug - let'shope Sonos fix it soon.
As others have suggested I have deleted all my alarms and I can now stop playback. Let's hope the issue is resolved soon.
And so we wait for fix 🙂
https://en.community.sonos.com/troubleshooting-228999/sonos-alarms-not-turning-off-6763393
https://en.community.sonos.com/troubleshooting-228999/sonos-alarms-not-turning-off-6763393
You should all try a system reboot as below:-
Switch off your Wi-Fi Router
Switch off ALL your Sonos kit
Switch off ALL devices connected to your Network
- Computers, Laptops, Tablets
- Smartphones, thick phones
- NAS
Switch on Router. Wait until it has re-connecte to the internet
Switch on Sonos Bridge and/or Boost, Connect - Wait a minute or two for them to connect
Switch on your Sonos Plays and Playbar
Switch on all your other network devices
If this is not successful then you should explore interference on your system.
Whilst it is somehow comforting to point the finger at updates as the reason for issues it has to be said that it is unlikely this is really the cause and that a bug has been introduced. See how the above goes.
I have tried this and the problem persists. It seems odd you'd think we'd all have network issues at the same time. I would think this is a bug rather than a network problem.
Userlevel 7
+22
Do you really think all these people are suddenly having network issues simultaneously, Stuart_W ?
It does appear in this case that Sonos have acknowledged there is a wider issue on-going. So as a direct answer to your question; no. It appears to be something other than network issues.
Same for me it's related to the Saturday alarm going off a day (?) early and not being able to pause/stop. If you turn the alarm off then you can pause as usual. Happened since last update.
this is happening to me too. Alarm started about an hour after it was programmed to ( it had gone off correctly earlier). now it is going off by itself repeatedly about two seconds after I cancel it each time either on the controller app or on the pause button.
Do you really think all these people are suddenly having network issues simultaneously, Stuart_W ?
Do you really think all these people are suddenly having network issues simultaneously, Stuart_W ?
Same here. Started this morning at 8am. On connect and 3x play1.
Greetings from Belgium
Greetings from Belgium
It's a bug. See post by MaxP here: https://en.community.sonos.com/troubleshooting-228999/sonos-alarms-not-turning-off-6763393
Hi guys, this is the same for me today when i fall asleep with my sonos alarm. There is a link between this issue and the 31/12 maybe ?
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