Sonos no longer support IOS streaming
Just got the message Sonos will no longer support IOS devices . Looks like it’s time to sell my speakers .
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Steward123 is entirely correct. The Sonos announcement says "The way this feature was originally architected has become unreliable with newer versions of iOS."
Let me translate. What they are saying is that when they (Sonos) developed the original architecture (design) for this feature, they got it wrong and as a result they are having trouble adapting it for later versions of iOS. This is not an Apple problem as some have stated, it is a Sonos problem.
Rather than invest the time and effort to revise the design of this portion of their app to fix it, Sonos is simply dropping it and in the process abandoning those iPhone users who we early adopters of their excellent product and hence do not have support for the AirPlay feature in their speakers and amps.
I, like Stewart, use my phone as my primary source of music for portability reasons - home, office, car. I, also like Stewart, don't want to subscribe to a streaming service which will replace my song versions with theirs, and reject songs that I have recorded from vinyl records because they don't have an acceptable digital rights signature.
Sonos, do the right thing here and invest the time and effort necessary to fix this issue rather than taking the quick and easy path of dropping a feature that some find very valuable! We have supported you through our purchase of your products. It is time for you to do the right thing and support us.
Hugely disappointing. If I had known this I would not have bought Sonos. I certainly recommend to people to avoid Sonos. I am in the midst of creating Google Music Play playlists with my thousands of songs and now have to keep that in sync with iTunes. The thrill of learning curve and perpetual hassles await.
Since they seem worthless to you, I assume you’re not expecting to get much for them. How much are you offering them for?
Most routers have a USB slot that allows you to use a USB drive as an NAS. If your tracks are MP3, average size per track is about 3.5 MB and 5000 would be 17 GB, well within the range of a cheap thumb drive.
While I regret as much as all other consumers the removal of essential features, it has been quite clear that Sonos pursues a strategy without compromises. Bluetooth support has never been supported and Airplay was introduced rather late. Upon the arrival of Airplay-support on their devices, I decided to equip my homes with Sonos technology: two Beams and six Ones. Pricy but high end and it does the job for me nicely because my music is stored on a NAS. However, I recently discovered another high end brand (audio pro) but with a controller app which is far from perfect. Although the speaker supports all protocols, including bluetooth and airplay and aux-lines, I still believe Sonos is the better choice for me.
If so, I have not been able to figure out how.
Sonos to keep its customers happy simply by providing a cheap Airplay2 bridge. I’m sure it is not beyond them to provide this piece of hardware. I’m happy with my set up and don’t wish to add another speaker. It was already a significant investment in Sonos
Bridge, Playbar 2, Two Play:3’s, Sub
Bridge, Playbar 2, Two Play:3’s, Sub
Thanks. Fully understand where you are coming from. Obsolescence is the risk of the early adopter, and I was conscious of the risk. However, it does reflect poorly on Sonos that they are willing to lose the goodwill of the early adopters who took a risk on their untested and proprietary system. They choose a deliberate (and possibly cynical) path to try and sell more hardware.
However, now that their equipment is now no longer aty the cutting edge, it frees me to again adopt something new and more forward in terms of technology. I'm an early adopter after all.
Devialet, here I come. Thank you Sonos for the prod. I was procrastinating until now.
However, now that their equipment is now no longer aty the cutting edge, it frees me to again adopt something new and more forward in terms of technology. I'm an early adopter after all.
Devialet, here I come. Thank you Sonos for the prod. I was procrastinating until now.
Userlevel 7
+17
Not sure if it works as advertised, but here’s a howto: https://www.groovypost.com/howto/transfer-itunes-playlists-google-music/
If your Sonos speaker supports Airplay 2 then use that. If your Sonos speaker does not support Airplay 2 then either store your music on a NAS drive or upload it all for free to Google Play Music or pay for an Apple Music subscription which includes it.
All these options are far superior than the play from iPhone option in the Sonos app, especially the NAS drive and Google Play/Apple Music options which will actually allow you to use your iPhone as a controller instead of the source device and therefore have a much more reliable method of streaming which isn't dependant on your phone's wifi signal or battery life.
Others can't believe they now can't stream music and podcasts from their phone like they have since they bought their speaker(s). This was a superior experience for them. You clearly don't want to be dependent on your phone, they clearly do.
Yes, a work around that wil maybe cost you money, but imo not the end of the world and no reason to sell all Sonos if you prefer to (only) play music stored on your iPhone.
I doubt this will be the last issue. Constant updates and misinformation doesn’t help. Sonos Support advised to “just add the Plex or Google Play App.” Easier said than done. Plex cannot accept music from iTunes so you have to get another App to transfer it to (check compatibility first) then attempt to download your already paid for music. Try to avoid all the prompts to upgrade & pay for this Plex App. I spent hours on this & it still isn’t working. Google Play uses Chrome which doesn’t seem user friendly with Apple or Itunes. No luck so far with that one either. They knew about this and should have rolled out online demos or videos to assist people with changes. Online support made it sound simple but it’s not as easy. I’ve had my 6 Sonos products since 2015 and enjoyed them even with all the constant updates & reboots. I find this unprofessional for such a successful Company. I spent thousands on my home system...I shouldn’t have to keep spending money. That’s the biggest problem with technology today...they’ve got you constantly having to buy new things to support or replace the old. My record player (yes, I went there) and CD Player still work just fine...
Sigh, I really enjoyed my Sonos speakers but there are equal offerings out there without the egregious price tag. Sonos, you've half-@$$ed your software and hardware for the last time. I just listed all of your crap on ebay and will move on to younger stronger competitors. I felt some loyalty to your company back when you showed half a degree of customer service and technical competence. No, I will not replace my speakers with airplay 2 compatible Sonos at your ridiculous prices. Because if you've taught me anything, it's that you cannot ensure proper viability or function of your products.
As an aside, Amazon is sending me replacement speakers at just over 25% of what the Sonos cost me. Nice. And, they guarantee compatibility for their service! No more "prime is streaming on another device" crap. Oh, and it has Alexa built in (which I don't use but I'm just enjoying breaking up with an overpriced tramp who wasn't good to me).
Bye now...
As an aside, Amazon is sending me replacement speakers at just over 25% of what the Sonos cost me. Nice. And, they guarantee compatibility for their service! No more "prime is streaming on another device" crap. Oh, and it has Alexa built in (which I don't use but I'm just enjoying breaking up with an overpriced tramp who wasn't good to me).
Bye now...
Userlevel 7
+17
For future reference, Stewart123 is referring to this message by Sonos: https://support.sonos.com/s/article/2922?language=en_US. So, not all support for iOS will be removed, just the possibility to play downloaded music stored on an iPhone. A bit of trouble for some, maybe best solved by using Airplay 2. For that you would need to have an Airplay 2 enable speaker, of which the One is the least expensive. When playing music from your iPhone via Airplay 2 to this speaker the speaker can be grouped with non-Airplay enabled Sonos speakers, or even de Connect/Connect Amp.
Yes, a work around that wil maybe cost you money, but imo not the end of the world and no reason to sell all Sonos if you prefer to (only) play music stored on your iPhone.
Yes, a work around that wil maybe cost you money, but imo not the end of the world and no reason to sell all Sonos if you prefer to (only) play music stored on your iPhone.
Sorry, this is misleading. You older generation Sonos speakers and your subwoofers will still not work. And for the newer generation for which it will work.....the music sounds bad and you only have half the sound volume and there is an echo. I’m listening to mine right now and it’s very disappointing.
Sorry, 106rallye is correct. This is something I do all the time.
I send an AirPlay 2 signal to my PLAY:5 gen 2, and sync two rooms of PLAY:1s, and occasionally a PLAYBASE with surrounds and a SUB, they’re always in sync, with no alteration in sound quality or volume, it’s the same if I was streaming using the normal Sonos process.
If you’re having “tinny” sound, and delays, there is something else going on with your system.
I send an AirPlay 2 signal to my PLAY:5 gen 2, and sync two rooms of PLAY:1s, and occasionally a PLAYBASE with surrounds and a SUB, they’re always in sync, with no alteration in sound quality or volume, it’s the same if I was streaming using the normal Sonos process.
If you’re having “tinny” sound, and delays, there is something else going on with your system.
Nope, nothing else going on other than Airplay 2 is a bad substitute that only works with later generation (poorly at that). Everything I said is a fact stabbing me in the ears. My older 3s and 5s individually mounted/free standing in various rooms are useless at this point.
I also occasional group my PLAY:3s with a Sonos One, and there is still no difference in quality, although due to their location, this is much less frequent than using the PLAY:5 gen 2 and the PLAY:1s.
I would certainly recommend that you call Sonos and have them look at what is going on in your system. What you’re experiencing is not the norm.
I would certainly recommend that you call Sonos and have them look at what is going on in your system. What you’re experiencing is not the norm.
Userlevel 7
+17
Grouping with Airplay does work fine on my system too - I actually prefer it over Airplaying to multiple speakers. The Group-connection on Sonos is more stable.
This is NOT one small feature, if you only have your music on your phone, and you do not have internet reliable enough for PLEX etc.., and you use your system set up as Surround. The airplay function IS NOT available in that setup even though Alexa still is available. Makes no sense to disable the AirPlay this IS a Sonos issue.
So if you're mentioning Plex, that means you have a computer.
Sync your phone to your computer or download your purchased music to it, and index the music library.
If you just HAVE to have your music on your phone, look into getting an Android controller.
That's a great question for Sonos engeineers.
If I had to guess it's because you're trying to use a bonded speaker to send audio data to the rest of your system
Usually data transfer goes Master -> Slave not Slave -> Master.
Notice how all the people on this forum who are defending Sonos have a huge number of replies, it's because they work for Sonos and spend all their time on this forum. There are definitely a huge number of aggrieved Sonos Play:1 users who have lost functionality with their iPhones. It's so telling that Sonos employees spread disinformation and attack people, rather than working with Sonos to address the legitimate concerns and problems of their consumers.
Userlevel 7
+17
May have found your silver bullet..... maybe more than one....
1) You do not have to be at your computer to play songs from it. It just has to be turned on (take a look at https://faq.sonos.com/manage).
2) You own a Playbar, that is Airplay capable. When grouped with another speaker this speaker can also play your music from your iPhone.
3) Upload up to 50.000 songs to Google Music free and add it as a music service.
So: yes, you have a right to be annoyed about this move from Sonos (caused by Apple), but your problem is not as big as you think it is.
1) You do not have to be at your computer to play songs from it. It just has to be turned on (take a look at https://faq.sonos.com/manage).
2) You own a Playbar, that is Airplay capable. When grouped with another speaker this speaker can also play your music from your iPhone.
3) Upload up to 50.000 songs to Google Music free and add it as a music service.
So: yes, you have a right to be annoyed about this move from Sonos (caused by Apple), but your problem is not as big as you think it is.
You can still select and play music that is stored on a computer hard drive from your iPhone. So, no need to run to the computer to choose what to play.
You have a Play:5 so could plug in a Bluetooth receiver and play to it from any paired device.
You have a Play:5 so could plug in a Bluetooth receiver and play to it from any paired device.
Solely blaming apple is a lame excuse it would be better to just come out and say “we can’t be bothered sorting this”. I’m beginning to sound like a worn out record now.
I suppose it's a matter of perspective, but I think Sonos stating that changes in iOS are the reason is not the same as casting blame. And Sonos did attempt to resolve the issue for a year. I'm not sure how you can then conclude that Sonos can't be bothered by it.
I get the frustration, and I get why people wish Sonos would just find a way to fix it somehow. I don't get the accusations that Sonos made no effort to fix the issue, or that Sonos has some ulterior motive for removing the feature. If you want to switch to some other brand because Sonos doesn't meet your requirements anymore, then you have all the justification you need to do so without guessing at motives for Sonos decision.
Userlevel 7
+17
The Play:1 does not support Airplay 2. You would need a One at least, which is more expensive.
Sonos has to make choices in the support of which features they will spend their money. They are confronted by unsupportive partners like Apple. At that moment Sonos decides to spend the money on perfecting Google Assistant instead of investing in the feature you use. I think that this is understandable.
I agree that Sonos could be more open about what the problem really is and what a solution would cost to them - or even be more open about their choices. But I trust Sonos in that they do not make choices that impact parts of their customer base easily….
Sonos has to make choices in the support of which features they will spend their money. They are confronted by unsupportive partners like Apple. At that moment Sonos decides to spend the money on perfecting Google Assistant instead of investing in the feature you use. I think that this is understandable.
I agree that Sonos could be more open about what the problem really is and what a solution would cost to them - or even be more open about their choices. But I trust Sonos in that they do not make choices that impact parts of their customer base easily….
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