Need possibility of adding delay in addition to the normal 70ms
Userlevel 1
Hi, I'm very excited about Sonos, and recently upgraded AV Receivers to be able to seamlessly switch inputs from CD/DVD/Phono/Sonos while using the Autoplay function in Sonos. Fantastic idea, (and very surprised not everyone's doing this), BUT I find that my system is no longer in sync (the Sonos P3's and P5 are ahead of the sound coming through the Connect via Hifi). I did not have this issue with the lower end Denon 1911, but I do now with the 3313. I can add delay with the 3313, but that doesn't help me since it's the other Sonos modules that are ahead of the Denon. Adding the possibility of adding delay (in addition to the required 70ms for processing) would make my system whole again.
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+1
I'm experiencing audio delay on a Yamaha RX-V779 with coax connection. Would really like to see an audio delay option for all other Sonos devices.
I'm experiencing audio delay on a Yamaha RX-V779 with coax connection. Would really like to see an audio delay option for all other Sonos devices.
We have an answer eventually, they can't or won't sort it out. I saw them plugging the Connect on their facebook page, so I posted asking them if they had sorted out the delay yet. Their answer: "Hi Charlie. When setting up a CONNECT with a receiver, the receiver itself does the audio processing. It is because of this alternate processing that you can experience a difference is speed, either faster or slower. Sonos is unable to compensate for this because it is external processor doing the work. Some receivers have 'direct sound' options where it passes through audio without any processing and we've seen that this setting allows it and the other Sonos speakers to be in sync with one another.”
Userlevel 2
Great idea about leaving 1-Star votes on Amazon. It may be the only way to get them to fix the issue, or at least respectfully acknowledge it (as opposed to getting us to buy it and then simply blaming AVR processing and suggesting direct stereo mode). Enough 1 star votes and maybe Sonos starts caring a bit more.
They could always argue, of course, that it's incumbent upon buyers to do their homework, and that if there was no bullet point on the side of the Connect box saying that it plays nice w/ your other Sonos speakers and/or that a delay can be specified, then it's the buyer's fault. Sorry buyer, your fault, you live w/ it.
But that sort of defeats Sonos' efforts to market themselves as a company offering hassle free, elegant products that "just work", a la Apple, right? They know it doesn't play nice w/ their other products, but market it anyway w/ the tacit - but quite wrong - understanding that it will.
I've flat out stopped spontaneously recommending Sonos to friends, or buying Sonos speakers as gifts for people. And when we do talk about it, while I still endorse them (w/ the caveat of keeping AVR and Sonos speakers separate), I'm no longer the glowing evangel I once was; and that lack of sincere enthusiasm is all it takes to mean my listener is now on the fence and postpones the purchase until after the mood passes (meaning no purchase).
They could always argue, of course, that it's incumbent upon buyers to do their homework, and that if there was no bullet point on the side of the Connect box saying that it plays nice w/ your other Sonos speakers and/or that a delay can be specified, then it's the buyer's fault. Sorry buyer, your fault, you live w/ it.
But that sort of defeats Sonos' efforts to market themselves as a company offering hassle free, elegant products that "just work", a la Apple, right? They know it doesn't play nice w/ their other products, but market it anyway w/ the tacit - but quite wrong - understanding that it will.
I've flat out stopped spontaneously recommending Sonos to friends, or buying Sonos speakers as gifts for people. And when we do talk about it, while I still endorse them (w/ the caveat of keeping AVR and Sonos speakers separate), I'm no longer the glowing evangel I once was; and that lack of sincere enthusiasm is all it takes to mean my listener is now on the fence and postpones the purchase until after the mood passes (meaning no purchase).
Please add me to the list. I was seriously impressed by the Play speakers that I recommended a friend buy however, as my main system is hifi I can't yet convert the rest of the house to Sonos because of this issue. I want to take the Sonos digital output into my Qute HD DAC which then feeds my traditional Arcam Amp and subsequently my speakers. Obviously I understand there will be a delay with the digital processing and was hoping you could manually adjust the output on the Play satellites to compensate (my Samsung TV and Sky set top box allow these sort of adjustments). Please get to it Sonos and you'll no doubt discover a new market.
Thanks in advance ;o)
Thanks in advance ;o)
I've left a one-star review for the connect on Amazon, drawing attention to this problem. I encourage others to do the same.
http://www.amazon.com/review/R2FF6CG36WOHOS
The fact is that Sonos could fix this issue with a simple software update, but for three years has not cared enough to do so. This is a five-star product, even overpriced, without this problem. Sonos, fix it and I'll amend my review to 5 stars accordingly.
http://www.amazon.com/review/R2FF6CG36WOHOS
The fact is that Sonos could fix this issue with a simple software update, but for three years has not cared enough to do so. This is a five-star product, even overpriced, without this problem. Sonos, fix it and I'll amend my review to 5 stars accordingly.
It's bad enough the connect costs more than the play 3 -- it doesn't even have any speakers! -- but for it to not work flawlessly with the rest of the sonos speakers in the house, at that price point, is simply unacceptable. Seamless sound between rooms is 90% of why people choose sonos instead of much cheaper bluetooth speakers that sound just as good. If the connect can't be made to sync up with the rest of a house's speakers when run through an expensive sound system, then sonos should stop selling it. Stand by your product, Sonos.
Userlevel 2
Just wanted to add my name to the list of folks requesting this feature. I've got 7 Sonos speakers, and 9 non-Sonos speakers hooked up via a Connect and a Connect:AMP. My Connect speakers - the ones connected to my fancy AVR - RUIN EVERYTHING by being hopelessly out of sync.
The only solution so far is using "direct" mode which, of course, means ignoring all of the Connect speakers except for two (L & R stereo)...and then using some of the Connect-AMP speakers in place of the AVR speakers (yep, two speakers right next to each other all over the house, e.g., one for movie surround sound and another right next to it for music surround via Sonos).
At the very least, if you either won't (or can't) add a delay, you ought to plaster a HUGE warning label on all Connects, so that people will know NOT to buy them if they want to mix them w/ stand-alone Sonos speakers. (I wonder how many current owners would have skipped this purchase had they known ahead of time...)
The only solution so far is using "direct" mode which, of course, means ignoring all of the Connect speakers except for two (L & R stereo)...and then using some of the Connect-AMP speakers in place of the AVR speakers (yep, two speakers right next to each other all over the house, e.g., one for movie surround sound and another right next to it for music surround via Sonos).
At the very least, if you either won't (or can't) add a delay, you ought to plaster a HUGE warning label on all Connects, so that people will know NOT to buy them if they want to mix them w/ stand-alone Sonos speakers. (I wonder how many current owners would have skipped this purchase had they known ahead of time...)
+1 for me. Like everyone else, I'm getting the echo-like delay.
In my case, I direct input into the Connect from my main audio amp, which plays the output from my PC through the conventional audio system. My always-on portable automatically turns on the radio during the morning to wake me up, reminds me of stuff, etc. It's the nerve centre and that's not about to change. Sonos wants to be centre of everything, but that just doesn't fit with my needs, and obviously I'm not the only one. The problem with the vision of Sonos being your one-and-only audio source is the same problem as having a combined TV-and-VHS (remember those?): at least one of the bits of the system is going to be sub-par. If Sonos would stick to giving us wireless audio, that would be great. But I have better ways to source my audio.
Like so many tech companies, Sonos has developed a "vision" and is trying to force it onto unwilling users. How unfortunate that they don't just concentrate on giving their paying customers what they want.
If Sonos imagines this is a A/V receiver versus digital future issue, they're dead wrong. There are all sorts of places from which to source digital audio (what about people with home automation systems?), and it makes sense for many to route that audio to a good-quality hi-fi system and have Sonos merely transmit the output to wireless speakers.
LISTEN TO YOUR CUSTOMERS!
In my case, I direct input into the Connect from my main audio amp, which plays the output from my PC through the conventional audio system. My always-on portable automatically turns on the radio during the morning to wake me up, reminds me of stuff, etc. It's the nerve centre and that's not about to change. Sonos wants to be centre of everything, but that just doesn't fit with my needs, and obviously I'm not the only one. The problem with the vision of Sonos being your one-and-only audio source is the same problem as having a combined TV-and-VHS (remember those?): at least one of the bits of the system is going to be sub-par. If Sonos would stick to giving us wireless audio, that would be great. But I have better ways to source my audio.
Like so many tech companies, Sonos has developed a "vision" and is trying to force it onto unwilling users. How unfortunate that they don't just concentrate on giving their paying customers what they want.
If Sonos imagines this is a A/V receiver versus digital future issue, they're dead wrong. There are all sorts of places from which to source digital audio (what about people with home automation systems?), and it makes sense for many to route that audio to a good-quality hi-fi system and have Sonos merely transmit the output to wireless speakers.
LISTEN TO YOUR CUSTOMERS!
Any updates on this issue? I would also appreciate this addition to the Sonos System and think, it should not be too hard to implement. Actually, one cannot use the digital output of the Connect together with any other Sonos product, as they will never be in sync....
Wish I had known this before buying a bunch of speakers and connect's for my house.... incredibly irritating and quite arrogant from Sonos to assume that anyone trying to feed a separate amp/dac set up should just stick to their products or put up with this unacceptable lag.
By the way, it's been mentioned before but going with pure direct or using the analogue stereo inputs will solve the issue - but it does mean you're using the Sonos Connect's processing rather than your fancy powered speaker/amp/receiver's. I put up with with this work-around for my TV area (even though my Pioneer amp has a much better DAC), but now I want to use a Connect with a Devialet Phantom (yes, I know it has functionality that rivals Sonos, but I'm integrating it into a Sonos house), and the delay is dreadful (and the Phantom's DSP cannot be turned off even if I wanted to).
Seems bizarre to me that Sonos has ignored this issue for so long - a timing adjustment setting under the advanced tab would make a lot of people happy. Those people are the ones that care about audio (let's not use the term 'audiophile' in case it scares Sonos off), and end up buying tons of equipment that tends towards the higher price/quality end of spectrum.
Clearly we are on this forum because we love what Sonos brings to the party (good value-for-money speaker solutions, great interface, great streaming support), so if there's a good technical impediment to why this has not been sorted out I think we all need to hear it, or Sonos will find people peeling off as alternative solutions become better at their schtick, and you'll be left with 'consumers' who buy one or two Play 1s and leave it at that.
Sorry for the rant, pretty disappointed today!
By the way, it's been mentioned before but going with pure direct or using the analogue stereo inputs will solve the issue - but it does mean you're using the Sonos Connect's processing rather than your fancy powered speaker/amp/receiver's. I put up with with this work-around for my TV area (even though my Pioneer amp has a much better DAC), but now I want to use a Connect with a Devialet Phantom (yes, I know it has functionality that rivals Sonos, but I'm integrating it into a Sonos house), and the delay is dreadful (and the Phantom's DSP cannot be turned off even if I wanted to).
Seems bizarre to me that Sonos has ignored this issue for so long - a timing adjustment setting under the advanced tab would make a lot of people happy. Those people are the ones that care about audio (let's not use the term 'audiophile' in case it scares Sonos off), and end up buying tons of equipment that tends towards the higher price/quality end of spectrum.
Clearly we are on this forum because we love what Sonos brings to the party (good value-for-money speaker solutions, great interface, great streaming support), so if there's a good technical impediment to why this has not been sorted out I think we all need to hear it, or Sonos will find people peeling off as alternative solutions become better at their schtick, and you'll be left with 'consumers' who buy one or two Play 1s and leave it at that.
Sorry for the rant, pretty disappointed today!
Yeah ok so the option I put in isn't an option because it would only work from the SONOS:CONNECT between the digital out and the AV Receiver but that isn't where we have the problem. The problem is with the PLAY devices where there is no way you can get between the signal and the speakers to introduce your own delay.
Does anyone know of a way to delay the audio coming from the SONOS:AMP?
As it doesn't have any outputs the only way would be between the speaker cable and the speakers.
Is they anything that would take speaker cable as the input, introduce a delay and then connect to your speakers?
Does anyone know of a way to delay the audio coming from the SONOS:AMP?
As it doesn't have any outputs the only way would be between the speaker cable and the speakers.
Is they anything that would take speaker cable as the input, introduce a delay and then connect to your speakers?
Seems like we aren't getting any joy on this so I am wondering if there is another way. In searching for audio delay devices I came across this device:
http://www.felston.com/dd740/index.htm
Ok so it costs money but it does take four inputs so you could buy one along with some long optical cables and hook them all up and set your delays as needed.
Having this functionality from Sonos would clearly be better and cheaper but hey if you just can't stand it anymore then at least this might be a solution.
http://www.felston.com/dd740/index.htm
Ok so it costs money but it does take four inputs so you could buy one along with some long optical cables and hook them all up and set your delays as needed.
Having this functionality from Sonos would clearly be better and cheaper but hey if you just can't stand it anymore then at least this might be a solution.
How about switching the receiver in "Bypass" or "Pure" mode to disable the DPS interference that causes the delay?
I'd appreciate an update on this too. I've just moved my Connect into the living room and am playing the audio through a soundbar. If I group my Connect with my Play 5 in the kitchen it sounds awful because of the delay introduced by the soundbar.
If I could manually sync them, that would solve the problem. A delay slider in the software with 10ms increments would work great I think.
If I could manually sync them, that would solve the problem. A delay slider in the software with 10ms increments would work great I think.
Dear Sonos Team,
is there any technical issue that this can't be fixed? Even a Statement would be good. With my knowledge (or maybe lack of knowledge) I think for a multiroomsystem a Delay-Sync-Feature absolutely makes sence and it's strange that it can't be implemented within 2 Years. I really like my Sonos System - and I would have already bought more components. But actually it's not worth it. They would be too close to each other - so everybody would hear that annoying echo. Please solve this little issue or at least give a reasonable statement to explain, why it's still not there or impossible to solve. Else It's beeing perseived as Sonos just doesn't care about this feature.
Your answer is highly appreciated!
Regards Dirk
is there any technical issue that this can't be fixed? Even a Statement would be good. With my knowledge (or maybe lack of knowledge) I think for a multiroomsystem a Delay-Sync-Feature absolutely makes sence and it's strange that it can't be implemented within 2 Years. I really like my Sonos System - and I would have already bought more components. But actually it's not worth it. They would be too close to each other - so everybody would hear that annoying echo. Please solve this little issue or at least give a reasonable statement to explain, why it's still not there or impossible to solve. Else It's beeing perseived as Sonos just doesn't care about this feature.
Your answer is highly appreciated!
Regards Dirk
Same here. Was planning to buy 2 Play 5s, a Connect (for my Audio Analague Primo + 2 B&W stereo speakers), and a Sub, but with this risk of audio delay I will stay away from Sonos. Anyone any idea about 1. Sionos plans on delay options and/or 2. delay with only 2 stereo speakers?
After several months looking at Sonos, Denon and Samsung systems eventually decided on Sonos - so got a play1, bridge and connect to start with - thanks to forums have managed to sort out most of the teething problems but found I couldn't sort out the delay issue. if running music from my "old world" receiver system found Sonos was behind - no prob can add in a delay to my old world wired speakers to make them match the Sonos via the receiver - 70ms sounds best. However when running "new world " Deezer, music, radio from Sonos the wired speakers are now behind, BUT cannot add any delay on the Sonos side.
From reading these posts looks like it's an ongoing issue which Sonos don't appear to be interested in - the whole point of buying the connect is to link old and new world but if it doesn't do what it says on the tin guess I'll take it back and try a Denon link or one of the other systems....
So Sonos any update on this issue since the 'product development ' of 2 years ago?
From reading these posts looks like it's an ongoing issue which Sonos don't appear to be interested in - the whole point of buying the connect is to link old and new world but if it doesn't do what it says on the tin guess I'll take it back and try a Denon link or one of the other systems....
So Sonos any update on this issue since the 'product development ' of 2 years ago?
Please implement this feature. The Connect is useless without. Might as well return this to the store.
I bought a Connect yesterday and had the delay (with my Onkyo tx-nr609) everyone is experiencing when grouping it with another Sonos device. I was able to reduce the delay by changing the A/V sync settings for the specific source to -110ms (yes, minus(!) 110 ms; according to the manual it is not possible, but it actually is). This works for me and any delay is now unnoticeable. I use an optical cable between Sonos Connect and the Onkyo device. I hope this comment is of any help to some.
Userlevel 2
I'd also like to know the status on this. Is there another post we should be keeping an eye on maybe?
Received 2 x Play:3 for Xmas and going to exchange them for Airports and powered speakers if this can't be addressed. At least there are apps for Airplay that I can use to compensate for the delay! It really is a shame....I'd love to go with Sonos instead.
That's all well and good if you don't care about any of your surround speakers or your sub. The lack of sub is the kicker for me.
Have your tried using an RCA cable and putting the receiver in stereo/direct mode to avoid processing delay?
Can I please add to this issue. Using a Sonos Connect with Onkyo amplifier using Coaxial link. The delay is timed at 1.2 seconds. Considering the much higher price of the connect over the Play speakers I think this should be added.
I just received 2 Play:3 for Xmas. but I will be returning them due to this sync issue. Airfoil and airport express for me!! It's a shame. What an easy problem to solve and so many customers would be saved!
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