Hate this new app 8.0

  • 6 October 2017
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90 replies

Userlevel 5
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Bt the way PS Sonos I still cannot believe that you guys have not fixed that ridiculous situation where a listener has finished listening to the queue and resumes later via the"Play Now" option and it adds the track after the first track instead of at the end....now that is unintuitive and illogical. But Sonos insists on not fixing. That is quite poor.

I jokingly call this the "play album followed by tracks 2-end of yesterday's listening session" button. It is insane that Sonos a. shipped this, b. made it a default action, and c. have spent 15 months not fixing it. Especially as half of the various "play now/next" at least do a "clear old queue and play new stuff". Intuitive?

So the question (and I'll admit I don't really use alternatives like iTunes or Spotify desktop as music players): if Sonos are copying other players/services, how do they handle the interaction between the "play" button and the queue? Do users really want new stuff inserted into old queue as a default?
iTunes doesn't use a queue per se. It most definitely plays an entire album, playlist, artist, etc. from the point you choose until the end of the album, playlist, artist catalog, etc. But without a queue, the iTunes function really is more playing from this point on and also replacing the queue, which is exactly what Sonos is trying to emulate. Because of this, the main complaint from many of us when the new queue functionality came out was we hated them making it like iTunes.
Thank you for that high standard of insightful analysis of the strengths and weaknesses of the new controller. It is what I have come to expect .
Userlevel 7
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FWIW, I think the new iOS apps are good once one spends a few moments
......
There was a similar furore when Strava changed its iOS app from dark to light. Lots of angry jumping up and down before everyone just got used to it. I guess Sonos could probably implement a night (dark) mode without too much effort if there really is a persistent widespread objection, but I'd leave it a few weeks to see if folks get used to it.


No it's just bad UX/UI.
The fact that it needs "a few weeks" getting used to defy the hallmark goal of good design - intuitiveness.

I'm a flexible tech savvy user and this app keeps annoying and confuse me since the launch.

I'm not a designer so no suggestion other than get some outsourced UI expert firm to help and (as important if not more) get feedback from focus groups, user surveys, etc.

For instance - Much too many times clicking the 'back' button on Android exits the app instead of going to the previous screen... God if wanted to exist the app I would f**** close it alright? Back button is convenient and intuitive for a library app... Why make it close the app?

And many more (like I feel common stuff are way too buried away and uncommon items just always in your face.. but that might be just me. Although my music and audio enthusiasts friends agree).

All very fixable, much less complicated than making something like the 2x Play:5 + Sub sound so darn good ;)


Just a quick correction here: the 'few weeks' I mentioned clearly just referred to the light-mode look, not to the app's functionality. It took me very little time to figure out the new user model and interface changes, and in the most part I think they're beneficial. However, I do use the iOS apps not the Android ones.
I've given this new app a real chance, and still find it unintuitive and cumbersome to use. It was far, far better before. Please revert.If you will excuse my asking, is your principal (or only) controller device a tablet or a phone?
I think the new UI is an improvement. I like the buttons always available at the bottom, very much like the new dock configuration on iOS 11. Simple, intuitive, fast navigation. One thing I’d suggest is to allow personalization of the background with a photo. I use a picture I took of several hundred Sandhill Cranes gathering at dusk for my iPad’s background. Very soothing.I will agree with you totally when the Sonos bar really is always visible, including on the Now Playing screen.

Just swipe up. Simple.
That is what I do. Simple but should be unnecessary.
No I do in fact swipe down on my Android, I just didn't think it worth picking up on that. For me the point was that I find it irritating to have to swipe at all. You can alternatively touch the down arrow top left
Seriously what is going on with this new way of switching zones. I have 6 zones. For me to switch to a different zone, I have to tell the app to combine the current zone with the zone I want, then go back in and uncheck the old zone. If I don’t do that, it just always reverts back to the old zone. Is anyone else having this Issue?
Seriously what is going on with this new way of switching zones. I have 6 zones. For me to switch to a different zone, I have to tell the app to combine the current zone with the zone I want, then go back in and uncheck the old zone. If I don’t do that, it just always reverts back to the old zone. Is anyone else having this Issue?

That is not how you switch rooms, that is the quick grouping. To switch rooms, tap the Rooms tab. That will bring up a Rooms screen just like the last one.
My Sonos stops playing after about 30 min. I am very up set with SONOS. I will not buy the 5 speakers I was planning on buying for Christmas because SONOS can't get their act together and fix the problem. I have called numerous and absolutely no support. SONOS is a fraud!!!!
Seriously what is going on with this new way of switching zones. I have 6 zones. For me to switch to a different zone, I have to tell the app to combine the current zone with the zone I want, then go back in and uncheck the old zone. If I don’t do that, it just always reverts back to the old zone. Is anyone else having this Issue?

That is not how you switch rooms, that is the quick grouping. To switch rooms, tap the Rooms tab. That will bring up a Rooms screen just like the last one.


Ok. Got it. That makes sense. It would be nice if there was a label or something that said "grouping" or something. That's been killing me.
Now if someone can tell me how to switch from music (i.e. pandora) back to TV on my playbar...I'd be sitting pretty. Currently the only way to go back to my TV sound is to either turn the TV back on and off or change inputs....that is really frustrating as well...
Now if someone can tell me how to switch from music (i.e. pandora) back to TV on my playbar...I'd be sitting pretty. Currently the only way to go back to my TV sound is to either turn the TV back on and off or change inputs....that is really frustrating as well...

Browse tab, then TV.
Now if someone can tell me how to switch from music (i.e. pandora) back to TV on my playbar...I'd be sitting pretty. Currently the only way to go back to my TV sound is to either turn the TV back on and off or change inputs....that is really frustrating as well...

Browse tab, then TV.


And all is safe for democracy. Bless you my friend.