Hate this new app 8.0

  • 6 October 2017
  • 90 replies
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90 replies

Userlevel 5
Badge +11
Agreed! Please change or revert back. Or give us the option for an easy reinstall of old version

I agree. Take away the Alexa integration...it’s different and therefore complete rubbish.
Userlevel 5
Badge +11
Still on 7.4 here and don't know what to do!, I have a new Play 1 to add so presumably this will force an update to 8.0..

Wife has just got over the price of my Playbar, 2 Play 1's and Sub. She likes the 7.4 so might be shooting myself in the foot going to 8.0..


Do not update-I repeat-DO NOT upgrade.unless, that is, you want software that is more complicated then the previous. It is horrible. You will have marriage trouble if you have a misses with 8.0


I had a forced update when adding a new Play1 this morning.

Reading all these posts and thinking to myself "it can't really be that bad", well it deffinitely is!.

My Sonos page is just badly laid out with very poor use of screen, everything is now another swipe or two or three away from where it was before..

Think the wife is still on 7.4, I've found the APK so will see what happens later, hopefully won't brick the whole lot.

Just can't understand why Sonos thought this was an improvement, wonder if anybody actually used it or if they just got carried away with shiny big icons..


Yep. It may be in a different place. So what?
Userlevel 5
Badge +11
I agree. I think the new UI is a huge step bacwkard. I have a large system, that is pushing the limits to the number of units. It is complicated to operate and move across the system. Any good 3rd party apps we could switch to?

Why is it complcat d.
There is always a trend of complaint but no back up of why. Some complaints are resolved by simply looking at the screen. Erm...well set out, quite intuitive etc. It is different though. Does different mean rubbish. Odd that exactly the same sentiments were expressed with the previous update. Different ergo rubbish.
Userlevel 5
Badge +11
New iPhone version is awful....so bad it prompted me to leave my first complaint of any app ever. Does anyone work on ui ux over there? Two weeks in and still can’t figure out how to use it. The old saying “if it ain’t broke don’t fix it” applies here. And to the converse, since it’s now broke please fix it.

Never buy a new tv. You will never work out how to use the remote.
Userlevel 3
Agreed! Please change or revert back. Or give us the option for an easy reinstall of old version
Userlevel 7
Badge +16
Still on 7.4 here and don't know what to do!, I have a new Play 1 to add so presumably this will force an update to 8.0..

Wife has just got over the price of my Playbar, 2 Play 1's and Sub. She likes the 7.4 so might be shooting myself in the foot going to 8.0..


Do not update-I repeat-DO NOT upgrade.unless, that is, you want software that is more complicated then the previous. It is horrible. You will have marriage trouble if you have a misses with 8.0


I had a forced update when adding a new Play1 this morning.

Reading all these posts and thinking to myself "it can't really be that bad", well it deffinitely is!.

My Sonos page is just badly laid out with very poor use of screen, everything is now another swipe or two or three away from where it was before..

Think the wife is still on 7.4, I've found the APK so will see what happens later, hopefully won't brick the whole lot.

Just can't understand why Sonos thought this was an improvement, wonder if anybody actually used it or if they just got carried away with shiny big icons..
Userlevel 5
Badge +10
I also have 19 Sonos and regret updating. I do wish I was in the position you are in-still being in the old software 😞
Userlevel 5
Badge +10
Still on 7.4 here and don't know what to do!, I have a new Play 1 to add so presumably this will force an update to 8.0..

Wife has just got over the price of my Playbar, 2 Play 1's and Sub. She likes the 7.4 so might be shooting myself in the foot going to 8.0..


Do not update-I repeat-DO NOT upgrade.unless, that is, you want software that is more complicated then the previous. It is horrible. You will have marriage trouble if you have a misses with 8.0
Userlevel 2
I agree. I think the new UI is a huge step bacwkard. I have a large system, that is pushing the limits to the number of units. It is complicated to operate and move across the system. Any good 3rd party apps we could switch to?
Userlevel 1
New iPhone version is awful....so bad it prompted me to leave my first complaint of any app ever. Does anyone work on ui ux over there? Two weeks in and still can’t figure out how to use it. The old saying “if it ain’t broke don’t fix it” applies here. And to the converse, since it’s now broke please fix it.
Userlevel 7
Badge +16
Still on 7.4 here and don't know what to do!, I have a new Play 1 to add so presumably this will force an update to 8.0..

Wife has just got over the price of my Playbar, 2 Play 1's and Sub. She likes the 7.4 so might be shooting myself in the foot going to 8.0..
I think the new UI is an improvement. I like the buttons always available at the bottom, very much like the new dock configuration on iOS 11. Simple, intuitive, fast navigation. One thing I’d suggest is to allow personalization of the background with a photo. I use a picture I took of several hundred Sandhill Cranes gathering at dusk for my iPad’s background. Very soothing.I will agree with you totally when the Sonos bar really is always visible, including on the Now Playing screen.
I think the new UI is an improvement. I like the buttons always available at the bottom, very much like the new dock configuration on iOS 11. Simple, intuitive, fast navigation. One thing I’d suggest is to allow personalization of the background with a photo. I use a picture I took of several hundred Sandhill Cranes gathering at dusk for my iPad’s background. Very soothing.
I am not fundamentally disagreeing with you but my point is that playlists are derived from elements in other Sonos sources, the music library isn't.

What we actually had in 7.4 was absolutely everything chucked onto the same menu, whether for day to day music playing or rare uses like adding music services. OK you prefer that, I don't. Let's agree to differ.
Userlevel 2
I understand the logic but why not then put MusicLibrary under MySonos, what's more uniquely 'mine' then my library. I think we agree that all sources should be grouped, separated by 'true ' sources and customised i.e. playlists and favourites oh wait we had that it was called v 7.4. All I'm sure it is as a 6 year user of Sonos no version of the app has been as counter-intuitive as this one I'm still working my way around it. My wife was very comfortable with 7.4 but hates this version and I've never before complained about an update so either I'm getting old or something's wrong
I too would prefer to see Sonos Playlists under Browse, which should be called Sources. But if you want the logical difference it is that everything in a playlist is actually chosen from one of the 'true' sources
Userlevel 2
I also hate the white look, even the notification area turns white, looks like a school project app. I don't see any increase in speed, album covers from my library are updated more slowly then 7.4. I agree with comments about tabs and why are playlists found under MySonos and Music Library under Browse?? Browse should display all sources that's what browse means right? On the MySonos tab as previously mentioned playlists are now big ugly icons which you have to scroll down to find , and most are just the generic icon anyway. A nice alphabetical list like 7.4 is all that's needed. App is getting more like Apple every day more form less function.
Your comments about the size of things are valid. Browse and Search are not remotely similar, but browse is mis-named and should be called Sources. The fact that the bar is not visible on the now playing screen is certainly a flaw, which I hope will be corrected. I find it easier to swipe down the screen than press the down arrow.
Userlevel 2
Personally this latest update feels like a real step backwards in user friendliness.

The 'MY SONOS' tab... Use far too much space displaying content, I always have to press 'show all' button to see what I need to, so why bother with the new BIG look?!
The 'ROOMS' tab. Again, the new layout uses to much space and makes it much more difficult to see what's playing in each room at a glance (which is surely the point?) Now only shows 3 rooms on screen, a completely unnecessary waste of space when the old layout showed much more. I would like to be able to see many more rooms/speakers.
'SEARCH' & 'BROWSE' tabs - why are there two tabs for an almost identical function?!

Another slight annoyance is when on the expanded playing screen... The new tabs across the bottom VANISH (on my phone) so there's barely any point having them if they're supposed to be short cuts... I still have to hit the tiny arrow in the top left corner to get anywhere!
On a plus, the quick grouping of rooms does seems slicker/better, but overall I'm pretty unimpressed!
Why is it every time you guys change the app it becomes more cumbersome and less user-friendly. This 8.0 app is NOT better. Please give us the choice before you go changing the apps that we use all the time.
Thanks, I'll have a look at those.
Userlevel 7
Badge +26
There are some good screenshots and descriptions on the product guide page here.

Also, I think the blog post has a lot of great material for that too.
Userlevel 5
Badge +11
I rarely get bothered by changes to software, but this ver8 is, on first look, a really retrograde step.White background a matter of taste (and it will use batteries quicker... it's really BRIGHT!) but Why oh Why do we have to have such big icons in the My Sonos page? Have to scroll down and across to even get to see lists.. ridiculous "design"! Have lists please so we can see what's what on one page without having to search the page first.
I note that the Ver8 for MacOS (Sierra) looks like the old controller Ver 7 and before... much better>..DON"T CHANGE IT!!!!!!!


Look at the screen!!!!

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Why bother? Have you ever liked one thing about a UI upgrade since 4.x (or was it before that? 3.x?)

Serious question.

And no, there is not a comprehensive place where you can view every new screen and menu. If you can't get the gist of the new UI from the various videos, I don't know what to say. Though I do think you put way too much sturm and drang into a mere UI change.


I'm not among those who have been posting stressfully for the past week about the new UI. I was just curious if there was a good way to preview it to see what all the fuss is about. As long as the PC app is the same it won't affect me and I'm not going to give Sonos grief over UI changes on devices that I don't even use for Sonos control anyway.
Been a lot said on this topic... is there a place where I can preview the screens before upgrading? The 28 second video doesn't convey much but there must be a place where I can see a photo of each new screen and menu?

Why bother? Have you ever liked one thing about a UI upgrade since 4.x (or was it before that? 3.x?)

Serious question.

And no, there is not a comprehensive place where you can view every new screen and menu. If you can't get the gist of the new UI from the various videos, I don't know what to say. Though I do think you put way too much sturm and drang into a mere UI change.