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Alarms "hidden" in System Settings with 10.4

  • 10 September 2019
  • 144 replies
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144 replies

Userlevel 7
Badge +18

Thanks for confirming that, Ryan. 

Userlevel 2

I hope Sonos has not forgotten about this problem! I’m posting again to keep the flame burning on this thread. 

Please fix this bad design asap. 

Userlevel 7
Badge +21

I hope Sonos has not forgotten about this problem! I’m posting again to keep the flame burning on this thread. 

Might be worth lighting the flame in the 10.5 thread too?

Userlevel 7
Badge +21

Keep shouting. It’s been raised by numerous people. 

Badge +2

While top-level access to Alarms would be ideal, I would content if it were a selection in my Sonos Favorites.

Hi.

I appear to be on version 10.6 build 54272031 I have checked for updates but it says non scheduled. Still no bell symbol for the alarms. Not sure if it makes a difference but I have 13 zones and a total of 16 Sonos products. I have sent a diagnostic report ref. 640990193.

Many Thanks

Are you certain you are looking at the “Rooms Tab“ in the App … just thought I would double check that. (see my screenshot)…

 

 

Userlevel 1

One more update of the App and still nothing for the alarm... Sonos is kidding us !! 

@Ryan S : Should we start a bad buzz campain on social networks just before Christmas? 

Userlevel 7
Badge +23

Should I write an app for Sonos Alarms? I could tear the alarms code out of my Windows app and bring it up on iOS reasonably easily, and if Sonos are really not going to fix this it might be worth it.

Badge

 

So... WHERE can i find my existing alarms? Settings/System/Alarms takes to me "AddAlarm". I Still have alarms that are going off this morning. As DB88 said, it won't let you re-create the same alarm because it "already exists".

Could someone please answer this question?

I see my existing alarm under Settings/System/Alarms. So either you've setup an alarm with some other smart control tool or there's a bug that isn't effecting all users.

 


They have appeared.
I closed out the app again (on iPhone), re-opened, went to the alarm setting and there they are.
Guess it was a false alarm ; )

 

I have the same problem and its not a false ‘alarm’! (pun) Sometimes closing the app brings them back sometimes it doesn’t.

 Sonos, please address.

Badge

Whoever made these changes just does not use or understand the product.

Its as if Sonos hired someone with a sandwich making skillset to head the UI/UX design department.

Userlevel 7
Badge +26

I’ll pass along that request for you @FlyveHest. The team does appreciate getting feedback, and they are still working on this alarm shortcut as well. I’ve made sure to share the requests on this topic with them.

@Ryan S Is it also planned to add a feature for alarms to be set on a group of rooms ?

Badge +2

I take back my “Thank you.” This update is apparently not compatible with my nightstand tablet’s Android 5.1.1.

Android 5.1.1 is too old to still be supported with full control, but devices running that software are still able to control normal playback and I believe they can edit alarms too. Let me check with the team if this shortcut was pushed to those controllers.

Maybe I panicked a bit when I saw the banner notice at the top of the app saying it was no longer supported for the first time, but I’m pretty sure the new bell shortcut wasn’t showing up initially. It does now… but not before I bought a trio of refurb Android 9 tablets from Walmart (their onn. 8” tablet is actually pretty decent even as a refurb) and printed out some custom docks in TPU… Well, we’ll see how much I miss the ease of the pogo pin dock from my Nexus 7.

Userlevel 1
Badge

Hi

Definitely not there (screen shot below). As mentioned above the symbol appeared when logged onto a friends Sonos system but nowhere to be seen on our own setup. Will try deleting and reinstalling the app.

 

 

Badge

Thanks for your patience everyone, and I hope this shortcut makes it easier on your evenings. I’ve also passed on the other feedback for other functionality and displays.

Just fyi… After updating, the intermittent missing alarm issue still remains. Here’s a shot of my iPad & iPhone side by side so you can see. Its currently missing on the MacOS app as well. (note: the alarms showed up fine the other day on the iPad and eventually on the Mac, but not on the iPhone.) Is there a anticipated fix date for this? Thanks.

Sapperjohn,

Strange that the software was working correctly on your device on your friends network, so I wonder if it’s a network related matter.

Have you perhaps considered a reboot of the router and Sonos devices, just to see if that makes a difference.

Also maybe consider a reset of the Sonos controller software and connecting back to the 'existing' system.

Userlevel 1
Badge

We were away at friends over the Christmas period. They also have Sonos. Logged onto their system and the alarm short cut was available. Returned home and logged onto my own Sonos set up and no alarm short cut still not available. Would be nice to know when the update is likely to arrive for the rest of us.

The team has concluded their testing and the alarms shortcut is being sent out to all Sonos households today. You will be able to access your alarms screen from the Rooms tab, by clicking on the alarm bell at the top left of the screen. If you don’t see the shortcut yet, check for updates in your Sonos system, as there is one that released today, and then you might just have to wait a little while. The setting is rolling out to homes today and might not have reached your system yet.

Thanks for your patience everyone, and I hope this shortcut makes it easier on your evenings. I’ve also passed on the other feedback for other functionality and displays.

What a very very terrible choice of “fixing” a feature that is used so often. Sonos really needs to rethink it’s UI/UX design!