i just had one of my Sonos One, less than 2 years old, die on me over the weekend. it doesn’t power up at all. it’s not the power cable as the cable works with another unit i have.
what should i do?
and fortunate / unfortunate timing, as i was looking to buy a few more units - need to relook options.
My Sonos One SL (one of six Sonos products I own) just stopped working randomly. I’ve had this one for18 months. I’ve tried all the steps suggested on the Sonos site and in this thread… to no avail. Reading all of this makes me nervous about calling support. I’ve paid a bundle for the system. I’d be very disappointed to get the, “we’ll give you 30% of a replacement rehabbed one” response. If one out of six of these lasts less than 18 months, they should be selling these at Walmart for half the cost.
Is there really nothing sonos will do?
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