Alexa and Sonos Megathread

  • 25 September 2018
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38 replies

Look forward Sonos with Google Home.:D
Userlevel 2
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Actually, I think it is a waste, not a waist. :8
Userlevel 2
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I am still confused and dismayed by the fact that I can not play songs from my SONOS playlists through Alexa. I have a great deal money and time invested in my SONOS playlists. The fact that I can only use Pandora, Spotify or any other source is, in my mind, a waist. I want to have more control over what plays and when.
A year later and still no drop-in support :(

As I understand it, Amazon has not released that feature to anything but it's own echo product line at this point. I could be wrong about that, but if so, not sure Sonos can do much about that.
Userlevel 3
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A year later and still no drop-in support 😞
Userlevel 7
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@Ryan - first I applaud a nice rundown of some of the items. It's helpful for sure. But I'm really getting frustrated with the lack of progress on ducking. You can find threads here going back at least a year complaining about it. I was told by support you cannot comment on roadmap items due to the agreement with Amazon on Alexa development but this is kind of ridiculous that a known issue has lasted this long. And an issue that renders the integration completely useless for us with large sonos systems that are actively used across the house at the same time. Nothing is more annoying that being on the patio with some friends and the music starts cutting in and out because the kids are doing something in their bed rooms asking Alexa questions. Can Sonos please either kill this altogether or commit to a resolution? We've had to strip Alexa integration altogether b/c of this bug.
Thanks! It's a great question, and the ducking is absolutely something I confirm to be under further development. Timelines with partners are in a word, complicated, and we don't want to promise dates that might not be kept. To be clear, this isn't considered a bug or something that is broken. It's a feature that while performing as expected, we're working to improve it. The audio is expected and supposed to drop down when Alexa is in use by non-Sonos Alexa enabled devices in your household. What we'd like is for there to be a better/smarter way for your Sonos players to know which rooms need to duck, and only have those rooms do so. I know the weaknesses of the feature surface mostly for larger systems, I personally have the same problem when I use my Dots, though it's great with my Sonos Ones and Beam.

Hi, is there any chance of getting Room/Group control via alexa. Even a very basic "party mode" option would help but would really like to be able to add and remove Rooms as and when desired.
There's a chance of all sorts of things. I'll make sure to pass along your interest to the team, but don't have any specific details on if it might happen, and or when

I would love to see the Alexa part of a Sonos Speaker become authorised for 'Alexa Enabled Smart Groups' please, so you can, for example, create a Group in the Alexa App called something like ‘Grouped Lounge' and then add the Alexa part of a Sonos Speaker to it, to make the group what is currently termed as 'Alexa Enabled'.
I'll pass this along for you too, Ken.

Thanks all for your feedback!
Ryan,

I would love to see the Alexa part of a Sonos Speaker become authorised for 'Alexa Enabled Smart Groups' please, so you can, for example, create a Group in the Alexa App called something like ‘Grouped Lounge' and then add the Alexa part of a Sonos Speaker to it, to make the group what is currently termed as 'Alexa Enabled'.

Then once you add other things to the group, like smart-lights, such as Philips Hue bulbs etc. you can then talk to the Alexa device in the group and control just the lights contained in the group, by simply saying instructions like 'Alexa, turn on the lights'. (Just as an example).

The Alexa device knows that when no room name is mentioned in the instruction, then she just has to control the lights that the Alexa device is grouped with and a user can therefore then eliminate the need to mention any room names etc.

This currently works with Amazon Alexa products, but the Sonos Alexa products (Sonos One etc.) are presently not in the list to create such 'Alexa Enabled' Controlled Groups.

It would be a 'nice to have' feature, I think.
Userlevel 2
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Hi, is there any chance of getting Room/Group control via alexa. Even a very basic "party mode" option would help but would really like to be able to add and remove Rooms as and when desired.
Userlevel 2
Badge +1
@Ryan - first I applaud a nice rundown of some of the items. It's helpful for sure. But I'm really getting frustrated with the lack of progress on ducking. You can find threads here going back at least a year complaining about it. I was told by support you cannot comment on roadmap items due to the agreement with Amazon on Alexa development but this is kind of ridiculous that a known issue has lasted this long. And an issue that renders the integration completely useless for us with large sonos systems that are actively used across the house at the same time. Nothing is more annoying that being on the patio with some friends and the music starts cutting in and out because the kids are doing something in their bed rooms asking Alexa questions. Can Sonos please either kill this altogether or commit to a resolution? We've had to strip Alexa integration altogether b/c of this bug.
Userlevel 2
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Sorry for the typos, old eyes, big fingers, small screen!?
Userlevel 2
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Hi we have a little workaround for our play5 in the kitchen. We hooked a bluetoots streamer to the 5, originally it was for my daughter’s friend to sometimes play music (in retrospect that was a mistake!) on it, before airplay became available. I don’t really use it anymore but my wife for some reason still do. Anyway streamer are relatively cheap and if you have a play5 you could plug it in, i actually also cennected the streamer in wemo plug so it’s not always on. Take care!
Userlevel 7
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Ryan - sorry can't work out where to post. Do you know if the new 3rd gen Amazon Echo Dot will play her replies through a Sonos speaker if connected? I know on the 2nd gen only music would play through the speakers, not her replies. Keen to find out if they've changed this with the update. Thanks
Hi, you can ask here, and you can always open a new thread by clicking the button above to create a post. This isn't a feature in any model of Echo device. It's a good idea, but it's not currently possible to link a Sonos speaker with an Echo device so that all the audio plays out of Sonos. I'll make sure your name is on the list requesting this to be added as a feature in the future. I can't make any promises though.
Ryan - sorry can't work out where to post. Do you know if the new 3rd gen Amazon Echo Dot will play her replies through a Sonos speaker if connected? I know on the 2nd gen only music would play through the speakers, not her replies. Keen to find out if they've changed this with the update. Thanks