Purchased arc and sub on sept 27th any status on shipping ? Any ideas on when backorder will be filled? No dates at all posted
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I order Arc, sub and two One SL on Cyber Monday and they arrived last week. Took FedEx two weeks to deliver them.
I assume you’re posting and loitering around this Sonos forum rather than the Bose one, because you just wanted to see what you could have had 😀..ha ha.
I can only talk about the Sonos/Bose A/B demo that we heard at the John Lewis store and the Arc was the clear hands-down winner for our home. I guess that we each have our own preference, but I certainly won’t be popping by the Bose forum anytime soon, based on the simple fact the Arc and products we have here sound awesome and well worth the wait.
The Sonos multi-room STP wireless audio, Trueplay room tuning and access to so many other music services is a further additional factor, so I’m happy to stay put in this camp. No regrets at all… I guess you have your own reasons why you can’t let go the forum here, despite your chosen purchase.
I’m glad I waited, the Arc sounds incredible with surrounds and a sub. I’ve recently ordered another sub for the dining room, but that will be January/February, but certainly happy to wait for that too.
This Worldwide pandemic and delays are not helping and I guess Sonos sales are doing better than ever this year, but having heard the new HT equipment, it really is worth the wait.
The local (& helpful) John Lewis staff only played the Bose playbar (and others) to us for a short while, but it just did not seem to have the richness, or warmth of sound that we were looking for. So I would suggest to anyone impatiently thinking of switching to another brand, to just go and listen to the difference at your local store, Covid restrictions permitting of course.
I’m glad I waited, the Arc sounds incredible with surrounds and a sub. I’ve recently ordered another sub for the dining room, but that will be January/February, but certainly happy to wait for that too.
This Worldwide pandemic and delays are not helping and I guess Sonos sales are doing better than ever this year, but having heard the new HT equipment, it really is worth the wait.
The local (& helpful) John Lewis staff only played the Bose playbar (and others) to us for a short while, but it just did not seem to have the richness, or warmth of sound that we were looking for. So I would suggest to anyone impatiently thinking of switching to another brand, to just go and listen to the difference at your local store, Covid restrictions permitting of course.
I ordered the Arc, Sub and One combo. Order placed on December 5th and shipped on 12/22.
I also ordered the Arc on Nov 24 and had expected ship date of Dec 11. Status just says “backordered”. Main site has “Ships Feb 12, 2021” but no updates on my order.
FYI - I contacted sales through chat and was told my Arc order is due at warehouse on Dec 18th. Hopefully that is the case. I also called customer service but was on hold for over 1 hour with no human ever picking up.
I Ordered on 26th and it's on backorder. I hope it's not a wait till next year!
I also ordered the Arc on Nov 24 and had expected ship date of Dec 11. Status just says “backordered”. Main site has “Ships Feb 12, 2021” but no updates on my order.
I ordered the arc/sub pair on 11/25 and it still says backordered with an expected ship date of 12/11, but the ship date online keeps getting pushed back. Now it just says “Out of Stock” online. It sounds like I’m still several months out from receiving my order, which sucks.
I also ordered the Arc on Nov 24 and had expected ship date of Dec 11. Status just says “backordered”. Main site has “Ships Feb 12, 2021” but no updates on my order.
I ordered the arc/sub pair on 11/25 and it still says backordered with an expected ship date of 12/11, but the ship date online keeps getting pushed back. Now it just says “Out of Stock” online. It sounds like I’m still several months out from receiving my order, which sucks.
Userlevel 5
+14
Hi All.
Welcome, thank you for reaching out to Sonos Community.
We understand the frustrations here and while we can’t control any delays that happen on the courier side, we’d like to have our sales team take a closer look at your order with you. You can contact them directly with the details.
If you need help with any other information, please be sure to let us know.
W*** is this company? my order is still pending.
*Moderator Note: Modified in accordance with the community guidelines.*
Just got an email saying it's shipped!
I ordered mine on Sept 29. It changed from back ordered to processing yesterday! Hopefully I get my tracking numbers this week!!
Oh man!!! Now it says shipped!!! I have tracking numbers !!!! I hope urs changes to the same soon. This wait has been so tough
Mine went from processing to backorder
My Order Says Processing!!!!!! No longer backorder!!! Hope to see ship soon, please please please!
Userlevel 5
+14
Hi All.
Welcome, thank you for reaching out to Sonos Community.
Sorry for the delayed orders the demand for some of our products has exceeded expectations. We believe this is in part due to people spending more time listening and streaming in their homes.
For products on backorder, you can place an order on Sonos.com, and we’ll ship it as soon as it’s available again.
If you need help with any other information, please be sure to let us know.
Trash company!! Why taking order even no products? Disgusting
ordered placed at sonos. com on 9/17/20. credit card charged and order processing on 10/6/20.
what did you order which color? I know white arc are not on that much demand.
black color
ordered placed at sonos. com on 9/17/20. credit card charged and order processing on 10/6/20.
what did you order which color? I know white arc are not on that much demand.
ordered placed at sonos. com on 9/17/20. credit card charged and order processing on 10/6/20.
People who ordered in August and July are waiting so I am guessing ours will be in December lol
Ordered on 9/12 in the US and still says backorder
Individuals on Reddit who had ordered on the 10th and 13th have had theirs switch to “processing” today so hopefully within the next week or two for yourself? Frustrating stuff.
I ordered 9/9 in the US and mine still says backorder :(
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