I have 2 Sonos amps and I’m getting this disconnected from Sonos issue. Router connectivity is great, restarted both Sonos amps no dice.
Last time this happened (2 month ago) I called support and had to make a wired Ethernet connection to update my Sonos Amp as others have done in this thread. Now I have 2 amps and this is pretty annoying as I have to disconnect the speakers, HDMI, power on each, cart them upstairs to the router and down again which is all fine. But how often am I going to have to do this?
Clearly Sonos is pushing out bugs or incompatible versions of software. Does anyone have strategies to minimize the impact of their screw ups? I’m wondering if there’s any way to perform updates on my own schedule. Another solution would be a WiFi to Ethernet adapter at each amp since the Ethernet port continues to work after these broken updates hit.
Here’s hoping the upcoming “OS” refresh comes with more reliability.
I’d recommend the same procedure recommended above.
I have been having problem "unable to connect to Sonos Fix it" everyday since Jan 2020 (after I own it about 4 years). My home network works well, every devices connects to network properly, except my sonos Play 3. It always lost connection any very often and I did following all of trouble shooting guide line what Sonos suggested however the problem cannot fix/solve permanently.
Please advise.
Thank you
Thank you---------
I have the Sonos one plugged into an outlet in my kitchen. Each evening we unplug it and go outside to our Tiki Hut where I replug it back in. I wait until the light stops blinking and it connects and then I try to go into the Sonos app and connect with Amazon music---this is when I have the issue----never had it before until recently, The Iphone shows no issue and it shows being on the Wifi network-----Turning off and on the Iphone finally allows it to connect and play music.
Bill