Answered

SONOS Move Battery Level on Bluetooth

  • 25 September 2019
  • 44 replies
  • 14375 views


Show first post
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

44 replies

I gotta say I agree with others in this thread about having battery level report to the phone. My headphones and other bluetooth speaker devices all do this and it is really convenient. Or at least have the Move report battery life when Wifi is connected, so that you don’t have toggle that off to check it in the app. It makes sense as to why you have to do that, but in use it is counter intuitive. I know so many people who leave there Wifi on even when they’re out and about on 3G/4G.

All my Bluetooth speakers report battery status via Bluetooth. No app, no turning off Wifi on my phone (sorry that’s really bad UX).

Mine is blank. Strange

Userlevel 3
Badge +7

Because Sonos needs to be able to manage two distinctly different modes:

When your device is on WiFi, Sonos expects to find a Sonos system on that WiFi net. So it will expect that the Move will be part of this.

When your device is on with WiFi AND Bluetooth, Sonos can not distinguish a Bluetooth paired Move since it expects to find a Sonos system within the WiFi.

Basically, WiFi is the overarching backbone that Sonos expects initially as a default for all their systems.

 

Badge +1

Not an argument. But curious. Why does it make perfect sense?  Every other Bluetooth device I use I can see the battery level whether I’m on wifi or not. 
Like, who would think they have to turn off their wifi to see the battery level? I just don’t understand the logic of that. 
im guessing that because it can run either on Bluetooth or wifi the software guys have no other way? 

Userlevel 3
Badge +7

I don’t know about dumb… to me it makes perfect sense:-)

Badge +1

You are correct. You literally have to be off Wi-Fi on your whole phone. Which is kinda dumb. 

Userlevel 3
Badge +7

Guys I hate to break these news to you, but what Ryan said above is 100% correct. 
Place MOVE in Bluetooth mode, put your phone in Bluetooth mode and pair the two. Switch off WiFi on our phone and play some music via Bluetooth to the MOVE (not via the Sonos App, use your normal music App… Apple Music, Deezer or whatever).

Then open the Sonos App while you’re playing. Click on the instruction that is shown at the top… and, you will see a screen like the attached screenshot - which shows that my MOVE is at 100% battery level.

It works.

Badge +1

In reading Ryan’s response again, this is NOT true for me. 

I am on bluetooth right now to the Move, playing music.

I’m not on wifi (wifi is down / power is out due to power grid maintenance) so I’m only on 4g cellular and bluetooth to the Move and when I open the Sonos app, I ONLY get a screen that says “you need to turn on your wifi to use Sonos”.  Zero place where it shows any product image or new screen.  Simply a screen telling me the app will not work without wifi.  (btw running the latest Sonos android app on Android 9 on a Samsung Galaxy S9+)


You are correct. On Bluetooth there is no way to see battery level.

Badge +1

The battery life is only shown in the Sonos app. If you're connected to Sonos with WiFi, the Sonos app will show you the battery charge by the name of the room in the room screen or at the bottom of the app. Over Bluetooth, if you open the Sonos app, when off of the wifi, you'll see a new screen with the product image, it's name, and the battery life left.

You'll also get an amber LED indicating when the unit is very low on power (15% or under), but no battery life is displayed outside the Sonos app.

THis is not true regarding Bluetooth (at least with an iPhone). If you are on Bluetooth , there is no battery level indicator anywhere. Which is dumb

In reading Ryan’s response again, this is NOT true for me. 

I am on bluetooth right now to the Move, playing music.

I’m not on wifi (wifi is down / power is out due to power grid maintenance) so I’m only on 4g cellular and bluetooth to the Move and when I open the Sonos app, I ONLY get a screen that says “you need to turn on your wifi to use Sonos”.  Zero place where it shows any product image or new screen.  Simply a screen telling me the app will not work without wifi.  (btw running the latest Sonos android app on Android 9 on a Samsung Galaxy S9+)

I’m not sure if I’m in the minority but I have no idea of my battery status when using the Move via Bluetooth.  This is SOOOOO annoying and for the price point, I think this should be standard.  My Bose Mini has a green light showing me the status and yes, maybe I was used to that but I have to be on Wifi to see the battery status?  Silly in my opinion.

 You might want to read Ryan’s post above again as I think he addressed your concerns.

I’m not sure if I’m in the minority but I have no idea of my battery status when using the Move via Bluetooth.  This is SOOOOO annoying and for the price point, I think this should be standard.  My Bose Mini has a green light showing me the status and yes, maybe I was used to that but I have to be on Wifi to see the battery status?  Silly in my opinion.  I wish I knew all of this before purchasing...otherwise, I wouldn’t have bought this unit. 

 

Badge

But my Sonos app is connected to the WiFi in my house...

Badge

I was listening to the Move in Blue Tooth mode while in the house.  So no, the Move was not on WiFi at the time.  

When I am connected to WiFi, there is no battery indicator for the Move speaker in the app.  It says “Offline” with a red dot next to it.  How do I check the current battery level, since it does not seem to be lasting very long :thinking:

 

Was your Move also switched over to WiFi mode?

Badge

When I am connected to WiFi, there is no battery indicator for the Move speaker in the app.  It says “Offline” with a red dot next to it.  How do I check the current battery level, since it does not seem to be lasting very long :thinking:

The  battery level show only on Bluetooth if the data on your phone are switch on, 3g or 4g. There is no battery status if you will connect a WiFi network when you play over Bluetooth. Strange decision from the engineers. 

Userlevel 7
Badge +26
The battery life is only shown in the Sonos app. If you're connected to Sonos with WiFi, the Sonos app will show you the battery charge by the name of the room in the room screen or at the bottom of the app. Over Bluetooth, if you open the Sonos app, when off of the wifi, you'll see a new screen with the product image, it's name, and the battery life left.

You'll also get an amber LED indicating when the unit is very low on power (15% or under), but no battery life is displayed outside the Sonos app.