playbar and comittment for DTS playback firmware upgrade

Klipsch has shown a wireless home theatre system done right at CES. It's going to be a lot, lot, lot more than what sonos offers at present but competition has seen the brilliance of wireless and is catching up, the death knell has sounded fir sonos http://www.digitaltrends.com/home-theater/klipsch-shows-reference-premiere-wireless-home-theater/
I am so glad that there is more competition in the maket from the likes of Bose , lg and other s. When I read the official reply I just laught about it as it has never been about dts . For a system of over 2000 pounds you just expect it works out of the box , irregardless of that you don't use that functionality. Like Nokia, blackberry or Kodak who owned the maket as they invented it, it migh just be down to late to listen. Don't worry Sonos , keep the track you are taking to see who laughs and cries ...

Very simply sonos should not market their product as a hifi home theater if its not going to support the better formats, in fact should not market it as a home theater system at all if there is no plan to change. "Gee why are people upset that we don't and refuse to support DTS" ... "Sir maybe its because we marketed it that way". Thanks for wasting my 1300$ ... Hopefully I can get most of it back on eBay or something...

So for every person on here talking about SONOSs marketing of being a home Threatre system. Would you then agree that the majority of sound bars shouldn't claim to be anything but 2.1?! I mean seriously a single Soundbar even though it can decode the 5.1, two of the channels are surrounds.
Any soundbar with sub that has enough speakers to have 5 separate discrete channels, that does Dolby AND DTS, can correctly claim 5.1. There is no issue there. Side firing drivers for the surround channels can have a decent effect in creating virtual surround. Have a look at the Yamaha YSP soundbars, they do this brilliantly. The problem lies in the decoding. Most of these soundbars , even the cheap ones, actually have HDMI ins, so the audio gets decoded in the soundbar. Dolby, DTS, it's not even an up-sell for other brands; it's just expected to be there. It's such a standard spec. The PLAYBAR on its own is equipped to output 5.0. The two catches are of course the TV has to pass the audio, which most TVs don't, and even if it does, the source has to be Dolby, which eliminates most blu-rays of the past few years. No inputs on the PLAYBAR. Such a simple feature, but overlooked. Even ONE hdmi in would have made a difference. So instead you get 2.0 out of the playbar, mixed to a fake 5.1. Same thing with the added play 1s, they won't make a difference to the audio, as the majority of content and sources will be 2.0 mixed to a fake / virtual 5.1. So technically, despite the price for buying into a complete HT system, Sonos is one of the few that should NOT be able to make the claim.

So for every person on here talking about SONOSs marketing of being a home Threatre system. Would you then agree that the majority of sound bars shouldn't claim to be anything but 2.1?! I mean seriously a single Soundbar even though it can decode the 5.1, two of the channels are surrounds.
I use my Xbox to decode DTS to DD which passes through the TV, but looking to get the ultra HD Blu-Ray at the back end of this year. My concern is if these are able to decode DTS to dd too or am I going to be stuck with a faux 5.1 sound.

So for every person on here talking about SONOSs marketing of being a home Threatre system. Would you then agree that the majority of sound bars shouldn't claim to be anything but 2.1?! I mean seriously a single Soundbar even though it can decode the 5.1, two of the channels are surrounds.
Hopefully the samsung will continue to do DTS to dd, or maybe Dolby digital will become the standard for ultra HD Blu-ray's.

Are we talking here Sonos not wanting to add the dts support as it would be admitting to their competitors? It seems dts is licensing “sonos” like technology to other manufactures http://listen.dts.com/pages/play-fi Do we have management involved in the decision of not to implement it as it goes against company strategy or legal barriers

Are we talking here Sonos not wanting to add the dts support as it would be admitting to their competitors? It seems dts is licensing “sonos” like technology to other manufactures http://listen.dts.com/pages/play-fi Do we have management involved in the decision of not to implement it as it goes against company strategy or legal barriers

I am glad that I read this blog before purchasing the playbar today. All this conversion stuff is far too much hassle for me. I thought Sonos was meant to be simple. Thanks but no thanks. I am gob smacked as to why Sonos can't support a format that is the norm these days. I am an existing sonos user but the playbar is not for me.

How can we get Sonos to reconsider this? Its not a cheap product and for most people who have...
TV using Smart apps like Netflix
SkyHD
BluRay
they have three sources and they have to choose which one gets 5.1 on their £1500 Surround sound! Madness. Maybe we should all email the CEO John MacFarlane?

Still sleeping Sonos? goodnight!

Dear Sonos, I got the playbar and sub for Christmas, and I'm seriously disappointed it lacks this support. Can I get a refund???

Hi Undadaugh, Sorry to hear you're disappointed. Any units purchased from us directly have a 45 money back guaranty, other retailers will have their own return policies. Wedo have some good suggestions for how to convert DTS audio if you have a lot of DTS only content and your TV is passing it through. We recommend using a Blu-ray player or game system which you use to convert the audio from DTS to Dolby Digital to get 5.1 audio to the PLAYBAR.

Example Blu-ray players which will convert the audio on the fly include the Samsung BD-F6500, Samsung BD-F5900, and Samsung BD-F5700. An Xbox or PlayStation4 can also be used to convert DTS from Blu-rays to Dolby Digital. You can also find a lot of suggestions around the community, including a few in this thread to other workarounds too.

We know that if DTS is key to your home theater experience, the PLAYBAR may not be the right sound bar for your home. Though we don’t have plans to add DTS support at this time, we’re continually improving the Sonos system in other ways through free software updates.

Thanks for all the feedback everyone, I'll pass it on to the team for you. We're still monitoring the industry and trends but our decision not to include native DTS support remains. Few TVs have the ability to send a DTS signal from an HDMI source directly to the optical connection. In the few case where this is happens, the audio output settings on a BluRay/DVD player or game system can be set to PCM; allowing a stereo signal over HDMI to be passed through to the PLAYBAR from the TV.

In addition, some of these devices can convert that DTS signal to Dolby Digital 5.1 for surround sound. Examples of models capable of this are the Samsung BD-F6500, Samsung BD-F5900, and Samsung BD-F5700. You can find a lot of suggestions around the community, including a few in this thread.

If DTS support is paramount to your home cinema experience, the PLAYBAR may not be the right sound bar for your home.

@Kimchi10- we appreciate the dedication but updating every thread mentioning DTS is a bit counterproductive. If your PLAYBAR isn’t working out we’d love to talk to you further to see if we can help. I see you have an email incident started with our team already, they’ll be in touch soon.

Samsung and some Sony Blu-Ray players convert DTS to DD 5.1. Matter of fact, there are some models listed in these threads.

It's not odd at all. Samsung's been making them like that for years. Xbox and PlayStation too. Perhaps one should familiarize themselves with the current tech before blasting off at a Sonos rep who is only trying to help a consumer.