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Sonos one - Nest Hello integration questions

  • 20 April 2019
  • 34 replies
  • 18348 views

Does Sonos one integrate with Nest Hello? As in, does the Sonos One speaker sound a chime when someone presses the smart doorbell at home? Searched around, could not find anything conclusive. This should absolutely be a supported api/feature of the integration and I am looking to get more clarity ASAP on planning some smart home purchases.

Any advise is appreciated!
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Best answer by eztoril 28 December 2020, 22:58

Hi again,

FYI, I solved my problem with help from Google helpdesk.

We concluded together that every setting was indeed correctly setup, like the ‘Visitor announcement’ turned on, ‘Notification/Partner services’ turned on in the Assistant settings, in “Your data in the Assistant” - ‘Web & App Activity’ turned on incl. the check-boxes, etc. 

These settings were all turned off and then on again in order to re-apply the settings, but no luck yet (even though it was perhaps good to re-apply it)

The thing that finally resolved my issue was to perform a factory reset of my Sonos One speaker (i.e. long-press ‘infinity’ button while re-inserting the power cable) and re-activate the Google Assistant link to Google Assistant. I double-checked the link to Google by asking “OK Google, what’s my name” and the reply was indeed my name, Martin.

After that check, I pressed the door bell button and the Sonos One said “It is someone on the front door”. :-)

Hope this helps others having similar problem.

BR Martin

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34 replies

Sounds like a new major update is coming soon. I’d like to request Sonos put this into that release.

 

I have been telling others that Ring is the way to go because it has this functionality.

Userlevel 4
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It most definitely works. My Beam announces when the door bell is rang.
Make sure it is enabled by:
  1. Open sonos app
  2. Settings
  3. Services
  4. Google Assistant under Voice
  5. Choose Beam (or Whatever the name of your Beam is)
  6. Next Choose Google Assistant Settings, (this opens up in the Google Home App)
  7. There are several things here. Make sure Notifications are turned on. The same has to be done for Google Home Speakers as well to hear the doorbell.
Hope this helps and works out for you.
It most definitely works. My Beam announces when the door bell is rang.
Make sure it is enabled by:
  1. Open sonos app
  2. Settings
  3. Services
  4. Google Assistant under Voice
  5. Choose Beam (or Whatever the name of your Beam is)
  6. Next Choose Google Assistant Settings, (this opens up in the Google Home App)
  7. There are several things here. Make sure Notifications are turned on. The same has to be done for Google Home Speakers as well to hear the doorbell.
Hope this helps and works out for you.


Hi - Where about are the notifications settings with the Google Home App?
Doesn't matter, I've sorted it now 🙂
Userlevel 3
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Yes it does.

I have my nest hello announced on my Play:One “X is at the Front Door”.
It’s pretty cool!

Now I have only managed to set it up for the Sonos One and Beam. Not for my other speakers (playbar, play 5, etc...)

Does anyone know how to make the same thing work on the Playbar/Play:5?

Hi .

that was a good question as i tried to connect as still no luck , I followed the exact steps above but couldn’t hear chime on my sonos 1 and Sonos base .. is there something i missed ? 
thanks for hel

I’ve followed all the directions and cannot get sonos speakers to notify me when my nest doorbell is rung. 

Userlevel 4
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Doesn't matter, I've sorted it now :)
You're all set? Got it working now?

Sonos, please complete this integration.

Userlevel 4
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I wouldn't think it would work on speakers that do not have Google assistant built in to it. I could be wrong though.
Userlevel 4
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I just checked, something. Since my One's serve as surrounds, GA is disabled and only my beam gives Nest Hello alerts.

Here is what I have discovered. The Nest Hello Doorbell kinda works with Sonos but works inconsistently and doesn’t offer the full features that it is cable of. (i.e. it’s sort of half-assed). It took a long time to get a good answer but initially both Google/Nest and Sonos pointed the finger at the other company which left me feeling stuck.

  However, I had a long and good conversation with the manager of the support group at Sonos. And he told me that:  

"Our team would love to see this integration happen but we do not have the resources to make it happen at this time. We're hoping as we continue to work with Google that we can make this integration happen in the future."

  Some of the problems I have experienced include:
  1. Nest no longer support IFTTT so the only way to get this to work is by enabling Google Assistant in Sonos for the speakers that have google assistant. 
  2. If you press the Nest door bell button a second time
    1.  Within a short period of time, a minute or so, it does not announce again on the sonos speaker. (I suspect this may have to do with the IP port not being open and closed properly between the doorbell and Sonos).
    2. Sometimes the doorbell will never announce a call despite waiting a long time between the next door bell press.
  3. I haven’t been able to get the announcement to come out of multiple speakers. 
  Since Sonos is such a customer driven company and cares about customer satisfaction, the more people who post here saying that they would like the nest doorbell to work with Sonos and google assistant the more likely Sonos will do that. So, I ask anyone who is interested (in particular those who have already posted) to post a simple message asking Sonos to complete this integration.
Hi, Nest said this should work, can some one from Sonos confirm this? I can't get my Beam to play a sound when the doorbell is pressed. I have Google Home as my assistant running on my Beam.

How did the others get this working?
Yes it does.

I have my nest hello announced on my Play:One “X is at the Front Door”.
It’s pretty cool!

Now I have only managed to set it up for the Sonos One and Beam. Not for my other speakers (playbar, play 5, etc...)

Does anyone know how to make the same thing work on the Playbar/Play:5?


Hi, this is so cool!

How did you manage it?
Userlevel 1
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One of the best features with the integration IMO. Works like a charm!
Userlevel 4
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Hi all - I’m new to this community so please let me know if I need to publish this question elsewhere.

what was the update on the thread above? I’m looking to install Nest door video and wanted to play the door chime through the Sonos speakers. Do this now work via S2 Sonos products?

 

 Thanks!

This is not a feature of the Sonos app itself but a Google Assistant feature. I'm not sure if Nest Hello is compatible with Alexa. I only use Google Assistant.There is no place to add this in the Sonos S1 or S2 app.

I followed Ravica3 directions but I am still unable to hear the doorbell chime. I verified that my notifications for google home app and google assistant app are turned on as well. 

 

Are there any other suggestions or something I may be missing?

Userlevel 4
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Hey,

I have the same problem. I can't manage to connect the nest hello to the sonos beam. Does anyone know the solution for this?

Do you use Google Assistant on your Beam and have Google Home installed on your mobile device?

This has to happen first. I had this working on my Beam which I've moved to the bedroom. I will check tomorrow to make sure it's still working. 

This is something that has to be done in the Google Home app though.

How this hwlps. 

Hey,

I have the same problem. I can't manage to connect the nest hello to the sonos beam. Does anyone know the solution for this?

I'm not aware that there's any official integration with Nest, supported by Sonos.
Userlevel 7
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Me neither. As Nest is part of Google maybe something will come after Google Home Integration is released.
Ah, an excellent thought, bockersjv. We'll have to see.
Userlevel 4
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Once Google assistant is available for Sonos I'm sure Nest Hello will work Just fine. Nest Hello's rings all my Google Home products (1 Google Home, 2 Google Minis and 1 Google Home Hub) I will probably not enable it on my Sonos speakers as I already have enough "ringers".

Any idea which ports might have been blocked that I need to open for this to work?

I don’t actually know if it is a port problem. I was guessing it was just that they weren’t being opened and closed properly, not that the ports were closed. Sorry I can’t help. 

 

Anyone know if this issue would be resolved in the new S2 software?