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Cannot group Sonos system with Google Home devices


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Sonos,

After all this waiting. And after multiple articles. And after multiple phone calls to your service reps (including today), I’m now being told that you cannot group your Sonos system devices with your Google Home devices (after being told for months and more than a year that the aid be able to group them). Even the rep I spoke with today tried to help me and didn’t find out it wasn’t possible until he spoke to a system engineer. You can do it with Amazon devices, but STILL not with Google devices

In all honesty, what is the point of adding Google assistant to Sonos if you can’t even use Sonos speakers with Google Speakers together in a group? It’s pretty useless for me to be in living room, have to get up and walk to my kitchen to say “hey google, play x in my Living Room” and then walk back.
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Best answer by Ryan S 15 May 2019, 00:50

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218 replies

Userlevel 3
I don't have to do any walking room to room because google home mini's are cheap and microphone inputs are not my problem. I was hoping to be able to group sonos speakers with my "whole home" google speaker group to have synced music throughout my home and espcially on the most prominent living room speaker set.

Its the primary reason I chose Sonos for my living room surround sound with lots of other options that have advanced featured like DTS support, ATMOS, etc, over the playbar + sonos one's for surround. I chose them because of the promise of google integration with the target feature being syncing with the rest of my speakers when I want music througout the house.

Definitely disappointing but hoping future upgrades provide this functionality
Userlevel 3
I appreciate the back and forth year. If I could just add my voice to the chorus that will form requesting this feature. Without this feature you need to have to devices that have microphones for Google home in the same room to get the functionality desired. In the meantime, this new integration will just be shut off and existing Google home speaker in whatever room the theme is in will continue to do its primary function. Don't get me wrong I love having the surround sound with the beam but I could have gotten that with the bar or the base. I didn't have that option when anticipating a true integration between Google and Sonos.

Food for thought. Godspeed
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Thanks for responses everyone. Integration of speakers (the reason we buy multiples) is usually so that we can hear the same thing coming out of multiple speakers.

Im mostly disappointed because of being told by a Sonos representative on Monday of this week that grouping would be part of the update. This was after reading multiple times on tech articles that one of the points of integration was to group. When I spoke with someone again from Sonos on the phone on Wednesday, they told me that a Sonos engineer informed the rep that this is something they are working on for the future.

One can only hope....
Userlevel 2
Same frustration. Home is networked through google. Waited months for the integration. Every other third party speaker I own can be grouped using Google (unlike Amazon/Alexa groups), and their spokespeople have been telling press this would be part of the functionality. Hugely frustrated to have my highest quality speaker disconnected from my home and rarely used as a result. I would like Sonos to be definitive - one way or the other - on whether this basic feature is on the roadmap.
Userlevel 2
Another user here that was expecting being able to group the sonos speakers into the google cast speakers... Not being able to do so basically kills a lot of its functionality. My guess its sonos way of trying to make you buy only their products. This paired with a no line-in in or bluetooth input sonos one makes it a very unused speaker, such a shame.
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Hi Roman, sorry to hear it took you so long to find your answers. You're correct, the current integration brings Google Assistant to Sonos devices with built in microphones, and it allows you to control what's playing using Google Home devices. However, Sonos devices and Google devices are unable to be grouped together to play the same thing in sync. Also, there isn't currently the ability to set a Sonos device as a preferred speaker within the Google Home app.

This is just the beginning of our integration with Google Assistant and we're looking forward to making improvements as we go, but I don't have any specifics I can share on what's next, or if either of those things are on the list. We'll be sure to tell everyone when changes are made, so you can always watch out for announcements on our board here, or elsewhere.
Userlevel 3

In all honesty, what is the point of adding Google assistant to Sonos if you can’t even use Sonos speakers with Google Speakers together in a group? It’s pretty useless for me to be in living room, have to get up and walk to my kitchen to say “hey google, play x in my Living Room” and then walk back.Perhaps I'm not understanding your scenario properly, but I don't know see why you would ever have to do any walking to another room as you describe, unless you don't have an GA compatible speakers in the living room at all.

If you have a Sonos One or a Beam in your living room, you can enable it for GA and then say "hey google, play x" to that device.. If you have have Google home speaker in your living room, then you say hey google, play x in my Living Room” to that device. If you don't have any GA device in your living around, there is no feature that would prevent you from having to walk to another room to give a voice command.

Correct, you don't understand. Google Home has groups of speakers that can be "cast" to. Because Sonos is not able to be added to these groups, you end up having to have a Sonos device and a Google home device in the same room to achieve the dual purpose having assistant linked mic and ability to function as a true speaker within Google Home system.
Userlevel 1
Big let down for me as well.

Google Integration was the driving factor for me choosing sonos. I'd been watching the release of the JBL Link Bar, but after months of delays and the Sonos integration announcement, I changed my plans. I knew not all integrations are created equal, but I didn't expect such common functionality not to exist!

It sounds like the Sonos team may be working on it, so although I'm in the fence, I'm going to take a chance and not return the device hoping that a fix is released in the future.
Userlevel 1
Same here. I have a few Chromecast audio and I would of loved to link then to my 2 Sonos one speakers for a multiroom configuration. I now find myself having to choose between listening to my Klipsch system or the 2 Sonos speakers.
Userlevel 2
As the people above, I am similarly disappointed from the Google Assistant integration into the Sonos ecosystem, especially after waiting for so long. I think it is crucial requirement that users will be able to:

  1. Group Sonos speaker with other speakers for multiroom playback (not necessarily with Sonos in all rooms)
  2. Set Sonos speaker as a default music speaker
  3. Cast from Google Assistant/Google Home to a Sonos speaker from within apps (i.e. for the Sonos speaker to show up as one of the casting destinations).
Essentially, all this functionality would be possible if Sonos implemented Chromcast into the system. For me, it is not so important to use the Sonos speaker itself as a Google Assistant/Home device - I have google Home devices for that. I just want to use Sonos as a network speaker (I only have Sonos Play:5)

Can anyone comment (I am hoping for an official Sonos response) if those functionalities will be coming to Sonos in the near future? It will be nice to know because if it is not coming soon I think it will be time to sell my Sonos and invest in other solutions.
Userlevel 1

only feature keeping me from splurging on a full home sonos sytem. The moment this feature goes live, I go shopping.

Userlevel 2
A few reporters asked about this specific functionality during CES and the spokesperson said something along the lines of “that’s the plan” w/o full committal. I should know better. As for Alexa, I don’t think that’s the right comparison by which to set expectations. Amazon doesn’t allow any third party devices to be grouped. Google on the other hand does. I have multiple third party speakers (including JBL) that work as Google assistants and can be grouped within the Google home app, so i had a similar expectation for Sonos. It’s fair to believe this is a Sonos issue (or worse, choice) and not a Google permissions issue. Shame because the Sonos speaker has such better sound.
Userlevel 1
Sonos Team,

First let me say congrats on the release / integration with Google Assistant. I am technical product owner and my hope for you all is that it feels good to accomplish this milestone. The role is such that you will never arrive at the destination so celebrate and enjoy the wins along the journey.

I’m certain that I’m just adding a vote here to many internal discussions but please add my vote to the need to sooner than later add the capability to group speakers together. I would prioritize the opportunity and not the feature so initially worry less about the experience and just deliver the capability. The ability to group speakers I would believe to be a core functionality that attracted many to the sonos product. I myself have 12 sonos speakers across the house and want to group and add to group with voice. You should not over complicate this. For MVP it would be fine to add one at a time to initial speaker. Eg. “Hey Google play XYZ on living room”, “Hey Google group TV Room to Living Room”, “Hey Google group Office to living room”, etc... I could list many others that like this I’m sure are already on your roadmap.. I mostly just wanted to encourage you to not over complicate that could delay delivery.

Thanks and again congrats!
Userlevel 1
Same problem here. I added my two sonos play 1 and found that it is not possible to group them with other google speakers I have at home... that is very frustrating. I hope they get this functionality to work.
Userlevel 1

I’ve just bought the Beam and 2 One’s for my living room.

 

Just tried to add these devices to my Google Group of devices which consists of 3 JBLs and a Chromecast. I’m very disappointed to find this thread and that Sonos devices cannot be added to Google Group of devices.

 

JBL devices can be added to a Google Group of devices so why can’t Sonos?

 

I have a 100 day trial so I’ll be seriously considering returning these Sonos devices and getting the JBL Bar instead, which has Google Assistant. I expect that will be fully integrated like my JBL 10’s and 20’s.

Yes, just bought a sonos Setup for the living room and naively thought ( like the "expert" in the Shop told me) sonos with integrated google assistant could be integrated into a google home multiroom Setup (or google speakers into the sonos multiroom setup). But After some reseach i found this thread and the unhappx info that sonos would need to Support chromecast...

Now I am a bit dissapointet, is sonos Planung some Kind of compatibility to the chromecast multiroom audio or do i have to finally clinch between google/chromecast devices and sonos devices?
Thanks Roman for bringing this up, i had the same expectation of being able to add my sonos speaker to a google speaker group. Hopefully it will be possible in the near future.

I am as frustrated as most others about this. I found that JBL is a step ahead of Sonos. JBL link integrates perfectly with Google Nest speakers and groups can be created. I would prefer to buy more Sonos speakers but will not do it until Sonos and Google speakers can be grouped in the Google home app.

Will look closely into this solution and sell my beam and other play:one on the market! Im tired at the lack of integration with my other google devices.

 

Sonos,

After all this waiting. And after multiple articles. And after multiple phone calls to your service reps (including today), I’m now being told that you cannot group your Sonos system devices with your Google Home devices (after being told for months and more than a year that the aid be able to group them). Even the rep I spoke with today tried to help me and didn’t find out it wasn’t possible until he spoke to a system engineer. You can do it with Amazon devices, but STILL not with Google devices

In all honesty, what is the point of adding Google assistant to Sonos if you can’t even use Sonos speakers with Google Speakers together in a group? It’s pretty useless for me to be in living room, have to get up and walk to my kitchen to say “hey google, play x in my Living Room” and then walk back.

I am also frustrated by this. The strange thing is that this actually did work at one point. I have a speaker group in Google home that still contains some Sonos speakers and some of my Google hub displays and nest wifi mesh speakers. I can't delete it or edit it and I've since added more speakers in my new home. It seems strange they would remove this feature. I would love to have this working again since I don't need fancy expensive Sonos speakers in every room in my house but sometimes would like a song to play throughout the entire house. Please add this back Sonos! 

I’m hoping for Sonos to say something about this soon, a solotion to come very soon.

If not I will also sell my Sonos One’s 

As they do have a usless Google assistant integration

Why is it companies always go 98% of the way of giving customers the functionality that they actually need? When thinking through this product what was the thought process?

Customers want a voice controlled speak? Yes!
Customers want to connect it to google assistant? Yes!
Customers want to add it to a group of speaks they will most likely already have at home? Yes, but lets not give them that.

It's unfinished business. It's totally solvable. Sort it out with Google.

I bought a new Sonos One today but I'll be taking it back as for me, like many many other people, this is a critical feature of . a voice controlled speaker.

Sonos is a great multiroom audio system. The original and best. It allows voice control using Google or Alexa. It is simply not designed to work with other systems and really isn't suitable for someone who is already significantly invested in another system. 

One either buys into Sonos completely as one's whole home audio system, or go with something else.

IMO this situation is not going to change for the foreseeable future. I think you would do best to act on that assumption.

Hi Roman, sorry to hear it took you so long to find your answers. You're correct, the current integration brings Google Assistant to Sonos devices with built in microphones, and it allows you to control what's playing using Google Home devices. However, Sonos devices and Google devices are unable to be grouped together to play the same thing in sync. Also, there isn't currently the ability to set a Sonos device as a preferred speaker within the Google Home app.

This is just the beginning of our integration with Google Assistant and we're looking forward to making improvements as we go, but I don't have any specifics I can share on what's next, or if either of those things are on the list. We'll be sure to tell everyone when changes are made, so you can always watch out for announcements on our board here, or elsewhere.

This needs to happen. This is barely a smart speaker without this feature.

I'd like to add to the chorus. But also say that this thread is marked as answered, when the outcome of a year ago seems entirely unsatisfactory. But I won't pile on too much. Suffice to say I will also not be buying another Sonos until this integration issue is resolved. If these speakers had Bluetooth functionality it would help. 

Strongly agree with Roman_3

 

Whatis the point of adding Google assistant to Sonos if you can’t even use Sonos speakers with Google Speakers together in a group? 

 

I just wasted $1k on Sonos speaker that can’t integrate with google speaker groups.   frustrated!